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Both our room and the common areas were very clean. The buffet breakfast was excellent. The variety and quality were great. The location in Old Town near the Main Square was perfect, both for walking and for a tour home-base.
First time in Wroclaw and definitely will return.Hotel in great location and staff were professional and extremely courteous.
Paid for breakfast on our last morning and found it overpriced for what it was, however, it didn't detract from a fantastic weekend in this gem of a city.
Great central location, easy check in and plesent staff
Verified traveler
Stayed 3 nights in Mar 2023
6/10 Okay
Angel
Business traveler, Traveled with partner
Mar 20, 2023
Liked: Staff & service
The property it’s OK but it doesn’t worth the money. Rooms are spacious, but a bit obsolete.
Cleaning may be improved as bedsheets were not so clean.
Breakfast was more than OK having quite lots of options.
We booked 3 rooms in this hotel. Single bed the mattress very narrow bed and mattress move veey quickly. Mattress too soft. We didn't order breakfast as part of the room.
And LAST, we ordered one more room for 1 night. I went to the reception and been told that get the room at 10AM IS EARLY CHECKING AND THIS BY EXTRA PAYMENT. I am traveling alot. First time in my life hotel asked for special payment for get the room earlier.
This is my 3rd time stay in this hotel. But will be the last time.
Request extra payment for early checking is rude, this isn't the way I am expecting hotel to serve customer, especially when bring group of friends to book 4 rooms.
Last. Towels are very very poor. Thin. Small. And old. Not expecting in 4 star hotel. In the gym the towels are much better.
Good location in old town. The hotel staff was very friendly and helpful. The check-in was quick and efficient. The hotel is very comfortable but I feel it is frozen in the 1990s - i would suggest updating the baths (towels have seen better days). The carpet in the room was stained but the room was clean and spacious. The twin beds are really narrow, as is the case with many less expensive hotels in Poland so I was surprised to see them at this hotel (4*). Off-site parking is a bit of a drag - it's several blocks away.
Great hotel in the strict centre of the Old Town 'Starowka'. Staff members very helpful and U can feel their professionalism. Next time, when I am in Wroclaw, this is my favourite hotel to stay. Great location, service, atmosphere. Truly recommended
Badly in need of renovation, this hotel is stuck in the '70s. It's a brilliant location, but the worn furniture, stained carpets and cold rooms really do not justify the price. The pool is a bonus but the changing-rooms are likewise antiquated.
Nice clean hotel , very close to square sauna little pool and jacuzzi
Verified traveler
Stayed 3 nights in Sep 2020
6/10 Okay
Jeanette
Sep 25, 2020
Liked: Cleanliness
Not a four star hotel
Only there for four nights had to change room the second day because air con wasn't working. Had to order bfast day before and give a time. Breakfast not the best. I was given scrambled egg and bacon on a side plate as my bfast then had to give it back because it was cold. Carpets in the hall ways badly stained. Location was good hotel just wasn't what I was expecting. Embarrassing as it took a while to find out we had paid before arrival. So would advise to print out your receipt
Excellent location, just off the main square. Helpful, friendly staff and clean rooms. The rooms are a bit dated but still spotless. The pool, sauna and jacuzzi are also well maintained and a great way to chill after a busy day exploring. Would definitely stay here again.
every thing was OK.nice 'clean 'breakfast exellent
Verified traveler
Stayed 4 nights in Dec 2019
Response from Michał Kiełbik on Dec 17, 2019
Dear Guest,
thank you for your time and opinion. We are more than glad to hear that you liked our hearty breakfast.
We look forward to welcoming you back to our hotel in the future.
Kind regards,
Michał Kiełbik
General Manager
8/10 Good
Verified traveler
Dec 16, 2019
Liked: Cleanliness, staff & service
The hotel is very very close to market square - clean and classy hotel styling.
Comfy beds.
Great selection at the breakfast buffet.
Swimming pool was too chilly for me and Sauna wasn’t hot enough
But jacuzzi was perfect!
Verified traveler
Stayed 3 nights in Dec 2019
Response from Michał Kiełbik on Dec 17, 2019
Dear Guest,
Thank you for your stay in the Qubus Hotel Wrocław!
We are very glad that you were satisfied with services we provide, especially breakfast. Your feedback really help us to focus on aspects which are important to our Guests.
It would be a pleasure for us if you visited us again.
Kind regards,
Michał Kiełbik
General Manager