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Rating 10 - Excellent. 79 out of 301 reviews" "
10 - Excellent
79
Rating 8 - Good. 126 out of 301 reviews" "
8 - Good
126
Rating 6 - Okay. 54 out of 301 reviews" "
6 - Okay
54
Rating 4 - Poor. 34 out of 301 reviews" "
4 - Poor
34
Rating 2 - Terrible. 8 out of 301 reviews" "
2 - Terrible
8
7.8/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Akram
Traveled with partner
Oct 31, 2023
Liked: Cleanliness, staff & service
The location was excellent, above my expectation. Nice city to walk and dine.
Staff are very nice. Included breakfast was not bad, (no warm breakfast).
Had a ‘prestige’ room at the front with a balcony. Huge bed, high ceilings, a really lovely room in a really lovely hotel, full of character. Very helpful and pleasant staff, and I had a great breakfast. Basically a matter of metres away from the beach and all Viareggio’s wonderful beachside cafes/bars and restaurants. Would definitely stay at the Marchionni again.
MICHAEL
Stayed 2 nights in Sep 2023
Response from Angelica on Sep 4, 2023
Thank you for your review, your opinion is really important for us.
Excellent value for money. Staff were so lovely. Comfortable bed. Clean. And great location.
Emma
Stayed 1 night in Sep 2023
Response from Angelica on Sep 7, 2023
Thank you very much for your contribution, it is precious to us ! :)
6/10 Okay
Erik
Traveled with family
Aug 28, 2023
Liked: Cleanliness
Positives: Easy walk to beach and boardwalk. Everything felt classic-like out of a movie! Antique elevator, lovely dining area and entryway (except bedroom- see below.) Found out we had a free 3-course dinner and full continental breakfast included! Free wine but paid for water/ soft drinks. Great food! Very clean room.
Negatives: Our room: Felt like we were sleeping in a back alley closet. Little to no decor, minimal light bulbs, really small bathroom, poor TV quality. Hostess spoke little English so was difficult to communicate about meals and beach use. Not sure if we had beach "rights". Limited parking.
Erik
Response from Angelica on Aug 29, 2023
Thank you for your contribuition. I've just a pair of question -What do you mean as beach "rights"? Rooms are equipped with all the necessary but if you think that our rooms miss anything, may I ask you to tell me what do you think we should add?Thanks for your attention
The parking is 10 euros per day so a one-night stay is 20 euros. Very misleading. There is no place to unload the luggage as the one spot was taken by the hotel car. There is no pool, the "pool" is a fountain from the town.
Laura
Stayed 1 night in Jul 2023
Response from max on Aug 7, 2023
the cost for the parking you give to comune di viareggio it not our decision of pricethe swimming pool is on the front in the beach you answer before write wrong things
Thank you for quickly addressing our initial concerns! The room we were switched to was above our expectations . The staff went beyond to make sure our stay was comfortable . :)
kim
Stayed 3 nights in Jul 2023
Response from max on Jul 18, 2023
thank you
4/10 Poor
Manuel
Jun 5, 2022
Manuel
Stayed 1 night in Jun 2022
Response from Max on Jun 7, 2022
Grazie per il suo giudizio . Cia auguriamo che il servizio e la qualità della struttura sia stato conforme al prezzo da Lei pagato per la stanza
Glorious position on the beach with a balcony. This hotel is a grand old dame of the flapper period and very clean. The staff were wonderfully helpful and charming. Kids would thrive here. The food was simple and cheap.
Sharron
Stayed 1 night in May 2022
Response from max on Jun 11, 2022
Thank you i ll wait you another time with special offer for you
Dear Christopher,
Thank you for choosing us, we will be very glad to welcome you again in out hotel next time!
Best Regards,
8/10 Good
Verified traveler
Aug 31, 2018
Quiet hotel near the beach and promendade
Hotel Marchionni is very well situated for the beach and walking the promenade. The rooms are well-proportioned with air-conditioning. Great for the summer. There's a lovely reading/lounge room off reception and a really unique, antique lift. I think the hotel is suitable for families, couples, or solo travellers as well. The breakfast is functional and the staff very kind. Overall, we really enjoyed our stay and would recommend Hotel Marchionni for a relaxing holiday.
Lovely hotel with excellent breakfast. Had a nice room with a sea view. So many restaurants to choose from within a few minutes walk. Would definitely stay again.
We were blown away by this Hotel. The Breakfast was wonderful also cooked eggs bacon and sausages. Fresh fruit pastries. too much to mention and all so fresh . The staff all so friendly. Spacious rooms. We'll be back to this hotel again without a doubt! Such a find, you won't be dissapointed!
The hotel is rather old but there is some charm in it. Great for a weekend by the sea, only 3 mins walk from the beach and the sea promenade with lots of restaurants and shops.
The hotel is in a great location with plenty of free parking close by or pay euro 6/day to park in blue spaces ignorant of hotel. We paid an extra euro10/day to upgrade to a bacon with sea view - well worth it. 1 minute walk to beach and promanade. There is also a very good restaurant close by that provides 10% discount based on a card that hotel provides. Good breakfast but service there is not friendly. My wife cannot tolerate caffeine and getting a deca did not seem to be welcome on day 1. Better on day 2. Overall, we enjoyed our stay and would go back.
Lovely, helpful staff; good breakfast; small but well equipped rooms with quaint furnishings
Verified traveler
4/10 Poor
New to Italy, England
Sep 27, 2015
Disliked: Cleanliness, room comfort
Small Terraced Hotel that feels closed in
Look this room was cheap (well I thought so because I thought I paid taxes - when I got the bill they charged me again.) I only booked a single room and it was a BOX room with the ensuite being a built in closet! It had a doorway that anyone over weight would not get through. It was about 4ft square that meant you would hurt yourself squeezing past the sink & toilet roll holder. the window opened about 4 inches with fixed close shutters on. The whole room was claustophobic with dodgy sockets and a broken air con unit. I hated the room. Breakfast was very good and the reception staff were helpful. There is an agreement with a nice beachclub across the road and this is offered at a discount. The lift is open and looks unsafe so its up the stairs with your heavy cases.
