Clean quiet and friendly
Posted Feb 12, 2017
Our room was ready when we arrived, front desk staff was friendly and prompt. We went to our room and found it to be very clean but did note that some of the furniture had long ago passed its prime. However the mattresses and bedding were very nice and comfortable. As noted in other reviews, the pillows were rather small- not flat, but they are little squares, not rectangular like most pillows. They were comfortable, but if you are particular about your pillow you may want to bring your own.
The free breakfast was not terrible, but it was nothing to write home about. The coffee was good and there were many options including several juices,hot tea and various fruits.
The staff here was the friendliest I have ever encountered. Every employee you passed in the ball or dealt with smiled, said hello and asked if you needed anything.
This is not a five star hotel or a luxury resort. If those are your expectations, look elsewhere. If you are looking for a safe, quiet, clean family friendly hotel with numerous eating and shopping locations within walking distance for a good price, you can't beat this place. This is where I will stay next time I travel to Lubbock.