Posted Nov 7, 2016
This hotel is so run down, and of course the weekend we needed a room was the tech and Texas game, so the room was over $200 a night, this hotel is about a $49 a night hotel, from the condition of the hotel it self, to the condition of the room, very old and run down. I asked for 2 extra blankets for the 2 beds in the room and was told they would have to check the dryer to see if they had any extra, and of course they didn't. My point is when you pay that kind of price for a room at least they should have extra blankets, they front desk was not very accommodating either. So let me give this hotel a -10, no body in the world wants to pay for a nights rest in this condition. SO IF YOU ARE LOOKING TO RENT A HOTEL CLOSE TO THE CIVIC CENTER DO NOT RENT THIS ONE.!!!!!!
Comment from Hotel Management
Nov 12, 2016 by Customer Care , Hotel Management
Thank you for your review. This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered and very sorry the staff didn’t meet your standards. I apologize. We will make sure your comments are shared and communicated to everyone. Rest assured your comments are taken to heart and we will do everything we can to improve.