Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Thomas from Los Angeles

Great stay

Posted Aug 9, 2015 on Hotels
Pure luxury
5 out of 5
Recommended
for Families
by A verified traveler

un petit coin de paradis...

Posted Jul 19, 2015 on Hotels
accueil extraordinaire le temps s'arrete lorsque l'on arrive à la residence Phou Vaou paisible, reposant, agréable sont les mots qui me viennent à l'esprit
5 out of 5
Recommended
for Personal Event
by Diane from Newton, MA

great hotel

Posted Jun 29, 2015 on Hotels
comfortable elegant hotel with incredible view, and helpful staff
4 out of 5
Recommended
for Personal Event
by hsingju from Taiwan

Great hotel but low c/p

Posted May 11, 2015 on Hotels
Great hotel, but it's far from main attractions and the price is too high. I don't recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clyde Hill, WA

Over-the-top Location and Service

Posted Feb 1, 2015
Pros: Lovely property, very relaxing experience.
Cons: Absolutely nothing!
Location: Do take advantage of the excursions that are offered by the hotel, including her guided city tour.
Every staff member gives 110 percent to make sure that he guests have an amazing experience. From Chef Wally who ensures that the diners are happy to the Operations and Spa Managers, as well as the rest of the staff, they couldn't have been kinder or done a better job. Beautifully done.
4 out of 5
Recommended
for Everyone
by A verified traveler from 川崎

静かにゆったりと寛げるホテル

Posted Jan 6, 2015
Pros: ホテル自体は、良い雰囲気で、楽しく過ごせた。
Cons: (1)空港のピックアップに来ていなかった。 (2)ホテル主催のツアーに参加時、ドライバーにツアーに含まれている入場料を、自分で払って入場するようにと言われた。その場でクレームを言うと、「ホテルがそう言ったなら、そのまま入場して良い」と。信用ならない人だった。 スタッフ教育をして欲しいと感じた。
Location: 街全体が世界遺産で、寺院、メコン川など景色を楽しみながら歩ける。
清潔感があり、リゾート気分が満喫できる。ホテル内(敷地も含め)静かで、ゆったりと過ごせた。食事は可も無く不可もも無くという感じ。プールサイドのレストランで、夜は少し寒かったが、テーブルの横で薪を焚いてくれ、細かい事だが配慮されていると感じた。ホテル内のスタッフは、対応が良かったと思う。ツアーについては後述。
4 out of 5
Recommended
for Families
by misako from samiy japan

気持ちよく滞在できるホテル

Posted Nov 26, 2014 on Hotels
小高い丘の上にあり、夜はプーシーの丘のライトアップが綺麗に見えた。敷地も広く清潔で気持ち良く散歩が出来る。夕方のフライトと伝えると15時まで無料でレイトチェックアウトしてもらえ、ゆっくりと支度をしてチェックアウトできた。スタッフも皆親切で感じのよい対応だった。
4 out of 5
Recommended
for Couples
by Helge from bergen

superhotell

Posted Nov 24, 2014 on Hotels
Kjempeflott hotell med en flott resturant som serverte veldig god mat. Frokosten var fabelaktig. Utsikten fra bassenget er nydelig. Her vil alle trives. Servicen upåklagelig. Gratis transport inn til sentrum
5 out of 5
Recommended
for Everyone
by A verified traveler

Nettes Hotel abseits des Touristenzentrums

Posted Jul 25, 2014
Nette, grosszügige Zimmer mit schlichtem Design und guter Ausstattung. Service ist sehr gut, wenn auch nicht aussergewöhnlich. Einziges Manko ist das Essen: für ein Hotel dieser Kategorie mittelmässig, ohne besondere Note und dafür dann auch zu teuer
5 out of 5
Recommended
by early retired couple from Sydney based Kiwi's

World class small hotel

Posted Apr 22, 2014 on Hotels
We had the pleasure of staying 3 nights at hotel, explored the town, participated in the New Years celebrations, day trip up to Tat Kuang Si Waterfalls and day trip up the Mekong River ( on hotels own luxury flat boat) to caves with tours organised by the Hotel management and staff. They are simply the most hospitable, polite, attentive and helpful hotel staff we have encountered in our many decades of travel. From clean, quiet ,tranquil room, to fresh sumptuous breakfast, to relaxing in and around the pool at end of a busy day, enjoying a glass of what ever wine takes your fancy from an extensive wine list ( including Australian and NZ ), to a dinner meal overlooking the pool and the hills beyond, or at a restaurant booked by the hotel staff ( including drop off and pick up), It's all there. Wholeheartedly recommend.