Not a good value for the money
Posted Feb 12, 2015
We were in Lubbock for a family funeral and stayed at this hotel because the rest of the family was staying here. My first impression was when I was booking the room through Expedia. The $179/night cost was way too high for a Hampton Inn and was the second most expensive hotel in all of Lubbock. The other hotel that was only slightly more expensive was a 3 1/2 star hotel where the Hampton is only 2 1/2 stars. My wife insisted we stay where the family was staying. Upon arrival my expectations were pretty much as I figured - the hotel was just ok and might have been a decent value at around $80/night but was not a good value at $179/night. The hotel is a little dated. And the breakfast was only fair. My kids would not eat the eggs as they had no flavor. To their credit, the hotel staff was nice. If staying in Lubbock and your price range is over $150/night, I suggest Residence Inn, Homewood Suites, or a HIlton, if there is one.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
Please accept my condolences for your loss. I'm glad that our location was convenient for you, but I'm sorry that overall you felt we weren't a good value. We constantly monitor our rates to ensure that we remain consistent with other hotels in the area, and that we are offering our guests the best possible value. I have shared your comments with my staff to ensure that future guests do not feel the same way. I hope that if you find yourself back in the area, you will allow the Hampton Inn Lubbock another chance to earn your business.