New to Italy
8/10 Good
Tuscany lovers, Norwich
Sep 19, 2015
Liked: Cleanliness, staff & service
Very friendly helpful staff, aging hotel.
Viareggio is great base to visit Florence, Lucca, Pisa, etc by train. Old Hotel struggling to meet current expectations & standards. Rooms clean, good choice of fresh food at breakfast. Staff always helpful. Good value for money.
Friendly and helpful staff, great breakfast, and had a really nice room with a sea view from the balcony
Verified traveler
8/10 Good
Horst, Miami, FL
Jun 21, 2013
Liked: Cleanliness, staff & service, room comfort
GREAT LOCATION!!!
Overall the hotel is perfect for a nice vacation beach. Not that much to complain and things you don´t find immediately the staff is very friendly and helps in any way. Staff speaks mulitple languages as well, so no communication problems.
This place needs a good cleaning. The elevator smells like a gym locker, floors lumpy, beds are very used and the blinds don't work. The elevator get stuck upstairs everyday. But it is not without charm.
Verified traveler
6/10 Okay
lee, california
May 13, 2013
Liked: Cleanliness, room comfort
nice area and conviently located
an adequate hotel for a one night stay.No view of ocean as advertised but cold fridge and convient location.The beach area is a refreshing change from the cobble stone streets of Lucca.This hotel has some minor problems but is adquate for the price.
The hotel was well located with ample parking. It was winter and walks on the beach were enjoyable. We liked it so much that we stayed a few more days. Excellent breakfast!
The hotel staff helped us carry our luggage up the front stairs. The staff were very friendly, the room was clean and the breakfast was very good. The hotel is in a very convenient location.
Traveling by car throughout Italy, this was one of our favorite hotels. Excellent location - across the street from the beach. Parking available directly in front of hotel for 6 Euros. Very large, charming room with balcony overlooking ocean. Excellent staff, good breakfast. Would most definitely book here again - delightful!
Verified traveler
10/10 Excellent
Anonymous
Aug 31, 2011
Liked: Cleanliness, staff & service, room comfort
Simple pleasures
Nice hotel as It was expected and charming!
But was so surprised how beautiful peoples are working in this hotel so sincere, attentive, kind and helpful by their nature.
Was really amazing to stay cause of them.
The other stuff was on the high level.
I was very impressed with the view and how close is to the center of the town and main turistic atractions. But they really need to modernize the rooms, bathrooms ...everything. I will probably go back there if no other hotel is available in that town.
oana
8/10 Good
Anonymous
Aug 25, 2009
Liked: Cleanliness, staff & service
Had a lovely stay. friendly staff
Had a lovely stay. friendly staff and great location.
Anonymous
8/10 Good
Tom
Jul 31, 2009
Liked: Cleanliness
Simply not a 3 star hotel,our
Simply not a 3 star hotel,our room as many other rooms views from the window was a four foot square airconditioning shaft, breakfast was very poor and we breakfasted out after the first two mornings,
rooms very clean but no change of bed linen during the duration of the holiday,1/2 star at most.
Struttura del 1920 mai ristrutturata, con ascensore autentico, le porte della stanza in legno e maniglie, il balcone a rischio crollo, i materassi affossato e cuscini,bassissimi La colazione basica senza marmellate né confezioni di cioccolata . La colazione insii
Emanuela
Stayed 2 nights in Feb 2024
Response from zuely on Feb 15, 2024
Gentile signor Emanuela ,La nostra struttura e' stata ristrutturata mantenendo volutamente lo stile originario degli anni '20, molto apprezzato dai clienti abituali, ma possiamo capire che nel suo caso avrebbe preferito un Hotel di nuova generazione, per quanto riguarda i cuscini bassi e il materasso affossato Come mai non ha segnalato la problematica alla reception ,, il nostro personale avrebbe provveduto a fornire un doppio cuscino e a cambiarle il materasso se non di suo gradimento, le nostre colazioni sono sempre provviste di marmellata , per la cioccolata invece in quel giorno avevamo avuto dei problemi con il fornitore e ci scusiamo, L ' ascensore caratteristico viene costantemente mantenuto.
6/10 Okay
IRENE
Dec 25, 2023
IRENE
6/10 Okay
Alessandro
Traveled with family
Nov 5, 2023
Purtroppo non ho potuto raggiungere l'hotel causa maltempo.
Ci è piaciuta la posizione, l'ambiente, il Personale, il Servizio
Sergio
Stayed 1 night in Aug 2023
Response from Angelica on Sep 7, 2023
Grazie per il suo contributo! :)
6/10 Okay
Alessandro
Sep 4, 2023
the hotel in liberty style, quite old but functional.
In the room the pressure of the water was low and the balcony was totally dirty, for the rest everything ok included the breakfast.
Alessandro
Stayed 1 night in Sep 2023
Response from Angelica on Sep 4, 2023
Thank you for your contribute, it is really important for us.
Hotel in posizione strategica, personale gentilissimo, servizi ottimi, camera ampia e pulita completa di tutto il necessario, colazione ottima, che dire, ci tornerò. Massimo
Massimo
Stayed 1 night in Sep 2023
Response from zuely on Sep 4, 2023
Buongiorno, ringraziamo per la sua recensioni e saremo lieti di ospitarla nella nostra struttura ancora.