Front of property

Reviews of Hotel Marchionni

3 out of 5
Hotel Marchionni
Piazza Giacomo Puccini,2, Viareggio, LU

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 301 reviews" "
Rating 8 - Good. 126 out of 301 reviews" "
Rating 6 - Okay. 54 out of 301 reviews" "
Rating 4 - Poor. 34 out of 301 reviews" "
Rating 2 - Terrible. 8 out of 301 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Akram

Traveled with partner
Liked: Cleanliness, staff & service
The location was excellent, above my expectation. Nice city to walk and dine. Staff are very nice. Included breakfast was not bad, (no warm breakfast).
Stayed 1 night in Oct 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a ‘prestige’ room at the front with a balcony. Huge bed, high ceilings, a really lovely room in a really lovely hotel, full of character. Very helpful and pleasant staff, and I had a great breakfast. Basically a matter of metres away from the beach and all Viareggio’s wonderful beachside cafes/bars and restaurants. Would definitely stay at the Marchionni again.
Stayed 2 nights in Sep 2023
Response from Angelica on Sep 4, 2023
Thank you for your review, your opinion is really important for us.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Staff were so lovely. Comfortable bed. Clean. And great location.
Stayed 1 night in Sep 2023
Response from Angelica on Sep 7, 2023
Thank you very much for your contribution, it is precious to us ! :)

6/10 Okay

Erik

Traveled with family
Liked: Cleanliness
Positives: Easy walk to beach and boardwalk. Everything felt classic-like out of a movie! Antique elevator, lovely dining area and entryway (except bedroom- see below.) Found out we had a free 3-course dinner and full continental breakfast included! Free wine but paid for water/ soft drinks. Great food! Very clean room. Negatives: Our room: Felt like we were sleeping in a back alley closet. Little to no decor, minimal light bulbs, really small bathroom, poor TV quality. Hostess spoke little English so was difficult to communicate about meals and beach use. Not sure if we had beach "rights". Limited parking.
Response from Angelica on Aug 29, 2023
Thank you for your contribuition. I've just a pair of question -What do you mean as beach "rights"? Rooms are equipped with all the necessary but if you think that our rooms miss anything, may I ask you to tell me what do you think we should add?Thanks for your attention

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking is 10 euros per day so a one-night stay is 20 euros. Very misleading. There is no place to unload the luggage as the one spot was taken by the hotel car. There is no pool, the "pool" is a fountain from the town.
Stayed 1 night in Jul 2023
Response from max on Aug 7, 2023
the cost for the parking you give to comune di viareggio it not our decision of pricethe swimming pool is on the front in the beach you answer before write wrong things

10/10 Excellent

kim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for quickly addressing our initial concerns! The room we were switched to was above our expectations . The staff went beyond to make sure our stay was comfortable . :)
Stayed 3 nights in Jul 2023
Response from max on Jul 18, 2023
thank you

4/10 Poor

Manuel

Stayed 1 night in Jun 2022
Response from Max on Jun 7, 2022
Grazie per il suo giudizio . Cia auguriamo che il servizio e la qualità della struttura sia stato conforme al prezzo da Lei pagato per la stanza

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious position on the beach with a balcony. This hotel is a grand old dame of the flapper period and very clean. The staff were wonderfully helpful and charming. Kids would thrive here. The food was simple and cheap.
Stayed 1 night in May 2022
Response from max on Jun 11, 2022
Thank you i ll wait you another time with special offer for you

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel with character, good quality of service at a reasonable price.
Stayed 10 nights in May 2019
Response from Francesca on May 22, 2019
thank you for your review.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Last minute decision to come to viareggio and shop ! Hotel is in a great location and the staff is super nice and accommodating ...
Stayed 1 night in Mar 2019

10/10 Excellent

Christopher, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from B on Nov 30, 2018
Dear Christopher, Thank you for choosing us, we will be very glad to welcome you again in out hotel next time! Best Regards,

