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The family suite was perfect - bunk beds for kids a hit! Restaurant food superb. Helpful staff. Fun playground and mini golf. Didn't ski - but fun to watch others! Great experience all around!
Great location for Neuss centre and staff made a good effort to look after me. Decor in my room not the best, but clean. Compared to prices elsewhere when I was staying it was very reasonable.
Really nice hotel with polite and friendly staff who were happy to help. The hotel itself was clean and comfortable. The only improvement I would have liked is a larger duvet on the bed - I found it slightly small as I move about a lot in my sleep. Overall, we were extremely happy with our stay.
Would recommend this hotel, everything about our stay was great , staff excellent , check in and out very good . room OK and location excellent , really enjoyed our stay and Dusseldorf was a nice place too.
During Medica, hotel had no restaurant open on the day we arrived. Reception staff very unhelpful in getting a taxi and had 2 hours wait for one, with staff reluctant to help.
The fridge in the room was not working. The glass wall in the bathroom tub cum shower was leaking water on to the floor. The fridge was replaced on the second day after repeatedly complaining to the staff nearly 5-6 times. The rooms are neat and clean but these were some irks for me. Location was ...
The hotel itself was far cheaper than any others around the Dusseldorf/Cologne area so we chose it as on a budget, the guy behind reception/the bar was brilliant, so helpful and a lovely bloke. There was a small bar, free pool table and a continental breakfast was fine. The room was a bit dated and ...
We booked a room for two adults + 1 child including breakfast. It was the first time, that we had a parking right in front of the door..and for free..The staff was really nice and helpful. We expected a double room with x-tra bed, but in fact, it was an appartement with living room, kitchenette, ...
good location and you get what you pay for. one really unconfortible point is the extremly bad cigarrette smell everywhere. In the room, corridor, entrance and throughthe aircoution in the bathroom. houskeeping is ok, changing sheets every 2-3 days would be good though and empting the trash dsily. ...
This place is cheap to stay and it is ok for a few days stay. The location is quite good - station is few minutes of walking. It turned out that my room was not clean after the previous guests, there were pockets with empty bottles left. This is the reason why i have not very good first ...
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