Ratings based on 722 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Sep 22, 2015
for Everyoneby A verified traveler from O
Great service, fair price.Posted Sep 7, 2015
Pool was drained on the day we were wanting to use it. Pillows were small and lumpy. Full breakfast and free happy hour were great!
for Everyoneby A verified traveler from TX
Safe, Comfortable, and a Bargain!Posted Jul 30, 2015
Pros: Comfy beds, clean, hospitable employees, price, safety, nearness to restaurants
Location: On a loop so easy to get on and off the major roads, LOTS of restaurants all around
We were coming home from a long road trip and were staying the night in Lubbock. We chose this hotel for convenience and good reviews. We were not disappointed. It was super easy to book online and we were very happy when we checked in. The room was large and clean. The beds were really comfortable and we had no complaints. Really wide clean halls. Quiet. Just a great experience. We were close to lots of restaurants and would definitely stay here again.
for Everyoneby A verified traveler from Waco, TX
Great value, friendly staff, clean roomPosted Jul 22, 2015
Cons: I don't think there was an elevator to the 2nd floor.
The staff was very cheerful, friendly and helpful, even at midnight and 6:00 am. Complimentary toiletry items were readily available and quickly provided. The room was clean and comfortable, and the breakfast was good. We found an online last-minute discount and then were pleasantly surprised to find it included breakfast!
by A verified traveler from lubbock, Tx
No elevatorPosted Jul 20, 2015
Given a 2nd story room. No elevator in the hotel, had to lug bags up stairs. No offer of assistance from staff until I complained. Cancelled my return stay and will book elsewhere.
by A verified traveler from Dallas Area
Very DisappointingPosted Jul 16, 2015
Cons: Set up the air conditioners to where the fan can run continuously. Have rooms cooled prior to arrival. Unclog the tub drains.
Location: Nothing special.
Check-in was pleasant and quick. We were on the second floor and there was no elevator, making it a hassle to move luggage up and down the stairs. When we arrived the room was very hot (mid summer) and had a bad organic odor. After the air conditioner was turned on and had run for a few hours, the odor dissipated. However, once the temperature finally cooled down to where we could sleep, the fan cycled on and off with the air conditioner and the room would quickly heat up between cycles, making it very difficult to sleep. However, the room was quiet. The tub drain flowed very slowly and the tub would collect a sizable amount of water during the shower. The next person to shower would have to wait 30+ minutes unless they wanted to wade in the previous person's dirty water. There was a hot breakfast that was as good or better than comparably priced hotels.
by A verified traveler
Loud, horrible bedPosted Jul 13, 2015
The floor would have been more comfortable! The other guest were loud and at midnight still running around the pool!
for Familiesby Kendra from Garland
Wil stay Again. Yes.Posted Jul 8, 2015 on Hotels
Overall good stay. I'd stay there again if needed. The breakfast was nothing fancy but did the job. Clean rooms. Nice staff. The only thing that bothered me is that the hallways smelled just slightly like smoke. My room was fine, clean and comfortable.
for Familiesby A verified traveler
Family vacayPosted Jul 7, 2015 on Hotels
Pricing was great and so was the fact there was availability for July 4th weekend! The room didn't get as cold as preferred and the carpet had a large wet spot the 1st day, soaked the bottom of my socks:/ We enjoyed the pool though!
for Familiesby Marisela from Mesquite,Texas
Poor servicePosted Jul 7, 2015 on Hotels
Bed was broken and when maintenance came he did not ID himself. We had asked for extra sheets and he handed them over and left when I called again they claimed we turned him away not good experience. Front desk seemed irritated when asked for anything