Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Hotel céntrico y muy agradable

Posted Aug 7, 2016
Inconveniente: habitación demasiado pequeña para dos personas Desayuno con poca variedad
Comment from Hotel Management
Aug 10, 2016 by Matteo Bemi Front Office Manager, Hotel Management
Dear Guest we are glad that you have enjoyed your stay with us and the best service and dedication that every day we reserve for our guests. Albergo Celide works to improve itself constantly and hoping that his future experience may be even more positive. We would like to inform you that the hotel has 4 types of different category and size double bedrooms. We serve a rich breakfast buffet, full of fresh local products, fresh season fruits, and fresh cakes everyday. We regret our choice didn't met your taste. We hope to welcome you again for your next stay in Lucca.
5 out of 5
by A verified traveler from DK

Gå-afstand til byen, tæt på offentlig transporten.

Posted Jul 31, 2016
Har et termisk bad, god restaurant, god bar/cafe og udlejning af cykler.
Comment from Hotel Management
Jul 31, 2016 by Matteo Bemi Front Office Manager, Hotel Management
Dear Guest we are glad that you have enjoyed your stay with us and the best service and dedication that every day we reserve for our guests. Albergo Celide works to improve itself constantly and hoping that his future experience may be even more positive. Regards Matteo Bemi Front Office Manager
4 out of 5
by A verified traveler

If you wan to ride a bike on the walls of Lucca...

Posted Jul 27, 2016
Pros: The hotel is modern, with quiete small rooms. Thus, it is appropriate to stay overnight whe you leave your clothes in the suitcase. The breakfast was
Location: The hotel is located just outside the walls. It is about 10-15 min to reach the geometric center of Lucca by walking,
If you wan to ride a bike on the walls of Lucca, this hotel is a good choice because: 1 they rent yo bikes fo no charge, 2. they are located just outside the walls. Obviously, you can ride the bicycle within the walls (in the center) of Lucca.
Comment from Hotel Management
Jul 28, 2016 by Matteo Bemi Front Office Manager, Hotel Management
Dear Guest we are glad that you have enjoyed your stay with us and the best service and dedication that every day we reserve for our guests. Albergo Celide works to improve itself constantly and hoping that his future experience may be even more positive. Regards Matteo Bemi Front Office Manager
4 out of 5
by A verified traveler from Lima, Peru

Excellente staff

Posted Jun 20, 2016
Pros: the ubication
Location: Near to down town
Excellente staff, the hotel is very confort and is near down town
Comment from Hotel Management
Jun 21, 2016 by Reception, Hotel Management
Dear Guest thank you for your positive feedback. Best Regards
3 out of 5
by A verified traveler from Hamburg

lautes Hotel an der Einmündung von 3 Straßen

Posted Jun 18, 2016
Eigentlich ein Garni Hotel, Das Restaurant und Bistro tragen zwar den gleichen Namen, gehören aber nicht zusammen. Einfach so in das Restaurant ohne Anmeldung vom Hotel geht nicht. Bei zwei Versuchen wurden wir von sehr hochnäsigen jungen Damen herauskomplimentiert. Die Küche des Restaurants scheint sehr beliebt zu sein, also auch gut zu sein, aber wie gesagt, so ohne weiteres kommt man da nich rein. Wir haben uns darüber im Hotel beschwert und darauf hingewiesen, das sowas ihrem Ruf schadet.Die Mitarbeiter haben verständnisvoll genickt, das war's.
Comment from Hotel Management
Jun 26, 2016 by Matteo Bemi, Hotel Management
Dear Sir, i regret you couldn't fully enjoy your stay. The Restaurant Celide has a different Management despite the same name. Is one of the most famous and quality restaurant of Lucca and this is the reason we suggest to book it. Albergo Celide and Restaurant Celide has a cooperation ....our Staff regrets if something wrong...but we can only note your complain to the Restaurant Manager...nothing more. Staffs of Albergo and Restaurant working for the same goal: your satisfaction. Permit me to inform you that a Garni....is absolutely something different. Best Regards
4 out of 5
by A verified traveler from Eugene, Oregon

Posted Jun 5, 2016
Pros: Convenient location to the center of Lucca. Good value for the money. Great breakfast offerings.
We enjoyed our stay very much. The staff was exceptionally helpful and provided us with good suggestions for visiting Lucca.
Comment from Hotel Management
Jun 7, 2016 by Matteo Bemi, Hotel Management
Dear Guest thank you for your positive feedback. Your satisfaction is our main goal. I invite you to join us again in future and to have an experience in our Wellness Centre. Best Regards Matteo Bemi
5 out of 5
by Michèle

Posted May 29, 2016 on Hotels
Comment from Hotel Management
Jun 7, 2016 by Matteo Bemi, Hotel Management
Dear Guest thank you for your positive feedback. Your satisfaction is our main goal. Best Regards Matteo Bemi
3 out of 5
by A verified traveler from ISTANBUL

close to old Lucca downtown

Posted May 26, 2016
The hotel is close to the old Lucca town and with the bikes which the hotel provides it is easy to take a ride
Comment from Hotel Management
May 27, 2016 by Reception, Hotel Management
Dear Guest, thank you for your positive feedback. We are happy you appreciate the bikes for our guests. Best Regards
5 out of 5
by A verified traveler from Catania

Posted May 15, 2016
Pros: tutto
Ubicazione vicina ai luoghi da visitare. Personale dell'hotel molto gentile. Stanza molto confortevole. Mettono a disposizione degli ospiti una bicicletta per girare la città.
Comment from Hotel Management
May 15, 2016 by Matteo Bemi Front Office Manager, Hotel Management
Gentile Ferdinando grazie in anticipo per il Suo giudizio positivo, L'entusiasmo che quotidianamente mettiamo nel nostro lavoro è premiato da giudizi come i Suoi. Spero che possa tornare a trovarci godendosi, magari, un'esperienza nel nostro Centro Benessere. Cordiali saluti.
5 out of 5
by A verified traveler

Great location

Posted May 12, 2016 on Hotels
Lovely stay near entrance to walled city and train station. Staff was courteous and helpful. Only draw back was tiny shower and noise from traffic when windows were open. (I requested a quiet toom but apparently none were available.)
Comment from Hotel Management
May 22, 2016 by Matteo Bemi, Hotel Management
Dear Guest thank you for you beautiful words. The Albergo Celide is located in a very convenience location....easy to reach and a good point to start a visit of Lucca by walk or using our bikes. I'm sorry you couldn't fully enjoy your stay. Staff is available to solve all the mistake. The period of your stay is very high season and sometimes isn't easy to meet all the wish our Guests. We invite you to join our Wellness Centre for your next stay. Best Regards Matteo Bemi Front Office Manager