Ratings based on 47 Verified Reviews

3.7 out of 5
100% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Central, but dusty

Posted Jan 8, 2018 on Hotels
I was at this hotel last summer, and i was overall satisified with the quality. Silent, local hotel that lays close to most of the things in Loviisa. What I didn't like so much was the fact that the toilet wasn't cleaned properly, and there was a lot of dust behind the TV, and dust on other edges. The staff was friendly and nice, and I could have notified them directly about it. Luckily i didn't spend much time on the hotel, as I only used it for a place to sleep. The pictures provided on hotels.com doesn't show the actual condition of the rooms today. They seem worn out. If you are a couple, you'll have a hard time cuddling, as the beds always slip from each other...
Comment from Hotel Management
Jan 19, 2018 by Netta Eskola, Front Office Manager, Hotel Management
Thank you for taking your time to comment on your last summer’s stay and for your honest feedback. We are very pleased to read your comments on the friendliness of the staff in our hotel. We will pass these on to our team. Your comments concerning the toilet’s and room cleaning have been taken seriously. Thank you for the issues mentioned about our pictures on hotels.com. We have been taken some new pictures from our premises and we will update distribution channels’ pictures soon. Additionally, by asking for a room with a double bed at the check-in, we could have probably been capable to provide you that because we do have double beds in a few rooms. Thank you and hope to see you sometime again at our hotel in Loviisa.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 11, 2017 on Hotels
4 out of 5
by Ingrid

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
3 out of 5
by Simo

This traveler left a rating score only Posted Sep 10, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampere

Posted Aug 3, 2017 on Ebookers
Mukava hotelli hyvällä paikalla aivan keskustassa. Aamiaisen hinta-laatusuhde oikein hyvä. Takapihalla reilusti ilmaista parkkitilaa ja myös mahdollisuus vuokrata polkupyörä.
Comment from Hotel Management
Aug 5, 2017 by Noora, vastaanottovirkailija, Hotel Management
Kiitos palautteestasi. Mukava kuulla, että viiihdyitte meillä ja piditte aamiaisestamme. Panostamme puffetaamiaiseemme parhaamme mukaan.
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in good location

Posted Aug 1, 2017 on Ebookers
Pros: Experience quite OK, suitable for 2-3 night stay
Cons: Room air condition could be good to have
Location: Old wooden houses with nice backyards. Nearby old industrial facility (Strömfors), old fortress (Svartholm)
Relatively small hotel in center of Loviisa, next to market place. Easy to park car in hotel backyard, hotel staff was friendly. Breakfast was good one
Comment from Hotel Management
Aug 5, 2017 by Noora, vastaanottovirkailija, Hotel Management
Thank you for your feedback and evaluation. Happy to hear that you enjoyed here. Unfortunately hotel building is a bit old and that's why the real air condition system is missing.
4 out of 5
by Seppo

Pientä säätöä

Posted Jul 31, 2017 on Hotels
Pieniä omistajan välinpitämättömyydestä johtuvia puutteita\vikoja. Tuuletusikkunan kahva irti,ruuvit puuttui. Lavuaarin vesilukko vuoti lattialle. Suihkutilan kittaukset pinttyneen likaiset. Aamiaisen alkaminen lauantaina vasta kello 8 oli harmittavaa,kun piti jatkaa matkaa aikaisin eteenpäin. Rauhallinen ja rento ilmapiiri,respan virkailija erittäin miellyttävä ja ystävällinen. Neuvoi mm.lähiseudun ruokailumahdollisuuksista asiantuntevasti.
Comment from Hotel Management
Aug 5, 2017 by Monica, Hotel Management
Kiitos palautteestanne, otamme huomioon kyseiset yksityiskohdat. Toivottavasti ehditte nauttia buffetaamiaisestamme, vaikka aamiaisen alkamisajankohta näin viikonloppuisin on tavallista myöhäisempi.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from helsinki

HYVÄ AAMIAINEN

Posted Jul 17, 2017 on Ebookers
hotellin aamiainen oli hyvä = runsaus tuoreus lämpimät annokset myös lämpimiä / vastaanotto oikeata ystävällisyyttä
Comment from Hotel Management
Jul 22, 2017 by Noora, vastaanottovirkailija, Hotel Management
Kiitos palautteestanne. Mukavaa kuulla, että aamiainen maistui. Pyrimme tekemään parhaamme asiakkaidemme viihtyvyyden eteen :) Tervetuloa toistekin meillle!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hyvä sijainti

Posted Jul 10, 2017 on Ebookers
Miellyttävä aulabaari Ja ystävällinen henkilökunta.
Comment from Hotel Management
Jul 17, 2017 by Noora, vastaanottovirkailija, Hotel Management
Kiitos palautteestanne. Mukava kuulla, että viihdyitte meillä. Tervetuloa toistekin hotelliimme!
3 out of 5
Recommended
for Everyone
by A verified traveler

Simppeli sijainti

Posted Jun 28, 2017 on Ebookers
Keskustassa oleva,kelpasi hyvin yhdeksi yöksi. Autopaikka sisäpihalla.
Comment from Hotel Management
Jul 1, 2017 by Noora, vastaanottovirkailija, Hotel Management
Kiitos palautteestanne. Mukavaa, että viihdyitte. Tervetuloa meille toistekin!