Ratings based on 837 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sydney, Australia
Comfortable bed and beautiful location.Posted Oct 16, 2017
Location is beautiful. Only 10 min walk to most important places any tourist ould want to visit. Bed is very very comfortable. Facilities are not as good as expected, it feels more like a motel than a 4-star hotel. Food is very disappoitning. One of the worst I’ve ever had anywhere I’ve been in the world (I had chicken with mashroum souce)
for Everyoneby A verified traveler from Canada
ParisPosted Oct 12, 2017
Pros: Same as above
Location: close to the Louvre and Opera Garnier.
We really enjoyed this hotel. A very good location close to everything. The staff was very friendly and helpfull
for Everyoneby A verified traveler from Maryland
Comfort and friendliness in a great locationPosted Sep 9, 2017
Pros: Staff were great
Cons: I had to change rooms as the air conditioning in the first room was broken
Location: This hotel is just two blocks away from the Opera Garnier and a short walk to attractions like the Louvre, Place Vendôme, and the Galeries LaFayette.
I stayed in France for 4 months enjoying the people and oil painting. My stay at the Best Western Horset Opera was the final two weeks of this trip. When I arrived I was inundated with luggage, paintings, etc. The staff made my arrival perfect, and took all of the baggage to the room allowing me to return my rental car directly. At breakfast the staff made sure that my experience was positive.
for Everyoneby A verified traveler from central florida
Charming hotel in a great locationPosted Aug 29, 2017
This hotel is just a few blocks south of Palais Garnier and a few blocks north of the Louvre and very near a Metro stop on several major lines. The staff is friendly and extremely accommodating. My only quibble is that the a/c seems a little underpowered. (We happened to be there during some of the hottest days of the year...and we're also used to Florida a/c.)
for Everyoneby A verified traveler
Posted Aug 8, 2017
It was a good room but it was a bit small. The area was located in a good area with good train connections. The price of the hotel was good. We had breakfast buffet and it was included in the package. The choice in breakfast was limited and service was not great
for Everyoneby A verified traveler from Cheshire,UK
Nice hotel in good locationPosted Jul 28, 2017
Comfortable , friendly city centre hotel. We had a very nice room on the first floor ,which was clean , spacious and with a very comfortable bed. The staff were lovely and helpful. We thought the breakfast was expensive and limited, but the bar meals were tasty and reasonable value. Would definitely stay again and would recommend it .
for Everyoneby A verified traveler from Texas
Good hotel in great Paris locationPosted Jul 24, 2017
Pros: Location, breakfast and condition of room. Staff was friendly.
Cons: Expedia should alert guests that even with a pre-paid stay, they will need to pay a "city tax" at check-out. Breakfast time could start earlier.
Location: Very convenient location, close to the Opera and the Louvre. Public transportation available -bus, metro.
The Horset Opera was a great find. The room was impeccably clean, though small. The bathroom had two separate areas for the sink/ tub and the toilet, and the toilet compartment was very narrow (I can't imagine a taller person fitting in there). The breakfast area was very nice and there was quite a big range of food options. The location is hard to beat -just steps from the Opera, and a short distance from the Louvre and the Seine. Would definitely stay there again if visiting Paris.
for Everyoneby A verified traveler from Anglesey
5 minutes walk from Palais Garnier Opera HousePosted Jul 22, 2017
A lovely hotel in the Opéra area of Paris. Close to shops, restaurants and the metro. A clean and comfortable hotel offering an excellent continental breakfast. The rooms are spacious and very well equipped. The staff were very friendly, helpful and spoke very good English. The position of the hotel made it easy to visit the rest of Paris.
by A verified traveler
Room filled with cigarette smell.Posted Jul 11, 2017
Very good location, but the room I had was filled with cigarette smell, the reception was quite rude and said I wasn't allowed to change a room.
by A verified traveler
Location!Posted Jun 12, 2017 on Hotels
The location of the hotel is excellent. Overall a bit pricey, but the rooms were clean and the concierge were helpful.
Comment from Hotel Management
Jun 27, 2017
Dear Sir, Thank you for your kind words regarding our hotel. We look foraward to welcome you another time. Kindest regards