A pleasant stay
Posted Jul 22, 2016 on Hotels
Hotel was located at the non-busy section of a main road and sheltered by rows of plants all around for privacy. Bright Room with comfortable king bed, simple but thoughtful design and decorations incorporating the cultural traits of Laos. Spacious balcony with good view of garden but it was a bit hot and sticky to stay outside for long. Complimentary non-alcohol drinks in fridge including fruit juice and soft drinks, replenished periodically.
All the staff (front desk, spa, restaurant, house-keeping) was welcoming, warm and friendly and Reception staff took initiative to offer us towels for our day tours, advised on sight-seeing spots, and recommended restaurants nearby, which was all very helpful.
Also, we were asked to fill in reviews nearly from every Department – Front desk, Spa, Restaurant plus an overall review on all the hotel services before we checked out. Maybe just an overall review form given to guests upon check in would serve the purpose.
In conclusion, we had good impression of the hotel and had a very pleasant stay.
Comment from Hotel Management
Oct 14, 2016 by General Manager, Hotel Management
I am writing to thank you for taking the time to give feedback about your recent experience at Angsana Maison Souvannaphoum. Your observations are extremely valuable to us, as we strive to improve each and every guest stay.
We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on our associates, hotel location, services and facilities; ; they give us energy to continue the legendary service.
Thank you for choosing to stay with us this time and we are looking forward to welcoming you back to sensing the moment in Angsana Mason Souvannaphoum again in the near future.