“This hotel in general need to be improved, from the room up, the furniture are terrible, mosquitoes also we find roaches, this hotel must improve, we are very very disappoint with this vacation trip.”
“I love how the hotel looks. I like the room it gives a Tuscan vibe, pool was nice. View was excellent and the employees really looked out for us. Front desk was really helpful.”
“We had numerous issues with it being low season, and not being told of all the closures, problems, and changes was very frustrating. I asked Expedia for help to receive significant remuneration from the hotel, but Expedia’s emails and phone calls were ignored for the last week. I am very disappointed in a JW Marriott treating us like we were supposed to just accept yellow water in the tub, restaurants and spa closures, etc., as the manager said they make repairs in the off season and don’t……