Ratings based on 103 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Kimberly

Tranquil oasis

Posted Aug 8, 2017 on Hotels
The grounds and setting are quite lovely, The staff are very courteous and helpful. Rooms are adequate and each has a very pleasant balcony or patio. The pool is refreshing though a little on the small side. They have a daily happy hour 4-7pm so cocktails poolside are a must. Restaurant was good but overpriced. (You can eat the same dishes in town for less than half the price.). I would recommend for couples or families. A little quite for solo travelers or friends.
Comment from Hotel Management
Aug 16, 2017 by Yvonne de Suner, Hotel Management
Sabaidee Kimberly, Thank you for choosing the hospitality of Maison Souvannaphoum Hotel and for taking the time to write about your recent experience. We are very happy to learn that your stay was a pleasant one and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for your satisfaction once we meet again in the future. For what pertains to the price of our restaurant, I was sorry to read that you found it over-priced, however I would like to assure you that the pricing policy is very much in line with other 4 & 5-star hotels in Luang Prabang. However we have taken note of your feedback which your thoughts have been shared with the concerned department heads who will see to it that improvements be made as necessary. Again, thank you for sharing your experience and thank you also for your patronage of Maison Souvannaphoum Hotel by Angsana. The team and I look forward to having you back in a not too distant future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 17, 2017
Excellent boutique hotel. Convenient location, few minutes walk to the night market. The front desk staff are very professional, courteous, helpful and friendly - especially Bounlieng.Complimentary bicycles.
Comment from Hotel Management
Jul 30, 2017 by Lucky, Hotel Management
Sabaidee Traveler, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hotel by Angsana. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates and hotel location. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. We've already conveyed your compliments to team especially Bounlieng. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
4 out of 5
by Helen

Posted Jul 13, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017 by Yvonne de Suner, Hotel Management
Sabaidee Helen, We are delighted that you stayed at Maison Souvannaphoum Hotel by Angsana recently and to learn that you enjoyed your stay. The team here at Maison Souvannaphoum Hotel strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Maison Souvannaphoum Hotel and hope to welcome you and your family in the future. Warm regards, Lucky Hotel Manager
5 out of 5
by A verified traveler

Perfect stay!

Posted Jun 30, 2017 on Hotels
We stayed 5 nights with our 2 young children and a perfect stay, we couldn't fault any aspect of the hotel, staff, food or location!
Comment from Hotel Management
Jul 15, 2017 by Yvonne de Suner, Hotel Management
Sabaidee Traveler, We are delighted that you stayed at Maison Souvannaphoum Hotel by Angsana recently and to learn that you enjoyed your stay. The team here at Maison Souvannaphoum Hotel strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Maison Souvannaphoum Hotel and hope to welcome you and your family in the future. Warm regards, Lucky Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Penang Malaysia

Gorgeous hotel with great location

Posted Apr 26, 2017
Pros: The staff at Maison Souvannahphoum was incredibly kind and sweet. A real pleasure!
Location: The hotel is on the main drag in Luang Prabang, wthin easy walking distance of the night market and the Mekong River, and numerous tour operators.
The Maison Souvannaphoum is a fabulous facility with incredibly comfortable rooms and a truly great shower. The breakfast is A++ with delicious bacon, baguettes, omelettes, cheese and salami, fruit and juice, coffee, and in short everything your heart desires. The picturesque pool is a treat on a hot afternoon. Location is terrific.
Comment from Hotel Management
May 10, 2017 by Lucky, Hotel Management
Sabaidee George+Georgia, We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, hotel location, activities and the breakfast at our Elephant Blanc restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Warm regards, Lucky Hotel Manager
4 out of 5
by Kim Chah

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017 by Yvonne de Suner, Hotel Management
Sabaidee Kim Chah, We are delighted that you stayed at Angsana Maison Souvannaphoum recently and to learn that you enjoyed your stay. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Angsana Maison Souvannaphoum and hope to welcome you again in the near future. Warm regards, Lucky Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Great People

Posted Mar 10, 2017
Hotel staff were the best.. They were very helpful and very kind... would recommend this place to anybody.. The location was perfect as well... the pool was very nice
Comment from Hotel Management
Mar 10, 2017 by Lucky, Hotel Management
Sabaidee Anonymous, Your appreciation of our hotel facilities and of our team is truly heartwarming and we are all truly inspired by your comments to continue our legendary service that Maison Souvannaphoum is known for. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us in Luang Prabang. Warm regards, Lucky Hotel Manager
5 out of 5
by Cedric

Posted Dec 23, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Cher Cedric, Merci pour vos commentaires positifs! C'est un plaisir d'apprendre que vous ayez apprécié votre séjour chez nous! J'espère que nous allons très prochainement vous revoir lors de votre prochain séjour à Luang Prabang! Bien Cordialement, Lucky Directrice d'hôtel
5 out of 5
by Heria

Convenient, strategic location

Posted Dec 21, 2016 on Hotels
The staff are very friendly and helpful. Everything was great!
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Sabaidee Heria, Thank you very much for taking the time to review your experience recently in Angsana Maison Souvannaphoum. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Warmest regards, Lucky Hotel Manager
5 out of 5
by A verified traveler

Outstanding place with character and lovely people

Posted Nov 30, 2016 on Hotels
An amazing place full of charm, sufficiently isolated to offer peace and quiet whilst being a few minutes away from everything you need to go to in the area. Staff extremely friendly and helpful, a delight to stay there. Rooms are very comfy and nice in an old style far more interesting and unique than big chains of hotels. A truly unique experience we cannot praise enough.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Sabaidee Traveler, We appreciate you taking the time to inform us about your experience recently in Angsana Maison Souvannaphoum and we do hope that the beautiful scenery here prolongs in your memory. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Warmest regards, Wattana I. Hotel Manager