Ratings based on 1,018 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Fabulous 1 bedroom, 1 bath, with pull down bed for

Posted Dec 10, 2017
Pros: one bedroom apartment, one of the best we’ve stayed in Europe.
Location: Only 2 blocks to the subway, 2 blocks to food store, shopping close by, easy accces to historic center & museums.
The apartment was modern, with a nice size bedroom, living room, and bath. There is an additional pull bed for 1 additional adult or children. Kitchen is very well stocked anything you,d need to cook or prepare a meal. Unit located on top floor with fabulous over of city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and an amazing upgrade.

Posted Dec 7, 2017
Kind staff, great upgrade and a very good experience overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Wonderful Hotel

Posted Nov 27, 2017
Pros: Location, comfort, service.
Cons: Lighting in the rooms!!!!
Location: Close to the Tuilleries, the Louvre, the Etoile, many bus stops, several Metro stations, lots of shopping. Perfect.
We have stayed at the Castille before and, planning a 2 week visit, definitely wanted to stay here again. The staff are friendly and super helpful. When there was a problem in the room, the engineer was sent up immediately. The room maids worked around our schedule. Because of the length of our stay, our room was upgraded to a suite, always a nice touch especially when one of us needs a nap and the other wants to work. There are plenty of receptacles to charge all your devices. A great amenity is that the room came with a French mobile phone which we took everywhere, helping us to conserve the data on our US phones.
Comment from Hotel Management
Nov 29, 2017 by Benjamin Piat, Hotel Management
Dear Vinsmom, Thank you very much for taking the time to write this review about your recent stay at the Castille Paris. We are delighted to see you appreciated the upgrade in our suite with a bedroom and a living room, which is perfect for a long stay. I am glad you enjoyed the functionalities of our Handyphone. As you mentionned it, this handyphone is placed in every room of the hotel as a complimentary service. This phone can be used either inside and outside the hotel with connection to internet. It can be used for phones call or for browering as well. We hope to have the pleasure to welcome you back very soon ! King regards, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel

Posted Nov 11, 2017
I went to Paris to celebrate my wife's birthday and was surprised to have an upgrade to an incredible true story suite which was spectacular!!!!
Comment from Hotel Management
Nov 29, 2017 by Benjamin Piat, Hotel Management
Deart Guest, Thank you very much for this great review of the hotel ! It is a real honour you choose our hotel for your wife's birthday celebration and we are more than happy to see we suceed to surprise you. We hope to have the pleasure to welcome you soon, may be for your next birthday celebration ! Kind regards, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Middle East

My favourite hotel in Paris

Posted Oct 19, 2017
Small hotel just next to Chanel on Rue Cannon. Excellent staff and rooms. The hotel cat makes it a nice place to come back to whenever I am in Paris as it adds character to the hotel.
Comment from Hotel Management
Oct 22, 2017 by Benjamin Piat, Hotel Management
Dear Guest, Many thanks indeed for your fantastic feedback following your recent stay at the Castille Paris! I am delighted to see that you had a great stay among us and that Heliot did make the difference. We are very much looking forward to welcoming you again soon! Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Charleston, SC

A wonderful visit.

Posted Oct 9, 2017
Pros: 24 hour room service at reasonable prices was terrific.
Cons: The mini bar snacks were minimum.
Location: Great shopping and museums.
I have stayed at the Castille before, but never facing the courtyard. The room was delightful with lots of light, the staff was personable and accessible and the room service at all hours was very helpful.
Comment from Hotel Management
Oct 22, 2017 by Benjamin piat, Hotel Management
Dear Guest, Thank you again for choosing the Castille Paris as your home for your most recent stay. It is always a pleasure to read comments from returning guest and realise that we consistent in our service delivery. We are very much looking forward to welcoming you again soon. Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Perfect location.

Posted Sep 22, 2017
Location was perfect. Everything we wanted to do was within walking distance. Staff was friendly. The only thing is I wish they had an outlet in the bathroom.
Comment from Hotel Management
Oct 22, 2017 by Benjamin piat, Hotel Management
Dear Guest, Many thanks indeed for taking the time to give us such wonderfuld feedback. I am glad you thoroughly enjoyed your stay among us aand more specifically the service delivery from our outstanding staff. We are very much looking forward to welcoming you again at the Castille Paris! Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Location: It's walking distance to the Louvre/Champs Elysees; need to take the Metro/cab to the Marais/St. Germain
Great staff! They were all extremely nice and accommodated all of our requests. It gives a boutique vibe in the heart of a high end area...so you'll be walking next to all the high end shops, right near the Ritz, and then will come back to a lovely hotel with beautiful decor, friendly staff and even a hotel cat named Elliott!
Comment from Hotel Management
Oct 23, 2017 by Benjamin Piat, Hotel Management
Dear RR, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay among us. We are very lucky to have a fantastic team working at the Castille Paris as they are the one that really make the difference in our service delivery. Thanks again for your recommendation which is highly appreciated. We very much look forward to welcoming you again soon ! Sincerely, Benjamin Piat Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

The staff was absolutely the best.

Posted Sep 20, 2017
Pros: The staff, the small, but clean room.
Cons: The toilette is on the opposite side of the room that the bathroom. Which is ok, except that there was no sink in the toilette area to wash hands.
Location: Concorde metro was the best metro stop for us and it was a good link to everything;
The staff was great especially Benjamin, the front desk supervisor. But all excelled. The room was small, but sterile clean. We didn't expect to spend too much time in the room anyway, so why pay for what you don't need.
5 out of 5
by Heather

Loved It!

Posted Aug 22, 2017 on Hotels
Gorgeous hotel, highly recommend it, posted our pics of the Hotel on Facebook and our friends all wanted to stay too lol. If we return to Paris we would definitely stay here again.