Ratings based on 80 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from New Zealand
Close access to the grotto at LourdesPosted Jun 11, 2016
Pros: Friendly staff.
Overall a good hotel with friendly and efficient reception staff who go out of their way to help.
by A verified traveler from uk
Nice hotel. Close to gate. Stayed there before.Posted Jun 6, 2016
Pros: Very convenient location
Cons: Restaurant food and there could be a place to put your clothes in the bathroom, a seat or some small shelf.
Location: Brilliant location and lots of shops and restaurants close by.
Hotel was fine. Staff were very polite and helpful. Very close to Gate so very helpful for us. Restaurant food could be improved a little. Very basic.
by A verified traveler from UK
Very convenient locationPosted May 20, 2016
Cons: Paint dark rooms in white and remove separate toilet (else put a sink in with the toilet)
Stayed for 2 nights. Location is very convenient - only 2/3 minute walk to one of the main sanctuary entrances. Check-in was straightforward (we had booked online). The room was fairly spacious with a double sized bed, a shower room (shower cubilcle, bidet and a sink) and a separate room with just a toilet. It was quite dark - the walls AND ceiling to the bedroom and toilet were painted in an apricot colour. Given the direction of the room / window, it would make more sense to paint it all white. The separate toilet just didn't work because the sink was in the main shower room, so you had to go 'next door' to wash your hands. There was a kettle provided, but no tea or coffee, and two plastic stirrers (?). The bed was firm, as were the 2 main pillows. There were also 2 additional square cushions which were quite large, very soft and lumpy. There was also a safe in the room, but we couldn't get it working and it wasn't fixed down (!). We had asked for a quiet room and it certainly was that. Reception staff were a mixture of friendly and unfriendly. We ate food in the cafe on a few occasions and service was friendly and the food was okay. They give you a coupon booklet upon check-in which has a number of coupons for 10% off a number of eateries (including the cafe at Saint Sauveur) and souvenir shops. We didn't pay for breakfast so cannot comment on what that was like. Parking was available at the hotel, but chargeable at 15 euros per day. However, there is plenty of free pa
by A verified traveler from SoCal
Posted Apr 28, 2016
This hotel was recommended by a friend. Very close to the St. Joseph gate of the Basilica. Make sure to bring a washcloth, hair rinse, and body lotion if desired, as these are not provided. The shampoo they provide is a combination shampoo/body wash. Staff was excellent; very helpful. will stay here again in my next visit.
by A verified traveler from England - Essex
Good hotel, very close to the sanctuary.Posted Apr 14, 2016
Very helpful staff who were very willing to go the extra miles to make you feel at ease and ensures that your stay is as importable as you would expect it to be. Staff speak English and many other languages fluently. However I would suggest if the hotel can afford to leave at least some tea and coffee in the room as this would help for those who like to have a cuppa in the middle of the night. This extra service can even be added to the final bill on check out if the hotel cannot afford to give it for free!!!
by Teodoro from Cali
Temporary Stay at St. SauveurPosted Apr 9, 2016 on Hotels
by Anna Belle
Posted Apr 3, 2016 on Hotels
by A verified traveler from voiron
trés bien placéPosted Feb 5, 2016
Pros: l'accueil est parfait : accueil et restaurant
Cons: au 5éme étage les toilettes sont bruyante
Location: la ville n'est pas immense, donc tout se fait à pieds
très proche de la grotte, dans une rue piétonne très calme en hiver, avec un personnel aux petit soin et SOURIANT (ce qui est très rare dans l'hôtellerie Française) Seul petit bémol il n'y a que 4 à 5 places de parking, donc bien réserver avant.
by Marie France from Nantes
Un environnement sublime pour atteindre 2016 !Posted Jan 8, 2016 on Hotels
Un éloignement volontaire des artifices et des bruits de la ville (proximité des sanctuaires)...pour trouver des structures d'accueil impeccables,un personnel compétent et toujours souriant, une table sympathique, peu onéreuse et propice aux échanges courtois entre clients.Ceux qui y sont sensibles, peuvent admirer dans ce quartier très calme une abondante architecture du XIXe ...
Posted Jan 5, 2016 on Hotels