Ratings based on 46 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Relaxing in the extreme

Posted Apr 9, 2017
Great size hotel - not too many guests. Close enough to the centre of town. Great staff and overall a very comfortable and relaxing place. Excellent food at the restaurant - even for Breakfast. Kids loved the pool and the sense of space.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Wonderful hotel

Posted Dec 29, 2016
Beautiful garden, big rooms, nice decoration, very good food, very nice staff, good location, bid Swimming pool. A perfect stay in LuanG Prabang.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Top Notch Service

Posted Feb 22, 2016
Pros: The service, and high level of amenities.
Cons: Nothing. It was absolutely wonderful.
Location: There are lots of other great restaurants in town. Also recommended: a visit to a local Elephant Camp, Kuang Si Falls, and Pa Ouk Caves.
The Luang Say Residence is a wonderful place to stay in Luang Prabang. The staff was inobtrusive, but at the same time friendly and extremely helpful. There didn't seem to be anything they wouldn't do for you. The restaurant had great food, the pool was relaxing, and the rooms were comfortable, roomy, and super clean. The place also offered free transportation into town on demand, and had a regular shuttle service in the evenings. I can't think of a base they didn't cover, or anything they couldn't have done better to earn my business. I thoroughly enjoyed my stay there. Highly recommended. P.S. They've also got some friendly and very cute rabbits patrolling the grounds. They added a really nice touch to the overall vibe of the place.
5 out of 5
by Barbara from Dallas, TX

Oasis of calm and beauty

Posted Feb 15, 2016 on Hotels
Luang Say is located just outside the main town with its many restaurants,shops and temples. This was an advantage as there's a free shuttle and the hotel is such a quiet oasis with lovely gardens and wonderful pool, away from the bustle and noise especially as it was Chinese New Year. The manager Francis could not have been more helpful as were all the staff. Restaurant was lovely and food excellent, breakfast was complete and delicious.
5 out of 5
Recommended
for Couples
by Jerry T.

Excellent

Posted Jul 25, 2015 on HotelClub
Excellent Staff Service and Environment. I will highly recommend this hotel to my friends and colleagues
4 out of 5
by A verified traveler

Staff needs to be more attentive to the pool area.

Posted Jul 12, 2015 on Hotels
Great overall. Had to keep going to bar to get drinks and bring back to pool. Many lost drink sales from several people.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapire

Awesome stay

Posted Jul 6, 2015
Amazing old world feel. Spacious rooms and breathtaking property. Courteous staff and sensitive management. Language an issue with housekeeping who neglect the rooms after day 1 of stay. restaurant and bar staff extremely courteous and gentle.
5 out of 5
Recommended
for Everyone
by A verified traveler from n z

Posted Jun 8, 2015
Pros: great staff,great food
very good staff and management could not be faulted
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 19, 2015
Excellent hotel, friendly staff, close to city centre
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

A wonderful haven of peace

Posted May 6, 2015
This hotel was wonderful,just 24 rooms set out in lovely gardens. A bit out of the town,but the hotel provided free transportation