8/10 Good

Verified traveler

Quiet hotel near the beach and promendade
Hotel Marchionni is very well situated for the beach and walking the promenade. The rooms are well-proportioned with air-conditioning. Great for the summer. There's a lovely reading/lounge room off reception and a really unique, antique lift. I think the hotel is suitable for families, couples, or solo travellers as well. The breakfast is functional and the staff very kind. Overall, we really enjoyed our stay and would recommend Hotel Marchionni for a relaxing holiday.
Stayed 5 nights in Aug 2018

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days on the Tuscan coast
Very enjoyable.Beach is nice although access not easy.Private beaches could be more open to day visitors.Bars along the promenade very welcoming.
Stayed 3 nights in Jul 2018

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel with excellent breakfast. Had a nice room with a sea view. So many restaurants to choose from within a few minutes walk. Would definitely stay again.
Stayed 4 nights in Jun 2018

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Moreno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Simply wonderfuk value for money hotel. The breakfast plentiful and fresh The staff so helpful, rooms spacious and spotless. It cant be faulted.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
We were blown away by this Hotel. The Breakfast was wonderful also cooked eggs bacon and sausages. Fresh fruit pastries. too much to mention and all so fresh . The staff all so friendly. Spacious rooms. We'll be back to this hotel again without a doubt! Such a find, you won't be dissapointed!

8/10 Good

Olga, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old hotel by the sea
The hotel is rather old but there is some charm in it. Great for a weekend by the sea, only 3 mins walk from the beach and the sea promenade with lots of restaurants and shops.

8/10 Good

Not Provided, Taunton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view in Viareggio
The hotel is in a great location with plenty of free parking close by or pay euro 6/day to park in blue spaces ignorant of hotel. We paid an extra euro10/day to upgrade to a bacon with sea view - well worth it. 1 minute walk to beach and promanade. There is also a very good restaurant close by that provides 10% discount based on a card that hotel provides. Good breakfast but service there is not friendly. My wife cannot tolerate caffeine and getting a deca did not seem to be welcome on day 1. Better on day 2. Overall, we enjoyed our stay and would go back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Lovely, helpful staff; good breakfast; small but well equipped rooms with quaint furnishings

4/10 Poor

New to Italy, England

Disliked: Cleanliness, room comfort
Small Terraced Hotel that feels closed in
Look this room was cheap (well I thought so because I thought I paid taxes - when I got the bill they charged me again.) I only booked a single room and it was a BOX room with the ensuite being a built in closet! It had a doorway that anyone over weight would not get through. It was about 4ft square that meant you would hurt yourself squeezing past the sink & toilet roll holder. the window opened about 4 inches with fixed close shutters on. The whole room was claustophobic with dodgy sockets and a broken air con unit. I hated the room. Breakfast was very good and the reception staff were helpful. There is an agreement with a nice beachclub across the road and this is offered at a discount. The lift is open and looks unsafe so its up the stairs with your heavy cases.

8/10 Good

Tuscany lovers, Norwich

Liked: Cleanliness, staff & service
Very friendly helpful staff, aging hotel.
Viareggio is great base to visit Florence, Lucca, Pisa, etc by train. Old Hotel struggling to meet current expectations & standards. Rooms clean, good choice of fresh food at breakfast. Staff always helpful. Good value for money.

8/10 Good

Peter, Llanelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel, close to beach and promenade
A lovely stay in Viarregio, would recommend this hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - nice stay
Friendly and helpful staff, great breakfast, and had a really nice room with a sea view from the balcony

8/10 Good

Horst, Miami, FL

Liked: Cleanliness, staff & service, room comfort
GREAT LOCATION!!!
Overall the hotel is perfect for a nice vacation beach. Not that much to complain and things you don´t find immediately the staff is very friendly and helps in any way. Staff speaks mulitple languages as well, so no communication problems.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
P.U.!
This place needs a good cleaning. The elevator smells like a gym locker, floors lumpy, beds are very used and the blinds don't work. The elevator get stuck upstairs everyday. But it is not without charm.

6/10 Okay

lee, california

Liked: Cleanliness, room comfort
nice area and conviently located
an adequate hotel for a one night stay.No view of ocean as advertised but cold fridge and convient location.The beach area is a refreshing change from the cobble stone streets of Lucca.This hotel has some minor problems but is adquate for the price.

