Junior Double Room | In-room safe, desk, soundproofing, iron/ironing board
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Reviews of The Gateway Hotel

4 out of 5
The Gateway Hotel
Inner Relief Road, Dundalk, Louth

Reviews

9.0

Wonderful

Rating 10 - Excellent. 446 out of 752 reviews" "
Rating 8 - Good. 236 out of 752 reviews" "
Rating 6 - Okay. 53 out of 752 reviews" "
Rating 4 - Poor. 10 out of 752 reviews" "
Rating 2 - Terrible. 7 out of 752 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel, all the facilities you would expect at a high standard. Very good location for exploring the area.
Stayed 7 nights in Apr 2024
Response from Sarah on Apr 20, 2024
Dear Andrew,Thank you for your review. We appreciate all feedback.We hope we will have the opportunity to welcome you back to our hotel again in the near future.Kindest regards,Sarah McGeeneyReception Manager

10/10 Excellent

dolores, Holywood

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Paul

Stayed 1 night in Dec 2023
Response from Sarah on Jan 28, 2024
Dear Paul,Thank you for your review.We do hope we will have the opportunity to welcome you back to our hotel again in the near future.Kindest regards,Sarah McGeeneyReception Manager

10/10 Excellent

James

Stayed 4 nights in Dec 2023
Response from Sarah McGeeney on Jan 2, 2024
Dear James,Thank you for your review.We are delighted to hear you enjoyed your stay with us. We do hope we will have the opportunity to welcome you back to our hotel again in the near future.Kindest regards,Sarah McGeeneyReception Manager

10/10 Excellent

Peter Kavanagh

Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel. Not in the center of town to walk!
Stayed 1 night in Sep 2023
Response from Sarah McGeeney on Oct 17, 2023
Dear Erin,Thank you for you recent review.We are delighted to hear you enjoyed your stayed with us and we do hope we will have the opportunity to welcome you back to our hotel again in the near future.Kindest regards,Sarah McGeeneyReception Manager

4/10 Poor

David

Disliked: Property conditions & facilities
Our shower was broken in the morning very inconvenient.
Stayed 1 night in Sep 2023

8/10 Good

AIDAN

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent base for a visit to the Cooley Peninsula. We loved the sea views, the breakfast buffet, the restaurant, and the helpful, friendly staff. We would definitely stay here again.
Stayed 3 nights in Aug 2023

8/10 Good

Dearbhla

Business traveler
Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Comfortable stay. helpful and friendly staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the crowne plaza it always delivers in quality
Stayed 1 night in Aug 2023

8/10 Good

Witold

Stayed 2 nights in Aug 2023

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2023

8/10 Good

Wesley, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We asked for a charger as we forgot our on and they gave us 1 without hesitation and sent one up.
Stayed 2 nights in Jun 2023
Response from Sarah on Jun 30, 2023
Dear Becky,Thank you for taking the time to tell us about your experience at Crowne Plaza DUNDALK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Sarah Mc Geeney Reception Manager

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sarah on Jun 30, 2023
Dear SHEILA,Thank you for taking the time to tell us about your experience at Crowne Plaza DUNDALK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Sarah Mc Geeney Reception Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As ever, lovely stay. Hotel in such good condition. Great staff. Breakfast lovely (although service a little slow!).
Stayed 3 nights in May 2023

10/10 Excellent

Aidan

Stayed 1 night in May 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great service and very comfortable. Fabulous breakfast!
Stayed 1 night in May 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in the crowne plaza dundalk
I just stayed one night without breakfast, so what I paid for was excellent.
Stayed 1 night in May 2023
Response from Sarah on Jun 30, 2023
Dear Ciara Costello,Thank you for taking the time to tell us about your experience at Crowne Plaza DUNDALK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza.Sincerely,Sarah Mc Geeney Reception Manager

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient to Darver castle. Comfortable and clean rooms. Wonderful breakfast! The staff were GREAT!!
Stayed 3 nights in Apr 2023

10/10 Excellent

James

Stayed 2 nights in Apr 2023

2/10 Terrible

John

Stayed 4 nights in Feb 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ideal and bed comfortable, friendly and knowledgeable receptionists, wonderful breakfast. Will definitely book Crown Plaza again.
Stayed 1 night in Feb 2023

8/10 Good

Hillary

Stayed 1 night in Feb 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Not a pleasant atmosphere. Won't be visiting again.
Stayed 1 night in Dec 2022

10/10 Excellent

Anne

Traveled with group, Business traveler
Home from Home
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Excellent staff. Staff very helpful. Offered assistance with anything you asked. Very accommodating.
Stayed 3 nights in Sep 2022

4/10 Poor

Steve

Stayed 1 night in Sep 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Bernadette

Stayed 1 night in Sep 2022

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and great staff, nothings a hassle for them polite and very helpful. Great place to stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Roisin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was very clean bright and spacious. Bed very very comfortable. Staff were extremely pleasant and helpful. Food was very good
Stayed 1 night in Jul 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Rita

Stayed 1 night in Jun 2022

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Hotel was Fab but breakfast was undercooked rashers snd sausage inedible orange juice warm brown bread stale croissant stale breakfast really not good
Stayed 2 nights in Jun 2022

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Eniko

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
It was one of my most horrible hotel experience and travel all the time. Room dated, very bad smell on corridors, overall an old and dated feel. But the worst was the quality of the breakfast and here I mean that all items served were under my standard and I think much bellow 4 star. Not to talk about the staff: at 4 star smile and kindness is not just a must but it is a demand in job description I think all over the world....
Stayed 2 nights in May 2022

10/10 Excellent

Fionnuala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay,bus service to wedding venue brilliant in castlebellingham castle.pity no residence bar when we came back.overall great stay.
Stayed 1 night in May 2022

10/10 Excellent

Ben

Stayed 1 night in Apr 2022

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Patrick

Stayed 1 night in Apr 2022

10/10 Excellent

Allan

Stayed 1 night in Apr 2022

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with well kept clean rooms. Breakfast on the 13th floor was super with great views. The staff were very pleasant and extremely helpful would definitely stay there again.
Stayed 1 night in Apr 2022

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and friendly.
Stayed 9 nights in Mar 2022