Ratings based on 303 Verified Reviews

4.1 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good Hotel near the Beach

Posted Apr 18, 2017
Pros: I liked it all
Cons: We had no problems with any of it
Location: Good for the beach and the station is about a 25 minute walk away from which you can easily get to Pisa, Lucca and Florence.
Friendly staff, decent breakfast, nice room near the beach. All good
Comment from Hotel Management
Apr 21, 2017 by pp, Hotel Management
Dear Mr Richard, thank you for your nice review! Hope to see you again in Viareggio
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel, very friendly staff

Posted Apr 15, 2017
Pros: The quality of the hotel for the price, the friendliness and helpfulness of the staff.
Cons: Nothing comes to mind
Location: The hotel is 20 minutes walk from the station, located close to the beach
This is the third time I have stayed at this hotel, and the room and food quality, friendliness of staff has always been excellent. The hotel is 20 minutes walk from the station located on the road adjacent to the beach. This time I was located on the fourth floor in what could be described as a self catering room, with cooker and fridge. The room was slightly on the small size but more than adequate for me. The shower was compact but worked well. The room was immaculately clean. The breakfast is a feast to be seen and enjoyed. What more can I say, other than I thoroughly enjoyed my stay again.
Comment from Hotel Management
Apr 21, 2017 by pp, Hotel Management
Dear Mr John, thank you very much for your nice revie...we really hope to see you again for your fourth time.... Kind regards
4 out of 5
by A verified traveler

Viareggio hotel

Posted Dec 18, 2016 on Hotels
Good hotel in good location, freidly and helpful staff.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you very much for your kind review. Hope to see you again in Viareggio at Esplanade. Kind regards
4 out of 5
by A verified traveler

Pillows were awful, we didn't sleep well at all.

Posted Oct 27, 2016 on Hotels
Wonderful area, close to Pisa. Because we stayed there in October, low season, lots of restaurants were closed. The breakfast was very limited but adequate if you stay for only a few days, after one week we had enough of it. The best part of our stay was cycling on the front beach, a long nice and flat cycling path and also through the big parks and forests behinf the hotel and after the port.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear guest, thanks for your review. We didn't know about the pillows? They are hard or soft? Just contact the reception desk for any "request" We really hope you will comeback and try our new breakfast with our new staf in the restaurant. We are sure you will like it! Kind regards
5 out of 5
by A verified traveler

Top notch.

Posted Oct 26, 2016 on Hotels
Two nights to chill out at the end of a trip.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for your kind review! Hope you will comebak to try our new breakfast! Kind regards
4 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
I hired a mobility scooter for my stay and staff were very helpful with storage etc. All the staff were polite and very helpful throughout my stay.
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thank you Sir. It was a pleasure.. Hope to see you again in Viareggio...
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Thank you for your comments... Hope to see you again in Viareggio
5 out of 5
Recommended
for Everyone
by A verified traveler from london, england

The hotel was very close to the promenade and sea.

Posted Oct 10, 2016
Pros: Excellent location. Close to the sea. Great for hiring g bicycle.
Cons: Would have been nice with terrace in the sun to be able to sit outside for a drink.
Location: Right on the promenade and close to bars for spot of people watching
Comment from Hotel Management
Nov 20, 2016 by pp, Hotel Management
Thank you Mrs Maggie for your review. We really hope to see you again in Viareggio
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Oct 8, 2016
Chose this hotel after reading reviews and was near enough as described. Arrived for 4 nights in this quiet side of Vereggio in October after addending a Wedding in Sienna . Hotel kindly upgraded us to room for 3 as Superia double not big enough for cot . Room satisfied our needs was modern , clean with tiny balcony. Staff very nice especially Pasquelle who made my stay comfortable. Good location for Pisa by train only 20 mins even Florance 1hr 50mins day trip was manageable for 2 just under 20 euros , Taxis very expensive in Italy ! All in all Esplanade Hotel pleasant to stay and great value , would consider returning if ever I was in this beautiful part of Italy again.
Comment from Hotel Management
Oct 9, 2016 by P.P., Hotel Management
Dear Mr Alex, we would like to thank you for your kind word and we are really happy you enjoyed your stay at the Esplanade and in Viareggio. We really hope to see you again here! Kind regards
5 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Close to the beach, great restaurants, close to Pisa. Had an awesome time, look forward to going there again.
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Thanks for you kind review, we really hope to see you in Viareggio again!