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Holiday Inn Express & Suites Lubbock West

Star Rating
2.5 out of 5

Information

Reviews

4.3 / 5Very Good
505 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Texas Water Rampage
    2 min drive
  • Popular Location
    Lubbock Premiere Cinema
    4 min drive
  • Restaurant
    Arby's
    21 min walk
  • Restaurant
    Steak 'n Shake
    21 min walk
  • Airport
    Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area

    Lubbock

    In a rural location, Holiday Inn Express & Suites Lubbock West is in a walkable area with good shopping. The area's natural beauty can be seen at Mackenzie Park, while OMNI Theater and Museum of Texas Tech University are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at United Spirit Arena or City Bank Coliseum.

    What's nearby

    • Popular Location
      Texas Water Rampage - 2 min drive
    • Popular Location
      Lubbock Premiere Cinema - 4 min drive
    • Popular Location
      South Plains Mall - 4 min drive
    • Popular Location
      Lubbock Christian University - 5 min drive
    • Popular Location
      Maxey Park - 6 min drive

    Getting around

    • Lubbock, TX (LBB-Preston Smith Intl.) - 18 min drive

    Restaurants

    • Arby's — 21 min walk
    • Steak 'n Shake — 21 min walk
    • Starbucks — 21 min walk
    • Aspen Creek Grill — 21 min walk
    • Joe's Crab Shack — 22 min walk

    About this property

    Holiday Inn Express & Suites Lubbock West

    An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. All 82 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free long-distance calls.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking

    Food and drink

    • Free buffet breakfast available daily 6:00 AM–9:30 AM

    Things to do

    • 24-hour pool access
    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Grocery/convenience store
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Free newspapers in lobby
    • Front-desk safe
    • Grocery/convenience store
    • Vending machine

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English
    • Spanish

    Business services

    • 24-hour business center
    • 2 meeting rooms
    • Computer station

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Cribs/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Cable channels
    • Pay movies
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free long-distance calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe
    4.3

    Very Good

    5 - Excellent
    260
    4 - Good
    167
    3 - Okay
    41
    2 - Mediocre
    26
    1 - Poor
    11
    4.4
    Cleanliness
    4.5
    Service and Staff
    4.1
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The breakfast was great really thought the food service was excellent!

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    Overall, our experience with this hotel was positive except for the bed. I have lower back issues and a pinched sciatic nerve in my lower back. Went to bed feeling fine. Woke up and have had painful back pains ever since (which was now six days ago). The pain has improved each day but they are still very bad. Apparently that particular bed aggravated my back problems. Other than that everything was good. Checked in late, had a large breakfast buffet and checkout went smoothly as well.

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, property conditions & facilities

    Reserved room as King Suite. Arrived to no kings available at all but was told a two queen is the same price. Was exhausted and went to bed. I usually take a look at room when first arrive. The next morning there are diarrhea stains on underside of seat, stains on walls, bed was made in disarray. Noticed a card saying contact the manager directly via email so took pics and sent an email with pictures the day of checkout. To date, I have heard nothing. Very disappointed in the HI Express and even more so that I have received no response from management.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very clean. Nice and friendly staff. Perfect vicinity of everywhere we wanted to visit

    Stayed 1 night in Nov 2019

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