Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool

Popular property highlights

Free parking
Pets allowed
Free WiFi
Swimming pool


This family-friendly Jelenia Gora hotel is within 1 mi (2 km) of Karkonosze Museum, Ratusz Ladek Zdroj, and Church of the Holy Cross. Stadium Jelenia Gora and Municipal Stadium are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and conference space.

Room Amenities

All 188 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Mercure Jelenia Gora provides a sauna and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2013 square feet (187 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Mercure Jelenia Gora is a smoke-free property.

  • Barbecue grill(s) 
  • Picnic area 
  • Bar/lounge 
  • Indoor pool 
  • 24-hour front desk 
  • Conference space 
  • Restaurant 
  • Tours/ticket assistance 
  • Meeting rooms 9 
  • Year Built 1991 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Computer station 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 187 
  • Spa services on site 
  • Terrace 
  • Ski storage 
  • Luggage storage 
  • RV, bus, truck parking (surcharge) 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 2013 
  • Laundry facilities 
  • Total number of rooms - 188 
  • Television in common areas 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), RV, bus, truck parking (surcharge), Free parking nearby

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Television 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Winestone - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 

Spa Services

  • Massages 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of PLN 25 per pet, per day, plus a deposit of PLN 25.00 per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • Deposit: PLN 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 45 per person (approximately)
  • Self parking fee: PLN 30.00 per day
  • Pet deposit: PLN 25.00 per night
  • Pet fee: PLN 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Jelenia Gora Mercure
  • Mercure Hotel Jelenia Gora
  • Mercure Jelenia Gora
  • Mercure Jelenia Gora Hotel

We should mention

One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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