Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean hotel

Posted Aug 23, 2015
Location: I went by to help move my daughter into Texas Tech University. Mall is nearby and best eating places.
Very clean and nice hotel. Good pool big room only one floor excellent rest room and enough towels. The bed is comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, TX

Pet Friendly

Posted Jul 20, 2015
Pros: Pet friendly room did not smell like previous pets had been there
Cons: Pillows, always a big complaint, usually take my own
Location: Easy location and plenty of food places nearby very easy access to an event we were in Lubbock for.
For the money I was pleased with the room, I should have brought my own pillow. We had to bring our 8lb dog as she has seizures and didn't want to leave her at home. The room was clean and pleasant smiling, was afraid because they were pet friendly that there would be pet smell but was surprised! All rooms were on ground level and was very pleased about that, was easy access into the room from the car, YAH no stairs! Gentleman at front counter was pleasant, no complaints.
Comment from EPC
Aug 22, 2015 by Manager, EPC
Hello Val, Thank you so much for your kind comments and review regarding your stay with us. I am so pleased to hear that you enjoyed your stay and was able to bring your pet along. We are very happy to hear that you had such a pleasant experience with us. Allow us to accommodate your next lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, NM

Hotel close to airport ( 10 minutes )

Posted Jun 16, 2015
Pros: Very handy to airport ( 10 minutes ) and it included breakfast.
Cons: N/A
Location: N/A
Very clean, quiet, and comfortable. Reasonable price which included a continental breakfast which we enjoyed.
Comment from Hotel Management
Jul 14, 2015 by Manager, Hotel Management
Hello Bob, Thank you for finding our price reasonable and for taking note of your approval on the quality of clean. I am pleased to hear that you had a restful stay. Thank you so much for the opportunity of having your business. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Always a nice stay

Posted Jun 16, 2015
I always enjoy staying at this hotel, staff is always nice.
Comment from Hotel Management
Jul 14, 2015 by manager, Hotel Management
Hello Bishop, It was a pleasure having to hear that you find our hotel a nice place to stay. Thank you so much for staying with us again and for complementing the effort of our staff to provide a welcoming environment for all of our guests. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2015
Nice hotel.Clean. Not expencive.But fare away from shopping area.
Comment from Hotel Management
Jun 10, 2015 by Manager, Hotel Management
Dear Guest, Thank you for taking the time to share with us your recent experience at Americas Best Value Inn and for letting us know the aspects of our services and accommodations that you enjoyed. I hope that on your next trip to the area you will still continue to make us your primary choice in your lodging needs.
4 out of 5
Recommended
for Families
by A verified traveler

Nothing Fancy

Posted May 29, 2015 on Hotels
This is a remodeled motel and it is not fancy, but I've been staying here for past 3 years when visiting Texas Tech, 5-6 times a year. It doesn't look great from the outside but the room is always clean, plenty of towels, breakfast is always good, (eggs, sausage, hash browns, waffles, biscuits, gravy, fruit, waffles...) and it is the best price in town.
Comment from Hotel Management
Aug 15, 2015 by Kenny, Hotel Management
Dear Guest, I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. It means a lot to us that you've allowed us to be such an important part of your trip and we thank you for sharing your rating! We look forward for your next stay at our hotel.
3 out of 5
by A verified traveler from Mpls, MN

AVERAGE STAY

Posted May 28, 2015
Pros: clean
Cons: Keep track of who is doing what during the day. car repairs.. drinking outside by cars.
Location: I worked the whole time
room was kept clean, breakfast was good... just noisy outside my room since the parking lot was right there. people were working on their cars in the parking lot outside my door.
Comment from Hotel Management
Jun 10, 2015 by Manager, Hotel Management
Dear Guest, Thank you for your feedback. I apologize if there was a disturbance due to some of the people working on their cars in the parking lot. Nevertheless I hope your overall stay at our hotel was clean, convenient, and comfortable. We look forward to providing you again with an exceptional experience.
2 out of 5
by A verified traveler

Posted May 17, 2015
Never again! This was the only opening we could get for graduation. Hard bed, dirty room and overall disappointed.
2 out of 5
Recommended
for Families
by Suzanne from Austin

Unknown Territory

Posted May 13, 2015 on Hotels
We were in town for a wedding and had two dogs with us. I didn't know where this hotel was located when I booked it online, but there were few hotels that allowed pets available that weekend. The hotel is in an isolated area and I was a bit hesitant to stay there after seeing men hanging around outside smoking. If I hadn't seen other couples check in, I wouldn't have stayed. Our room was adequate but the rickety furnishings needed to be updated. Early breakfast was fine, but when the others in my party went later, the food was lacking. The scrambled eggs ran out and the management didn't bring any more. The breakfast area is very small and right by the front desk.
Comment from Hotel Management
Aug 15, 2015 by Kenny, Hotel Management
Hello Suzanne, Thank you for bringing to our attention your concern about your stay and your comment on the furnishing and breakfast. I apologize for the inconvenience. I will submit report in reference your review. Our management will surely look into your review and address accordingly.
4 out of 5
Recommended
for Families
by jay from OKC

Very Pleased!

Posted May 13, 2015 on Hotels
I was very pleasantly surprised by this hotel. For the price it is hard to beat. Staff was very friendly, the room was very clean and comfortable. There are a lot of other hotels around that are more expensive that are not any nicer than this hotel. Will definitely stay here again.
Comment from Hotel Management
Aug 15, 2015 by Kenny, Hotel Management
Hello Jay, We appreciate you staying with us and sharing your experience on Hotels.com. It is great to hear that you had a very relaxing, pleasant time during your stay. Exceeding our guests’ expectation is what our team strive and will always be on top of our priority. Thank you for your business.