Rude and Dirty
Posted Oct 10, 2016
Hotel staff was not hospitable. I was told when I inquired about a taxi that "We are a hotel, not a taxi company". As far as cleanliness, the shower head was completely corroded, ants in the room, toilet was not cleaned, and the resort bathrooms were not clean.
Comment from Hotel Management
Oct 15, 2016 by Judy Rampersad, Hotel Management
We appreciate that you took the time to send in your comments regarding your last stay with us. We are happy that you enjoyed the views, as well as the hatching of the turtles. We sincerely apologize for the unfriendliness of the staff and the uncleanliness of the room. These are areas which we will definitely address with our team once again.