Ratings based on 322 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for short stays

Posted Feb 24, 2018
3 stars is exactly what it is no more no less. The staff however was overall great very friendly and helpful and willing to accommodate. The actual room was just ok. The bed was not very comfortable but good enough and seemed smaller than a standard queen somehow. The room and bathroom were clean in the way it would be if you went to a friend's house and they just cleaned but deep cleaning is not a routine thing. Definitely signs of wear and scratches on the bedside tables and headboard that could have easily been fixed or covered up. Price point was very good especially for the convenient location but be warned it is at a noisier location so you will hear some honking from the streets at times.
4 out of 5
by A verified traveler from Montreal

Perfect location, lovely staff

Posted Feb 15, 2018
Pros: Staff, location, lobby, bathroom
Cons: WIFI, bed quality, closet space, room service
Location: Many cafes, restaurants, shops all walking distance (LES, East Village, SOHO, Nolita, Little Italy, NOHO, Chinatown etc)
Hotel's location is perfect, close to subway and walking distance to LSE, East Village, SOHO etc... Hotel staff is super helpful with everything and always smiling, lovely. The lobby is spacious and chic, though the rest of the hotel looks old. The bathroom of the room is clean, new and nice. The bedroom is OK, but small and there is virtually no closet space - that was the only negative thing for me. There's an excellent terrace with a breath taking view.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the East Village

Posted Feb 13, 2018
The staff was very friendly - and the Hotel lobby was cozy. I stayed just one night after seeing music at the Mercury Lounge and eating at Lil Frankies. Nice to be able to walk back to my room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice,

Posted Feb 12, 2018
Rooms are small, but cozy... staff are great, I would come again.
Comment from Hotel Management
Feb 12, 2018 by Samantha, Hotel Management
Thank you so much for choosing to stay with us at The Ridge Hotel. We hope that you choose to stay with us again. Samantha and The Ridge Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2018
Location: GREAT LOCATION TONS TO DO!
Hotel is in the center of my old ny world. Staff were wonderful.
Comment from Hotel Management
Feb 12, 2018 by Samantha, Hotel Management
Thank you so much for choosing to stay with us at The Ridge Hotel. We hope that you choose to stay with us again. Samantha and The Ridge Hotel Team
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location, not great facilities

Posted Feb 6, 2018
I would recommend this to a friend because the location is amazing and given that the price is excellent, but it would come with a slight warning... Totally fine as long as all you want is a place to sleep and there’s only one of you. Judging by my room a double wouldn’t be big enough for 2 people if they both had suitcases and they’re both of an average size (beds are small). Room is small and fairly clean, but not entirely dust/hair free... Could do better cleanliness wise. No food in hotel and no fridge in room to store anything. Wardrobe is tiny - enough to hang only a few things.
Comment from Hotel Management
Feb 6, 2018 by samantha, Hotel Management
Thank you for staying with us here at The Ridge Hotel. We hope that you come back and stay with us again in the future. Samantha and The Ridge Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Feb 2, 2018
Just a block away from classic locations such as Katz's Delicatessen and Russ & Daughters Appetizers, The Ridge is a must stay for a lower eastside stay.
Comment from Hotel Management
Feb 6, 2018 by Samantha, Hotel Management
Thank you for staying with us here at The Ridge Hotel. We hope that you come back and stay with us again in the future. Samantha and The Ridge Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a great location!

Posted Feb 1, 2018
Cons: So of the remodel was done a little poorly, but that is me being nit-picky. It's a beautiful hotel.
The hotel is small, but perfect. The room was plenty of space for two people staying for a few days. The bathroom was large with new appliances. The staff who greeted us were incredibly professional and friendly. When we went up to our room I was little worried that we would be able to hear the other guests entering and leaving their room or walking around the hall, but the walls and doors are thick enough that we couldn't hear anything. Unless the window was open we couldn't even hear the street! Wish we had checked out the roof deck, but sadly didn't have enough time between exploring the city and everything else. Right around the corner from the subway station, so getting around was no problem at all. Great food and bars in the area, including Katz's Deli. Would definitely stay here again! And of course am going to recommend to friends.
Comment from Hotel Management
Feb 6, 2018 by Samantha, Hotel Management
Thank you for staying with us here at The Ridge Hotel. We hope that you come back and stay with us again in the future. Samantha and The Ridge Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazingly nice for the price

Posted Jan 25, 2018
Very helpful and friendly staff, updated room, small but modern. Would stay again
Comment from Hotel Management
Jan 31, 2018 by Samantha, Hotel Management
Thank you so much for choosing to stay with us at the Ridge Hotel. We hope that you choose to stay with us again in the future. We aim to be a small, boutique inn. We want to make sure that all our guests feel comfortable and relaxed. We hope you enjoyed our complimentary treats in the lobby. Samantha and The Ridge Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great place/ incredible value

Posted Jan 7, 2018
Super enjoy this hotel. Love the location right on Houston; walk everywhere plus a subway stop right across street. Staff is friendly and hotel is tastfully designed
Comment from Hotel Management
Jan 10, 2018 by Samantha, Hotel Management
Than you so much for choosing to stay with us! We hope that you choose to stay with us again in the future!