10/10 Excellent

BabboRiss, New Hampshire, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed extra days
The hotel was well located with ample parking. It was winter and walks on the beach were enjoyable. We liked it so much that we stayed a few more days. Excellent breakfast!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
The hotel staff helped us carry our luggage up the front stairs. The staff were very friendly, the room was clean and the breakfast was very good. The hotel is in a very convenient location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay
Staff particularly the reception staff were incredible, and couldn't do enough to help us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of charm
Traveling by car throughout Italy, this was one of our favorite hotels. Excellent location - across the street from the beach. Parking available directly in front of hotel for 6 Euros. Very large, charming room with balcony overlooking ocean. Excellent staff, good breakfast. Would most definitely book here again - delightful!

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Simple pleasures
Nice hotel as It was expected and charming! But was so surprised how beautiful peoples are working in this hotel so sincere, attentive, kind and helpful by their nature. Was really amazing to stay cause of them. The other stuff was on the high level.

6/10 Okay

oana, Cannes, France

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Amazing view
I was very impressed with the view and how close is to the center of the town and main turistic atractions. But they really need to modernize the rooms, bathrooms ...everything. I will probably go back there if no other hotel is available in that town.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Had a lovely stay. friendly staff
Had a lovely stay. friendly staff and great location.

8/10 Good

Tom

Liked: Cleanliness
Simply not a 3 star hotel,our
Simply not a 3 star hotel,our room as many other rooms views from the window was a four foot square airconditioning shaft, breakfast was very poor and we breakfasted out after the first two mornings, rooms very clean but no change of bed linen during the duration of the holiday,1/2 star at most.

4/10 Poor

Emanuela

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura del 1920 mai ristrutturata, con ascensore autentico, le porte della stanza in legno e maniglie, il balcone a rischio crollo, i materassi affossato e cuscini,bassissimi La colazione basica senza marmellate né confezioni di cioccolata . La colazione insii
Stayed 2 nights in Feb 2024
Response from zuely on Feb 15, 2024
Gentile signor Emanuela ,La nostra struttura e' stata ristrutturata mantenendo volutamente lo stile originario degli anni '20, molto apprezzato dai clienti abituali, ma possiamo capire che nel suo caso avrebbe preferito un Hotel di nuova generazione, per quanto riguarda i cuscini bassi e il materasso affossato Come mai non ha segnalato la problematica alla reception ,, il nostro personale avrebbe provveduto a fornire un doppio cuscino e a cambiarle il materasso se non di suo gradimento, le nostre colazioni sono sempre provviste di marmellata , per la cioccolata invece in quel giorno avevamo avuto dei problemi con il fornitore e ci scusiamo, L ' ascensore caratteristico viene costantemente mantenuto.

6/10 Okay

IRENE

6/10 Okay

Alessandro

Traveled with family
Purtroppo non ho potuto raggiungere l'hotel causa maltempo.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeremy

Stayed 4 nights in Oct 2023

10/10 Excellent

giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo
Stayed 1 night in Oct 2023

8/10 Good

Johanna

Liked: Staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci è piaciuta la posizione, l'ambiente, il Personale, il Servizio
Stayed 1 night in Aug 2023
Response from Angelica on Sep 7, 2023
Grazie per il suo contributo! :)

6/10 Okay

Alessandro

the hotel in liberty style, quite old but functional. In the room the pressure of the water was low and the balcony was totally dirty, for the rest everything ok included the breakfast.
Stayed 1 night in Sep 2023
Response from Angelica on Sep 4, 2023
Thank you for your contribute, it is really important for us.

10/10 Excellent

Massimo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in posizione strategica, personale gentilissimo, servizi ottimi, camera ampia e pulita completa di tutto il necessario, colazione ottima, che dire, ci tornerò. Massimo
Stayed 1 night in Sep 2023
Response from zuely on Sep 4, 2023
Buongiorno, ringraziamo per la sua recensioni e saremo lieti di ospitarla nella nostra struttura ancora.