Promised features did not exist
Posted Oct 22, 2012 on Hotels
Thoroughly disappointed and checked out two days early. Hotels.com advertised numerous features that are non existent. There are no balconies in this hotel, no sofa-bed in room, no complimentary bottled water, no bathrobes, satellite television service only with Italian language channels, no wired internet in room, wi-fi only in lobby not room, no separate dining area in room. Small twin room (too small even for an armchair let alone a sofa bed). The room was clean and the beds comfortable, but no other redeeming features.