Ratings based on 1,144 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
70% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Bernalillo, NM

Hotel facilities

Posted Aug 23, 2015
Pros: Easy to get to.
Cons: More cleaning in lobby, etc. Quieter door closing.
Location: Only there for overnight and not interested in things to do near by. Fast food was close.
Hotel still needs a lot of renovation. First impression when walking into lobby was that it was dirty because of upkeep of floors. Employees were friendly. It was very noisy in our hallway. Bathroom door would not close. No extra chair to sit in....had to use the bed to sit. Bed was comfortable, parking was ok.
1 out of 5
by A verified traveler from Texas

Would not recommend this to anyone!

Posted Aug 17, 2015
Pros: Nothing
Cons: They need to finish the remodeling and have air in the lobby and finish the rooms.
I was there on August 15th and there was no air in the lobby area or where you eat. The only place with air were the rooms and it wasn't that cold. The remodeled room was far from finished. The baseboards had been torn off and not replaced. The toilet would not stop running and you couldn't shut the bathroom door all the way because the door knob was broken. I have never been as disappointed in a hotel as I was with this one. The staff was friendly but there wasn't anything they could do to fix the problems
1 out of 5
by A verified traveler from Houston, TX

Terrible hotel

Posted Aug 17, 2015
No light bulbs in room, no chair, no clean towels, hair dryer broken, no trash cans, shower did not work, no pot in coffee maker.
1 out of 5
by A verified traveler from temple texas

Awful. do not stay here

Posted Aug 16, 2015
Dirty and in disrepair. Remodeling but unkept in spite of that. Loud with doors slamming by staff. Gave me a room key-- the room was already occupied. Staff short and curt. Entry doors wouldn't close. Broken window in one entrance. Disappointing after traveling 10 hours and needing a comfortable restful sleep. Mgr not available.
2 out of 5
by A verified traveler from texas

Indoor pool but hotel old ..needs repairs

Posted Aug 14, 2015
Room smelled bad..bathroom door wouldn't close and pillows flat. Requested and changed rooms..a bit better..pool and buffet ok..questionable characters by entrance at all hours..poor WiFi.
4 out of 5
for Everyone
by A verified traveler

Posted Aug 13, 2015
Pros: Clean room
Cons: pool was murky
Great room,breakfast was good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 out of 5
for Everyone
by A verified traveler

Nice hotel for the price

Posted Aug 13, 2015
Enjoyed my stay the beds were comfortable and staff was friendly.
4 out of 5
for Everyone
by A verified traveler

Comfortable Stay - Clean Linens & Cold Room

Posted Aug 10, 2015
Pros: The lobby quaintness & hotel staff. Room air conditioner worked very well!
Cons: Door weather stripping on the outer room door (to the hallway), base board in bathroom
We were in town for graduation ceremonies and stayed 2 nights. The room was comfortable would stay there again. Clean sheets & towels. Room was updated (but missing the base board in bathroom). Lobby & hallways are very warm due to the indoor pool/sauna but not unbearable. The room air conditioner worked very good though. Complimentary breakfast had waffles & gravy w/bisquits, cereal, fruit, juice & coffee. Staff very friendly & helpful. Even though property is dated I would stay there again.
2 out of 5
by A verified traveler from Colorado

Not a good experience

Posted Aug 6, 2015
Pros: Nothing.
Cons: The room should be carpeted. The room should have appropriate furnishings. The television and microwave should be in working order.
Location: The location was fine and close to the interstate.
The hotel was under construction and this was not noted in Expedia. The lobby/pool area was not air conditioned and was very hot and humid. The room was furnished with a king size bed, a tv, microwave and refridgerator. The tv and microwave stopped working and a workman came to the room to fix it, but left again and never returned. The room was not carpeted and there were no chairs to sit it. I was very disappointed with this hotel.
3 out of 5
by A verified traveler

Friendly staff

Posted Jul 29, 2015
Pros: Friendliness of staff
Cons: Bathroom door looked like it was falling apart and had hair stuck to it.
Location: N/A
Front desk staff were friendly and helpful. They placed me in a room that hadn't been cleaned so immediately accommodated me by placing me in a different room. Late that evening, however, maintenance tried to enter my room as they were unsure if it was occupied or not and asked me to let the front desk know that the room was in fact occupied. My only other concern was having to wait 20+ minutes to use business center so I could print boarding tickets for flight scheduled and had to wait on a group of people using the business center to look up & print tattoos they were wanting to get. I won't stay here again just based on the overall feel I had of the hotel.