Ratings based on 456 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, UK

Really nice hotel, staff are all lovely.

Posted Sep 15, 2017
Pros: Clean, nice staff, 10 mins to the centre of Lucca
Cons: Bulldoze McDonalds!!! The breakfast could have been a bit better.
The hotel was lovely. Clean, good facilities and the staff were all lovely and helpful. The breakfast was ok but nothing amazing. The dinner menu was limited but nice. Although the hotel was lovely the location had its good and bad points. It was located 10 minutes walk to the centre of Lucca (which was beautiful) but it was also situated on a main road and right next door to a McDonalds which is very well used, (but not by us)!!! We hired a car which I think was essential to get out and about, (navigating can be tricky!!!) we spent lovely days in Pisa and Viareggio which has a beautiful sandy beach and pier.
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

personnal

Posted Jul 11, 2017
Pros: personnel
Cons: the beds , for 3 persons not easy to have place, but ok.
There personnal are there force... pleasant time there .....
5 out of 5
by Valerie

Posted Jun 18, 2017 on Hotels
Great hotel, friendly staff
5 out of 5
by Yik

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
by Davor

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, Nevada

Nice Hotel , close to shoppings.

Posted Oct 7, 2016
Location: close to supermarket and some restaurants
It was a nice Hotel, closet to a supermarket and some restaurants. Breakfast was nice too.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Nice Hotel but not the best street

Posted May 17, 2016
Location: Make sure you do a day tour to Cinque Terre, book a cooking class with an Italian chef and spend time in the walled city.
No problems with hotel but it is situated beside 2 abandoned buildings which took away from the attractiveness of the hotel. On the other side was a McDonald's that was very nice and clean. It was located very close to the autostrada and about a 15 minute walk to the old walled city of Lucca. The buffet breakfast was great but not traditional American fare. Staff was very professional and helpful. There is also free parking there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, near the old city

Posted Mar 1, 2016
Near the roads or all highway Near the old city Comfortable Good staff very attention Xxxxxxxxcxx
4 out of 5
Recommended
for Everyone
by A verified traveler from r

The hotel was the best

Posted Feb 4, 2016
Fantastic great place to stay restaurant was great too
4 out of 5
by A verified traveler

Posted Dec 20, 2015 on Hotels
We stayed there to see Luca, which was close and easy to find thanks to the hotel staff. Although we had booked a smoking room, we were given a non smoking room, which we could change afterwards. Neighbourhood was rather loud due to the highway next to the hotel. Parking was convenient. Staff mostly friendly!