Ratings based on 620 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

Staff very friendly and wonderful. Awesome stay.

Posted Feb 5, 2018
Pros: Very friendly and helpful staff.
Location: Great location, and easy to find
Our family had a large Birthday party weekend we had a great stay, and the staff was wonderful. Very helpful and friendly. Rooms comfortable, quiet, and roomy. Thank you for making our party a huge success.
Comment from Hotel Management
Feb 6, 2018 by Marjaneh S., General Manager, Hotel Management
Dear Traveler, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the comfortable rooms and our helpful hospitality. If you’re traveling to our area again soon, please see us!
2 out of 5
by A verified traveler from Wedtern Slope, CO

Awful room. Courteous staff

Posted Jan 23, 2018
HVAC in room awful! Even with earplugs. Staff nicely suggested changing to an accessible room on the 1st floor that had a more accessible shower. However, shower mechanism broken; flooded bathroom literally wall to wall. The door to the hotel room door closer wasn’t set correctly(very hard to open & shut way to fast) I was u/a to get in or out of the room alone. The 1st time it literally pushed me out into the hall. (I was using a crutch) Pool, hot tub, exercise room & breakfast all nice.
Comment from Hotel Management
Jan 27, 2018 by Marjaneh S., General Manager, Hotel Management
Thank you for taking the time to review your recent stay. Your comments are greatly appreciated. We are pleased to read that you found the staff courteous but are disappointed that we were not able to meet all your needs. We look forward to the opportunity to welcome you back and exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Nice Hotel

Posted Jan 4, 2018
The young lady who checked us in was great. Very accommodating very professional. The lady in the morning was NOT. No customer service at all. Rude.
Comment from Hotel Management
Jan 7, 2018 by Marjaneh S., General Manager, Hotel Management
Dear Kim, Thank you very much for your comments regarding your stay. It is wonderful to hear that you received great service at check-in. Please accept my apologies that your check-out experience was less than perfect. I will address this with the front desk staff. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Great warm breakfast choices, friendly and accommodating staff. The restaurant attached is closed for business currently, so that may just be something to keep in mind when planning a visit.
Comment from Hotel Management
Jan 1, 2018 by Marjaneh S., General Manager, Hotel Management
Dear Traveler, Thank you for your review and for choosing our hotel. I am very pleased to hear that our friendly staff made your stay pleasant and you appreciated our breakfast selection. We are looking forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from pueblo west, Colorado

Very relaxing

Posted Dec 27, 2017
There cause of my daughters high school basketball team pueblo South was playing holy family the Windsor.
Comment from Hotel Management
Dec 28, 2017 by Marjaneh S., General Manager, Hotel Management
Dear peron, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Stay here

Posted Dec 11, 2017
Pros: Great, wonderful breakfast, pet friendly family friendly
Cons: Pool slightly warmer
Location: My family lives in loveland
I have stayed here at least 6 times. It's a great family friendly
Comment from Hotel Management
Dec 15, 2017 by Marjaneh, General Manager, Hotel Management
Thank you for your feedback! We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salina ks

Posted Dec 10, 2017
Nice clean rooms, staff very accommodating, we stay again, 5 stars from my family
Comment from Hotel Management
Dec 15, 2017 by Marjaneh. General Manager, Hotel Management
Thank you for your positive comments. I am so glad to hear that the entire family enjoyed their stay with us! We look forward to having you again as guests in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from St George

Very pleasant!

Posted Dec 8, 2017
Everything, from the room comfort to the accommodations of the hotel staff was perfect. It was a great experience.
Comment from Hotel Management
Dec 9, 2017 by Marjaneh S., General Manager, Hotel Management
Dear Tommy, Your positive feedback about our hotel is greatly appreciated. We do take pride in catering to our guests’ needs the best way we can- I’m sure the entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you’re traveling to our area again soon, please see us.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Lovely in Loveland

Posted Nov 30, 2017
Pros: Location, extras.
Cons: Larger snack offerings.
Location: Near mountain resorts and town
Our stay went smoothly! The breakfast is great, the pool is warm, jacuzzi is hot, and everything is very clean!
Comment from Hotel Management
Dec 9, 2017 by Marjaneh S., General Manager, Hotel Management
Your positive feedback about our hotel is greatly appreciated. We do take pride in catering to our guests’ needs the best way we can and will work on providing a larger selection of snacks in the market. If you’re traveling to our area again soon, please see us.
4 out of 5
Recommended
for Everyone
by A verified traveler from omaha

Good location - clean rooms

Posted Nov 26, 2017
The walls are paper thin and we could easily hear every word of our neighboring room’s phone conversation but the staff was very quick to address.
Comment from Hotel Management
Nov 29, 2017 by Marjaneh, General Manager, Hotel Management
Dear ap, Thank you for staying with us and for reviewing your recent stay. It is great to read that our team quickly addressed the noise issue and that you enjoyed our location and clean accommodations. Please visit us again the next time you are in the area!