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Hotel Ava

Star Rating
3 out of 5

Information

Reviews

2.8 / 5
732 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Science Spectrum
    6 min walk
  • Popular Location
    OMNI Theater
    6 min walk
  • Popular Location
    South Plains Mall
    5 min drive
  • Airport
    Lubbock, TX (LBB-Preston Smith Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Comfort Double Room, 2 Double Beds, Courtyard Area

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 6
    • 1 King Bed
    More details
  • Comfort Room, 1 King Bed, Accessible

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Two Queen Beds Nonsmoking Exterior

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds
    More details
  • Room, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite One King Bed Non-Smoking

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Lubbock

Connected to the convention center, Hotel Ava is in an area with good shopping. The area's natural beauty can be seen at Mackenzie Park, while OMNI Theater and Buddy Holly Center are cultural highlights. Science Spectrum and Texas Water Rampage are also worth visiting. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Science Spectrum - 6 min walk
  • Popular Location
    OMNI Theater - 6 min walk
  • Popular Location
    South Plains Mall - 5 min drive
  • Popular Location
    Lubbock Premiere Cinema - 6 min drive
  • Popular Location
    Maxey Park - 8 min drive

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 16 min drive

About this property

Hotel Ava

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and a business center. All 201 rooms provide free WiFi, room service, and cable TV. Guests will also find coffee makers, hair dryers, and safes.

Policies

Check-in

Check-in between 4:00 PM - 11:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Holiday Inn Hotel Lubbock Park Plaza
  • Holiday Inn Lubbock Park Plaza
  • Clarion Hotel Lubbock
  • Clarion Lubbock
  • Hotel Ava Lubbock
  • Ava Lubbock
  • Hotel Ava Hotel
  • Hotel Ava Lubbock
  • Hotel Ava Hotel Lubbock

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (912 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Golfing
2.8

Guest rating

5 - Excellent
119
4 - Good
147
3 - Okay
125
2 - Mediocre
122
1 - Poor
219
2.8
Cleanliness
3.2
Service and Staff
2.4
Amenities
2.6
Property condition

1/5

I would not recommend staying here ever ! Property is not cleaned by professional staff . Cobwebs all through out higher walls , room was not cleaned professionally and bathroom was old and dingy. There was trash under beds and someone else’s socks left behind in the corner . Hotel front lobby looks nice and clean but the rooms are not ! Do not waste your time staying here saving a couple bucks just not worth it .

Stayed 1 night in Oct 2019

2/5

Nothing - horrible check in, overwhelming chlorine smell, beds harder than concrete

Stayed 1 night in Oct 2019

3/5

What I didn't like the most is when you walk in the hotel there's a smell and it smells funky

Stayed 1 night in Oct 2019

1/5

They were not prepared or ready for their guests. Had a two hour delay to get into the room .

Stayed 1 night in Oct 2019

3/5

The night of our stay the check in process took 45 min. They had a line out the door. There washing machine was broken so several rooms didn’t have linens. The breakfast was really good and had a lot of selection.

Stayed 1 night in Oct 2019

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