Ratings based on 27 Verified Reviews

4.7 out of 5
92% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Sydney

Excellent hotel in a fantastic town

Posted Dec 23, 2016
Everything was great for our 5 day stay. Luang Prabang is a small town but there is plenty to do. Tourism is important there but it is not overwhelming. Mostly it is people going about every day life which is wonderful as a visitor to walk around in. Very safe town. The hotel is excellent. Easily one of the top places to stay in the whole city. The hotel is 1-2km outside the downtown area but this is no problem. Free transfers whenever you want in the hotel car. Staff are falling over themselves to help in any way. We decided to stroll into town one evening, and the driver spotted us, turned around, and begged to allow him to drive us the rest of the way. They are that nice. The hotel tours and spa are not cheap but are very special. The Mekong cruise to Pak ou cave was pricy but it turned out very good value. Three staff including a guide all to ourselves on the nicest boat on the river. Unforgettable lunch for two on a secluded beach with table, chairs, umbrella etc. A luxury bespoke experience which explains the price tag. Would highly recommend the town and hotel.
5 out of 5
for Everyone
by A verified traveler from bangkok

Relaxing place

Posted Feb 20, 2016
Comfortable, hospitable, charming - a perfect weekend retreat
5 out of 5
by Thomas from Los Angeles

Great stay

Posted Aug 9, 2015 on Hotels
Pure luxury
5 out of 5
by Diane from Newton, MA

great hotel

Posted Jun 29, 2015 on Hotels
comfortable elegant hotel with incredible view, and helpful staff
5 out of 5
for Everyone
by A verified traveler from Clyde Hill, WA

Over-the-top Location and Service

Posted Feb 1, 2015
Pros: Lovely property, very relaxing experience.
Cons: Absolutely nothing!
Location: Do take advantage of the excursions that are offered by the hotel, including her guided city tour.
Every staff member gives 110 percent to make sure that he guests have an amazing experience. From Chef Wally who ensures that the diners are happy to the Operations and Spa Managers, as well as the rest of the staff, they couldn't have been kinder or done a better job. Beautifully done.
5 out of 5
by early retired couple from Sydney based Kiwi's

World class small hotel

Posted Apr 22, 2014 on Hotels
We had the pleasure of staying 3 nights at hotel, explored the town, participated in the New Years celebrations, day trip up to Tat Kuang Si Waterfalls and day trip up the Mekong River ( on hotels own luxury flat boat) to caves with tours organised by the Hotel management and staff. They are simply the most hospitable, polite, attentive and helpful hotel staff we have encountered in our many decades of travel. From clean, quiet ,tranquil room, to fresh sumptuous breakfast, to relaxing in and around the pool at end of a busy day, enjoying a glass of what ever wine takes your fancy from an extensive wine list ( including Australian and NZ ), to a dinner meal overlooking the pool and the hills beyond, or at a restaurant booked by the hotel staff ( including drop off and pick up), It's all there. Wholeheartedly recommend.
5 out of 5
for Couples
by A verified traveler from Sydney NSW, Australia

La Residence Phou Vao

Posted Mar 2, 2013
Pros: Staff and general relaxed ambience
Location: Beautiful slightly out of town and elevated mountain location with transport to town whenever required.
This is a most relaxing hotel and the staff are exceptional. We had a wonderful four night stay here. Couples looking for peace and quiet and high end comforts will be well pleased with this hotel.
5 out of 5
for Everyone
by Gulliver from Los Angeles, CA

Our favorite hotel in Laos

Posted Feb 19, 2013
This hotel is very nice. Rates are quite high. The rooms are very comfortable and the grounds are beautiful. The view is great. The distance from town is a bit of a drawback but a shuttle is provided. Food is of high quality but is very pricy for Luang Prabang. Try L'Elephant.
5 out of 5
by A verified traveler from Singapore

Posted Jan 30, 2012 on Hotels
Quiet surroundings, beautiful hotel and dedicated staff. Breakfast is great with lovely pastries, fresh French bread and fesh juices. Not an hotel for kids though.. A lot of couples and older people who like their quiet times! :-)
5 out of 5
by Kirsty from UK

Excellent Hotel

Posted Apr 10, 2007
This is a really high quality hotel in beautiful surroundings. The rooms, food and staff were all excellent. It is one of the best hotels I have ever stayed at.