Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Sandra from Sutton

Sleepy regina

Posted Mar 14, 2016 on Hotels
There was an over site about our booking but it was quickly resolved. The manager was attentive and the room comfortable.The outside of property is tired and does not give a good impression.The web site advertises this hotel as a spa hotel.These facilities were not available and that was the main reason for booking.
4 out of 5
by Tommi from Stockholm

Bästa val i Bagni di Lucca (Villa)

Posted Sep 23, 2015 on Hotels
Bästa val pga centralt läge och närhet till vänner. Begränsat frukostbord.
3 out of 5
by A verified traveler from Canada

Overall Review

Posted Sep 15, 2015
Pros: The staff was very polite and friendly.
Cons: 24 hour presence of staff at reception. Updating their towels and mats in the washroom to a better quality.
Location: Very small town that gives visitors access to numerous mountain hamlets and excellent local restaurants. Food is exceptional.
The staff disappears at 8:00 p.m. every day and if assistance is needed, there is no one to be found in the hotel. If you are out for the evening and return after 8:00 p.m. you will be given a code to enter the hotel as no one will be there until morning. The Wi Fi seldom ever works. On occasion, we did not have kleenex and hand soap as it was forgotten by the cleaning staff. The shower mat was never changed and had a dingy look to it. The rooms are large and the staff is very polite and welcoming when they are there. The breakfast they offer is made up of a lot of cakes and sweets along with cheese and only one variety of coldcut. It does not change on a daily basis. The elevator is so tiny, only one person can fit in it with luggage at a time.
4 out of 5
by A verified traveler from UK

Small Friendly Hotel

Posted Jul 13, 2015
The two girls that seemed to do absolutely everything are absolutely fantastic. They are warm and friendly and extremely kind & helpful. Great swimming pool which was cleaned daily.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2015 on Hotels
4 out of 5
by A verified traveler from ancona

Ottima la posizione.facilmente raggiungibile.

Posted Apr 21, 2015
Pros: la tranquillità e la riservatezza.
Cons: Penso che nel periodo estivo avranno più cura del giardino.
Location: Posizione centrale nel paese e ideale punto di partenza anche per ottime passeggiate.
Buon punto di partenza per visitare i punti più interessanti dell'alta versiglia. L'obbiettivo che avevamo stabilito era visitare l'Antro del Corchia ed il ponte sospeso.Il primo è stato raggiunto felicemente ,il secondo purtroppo solo parzialmente perchè il transito sul ponte è attualmente vietato per restauri futuri.
4 out of 5
by Jacopo from Città di Castello

Ottimo hotel

Posted Nov 18, 2014 on Hotels
Ottimo.
3 out of 5
by Tiziano from Modena

Peccato per il freddo

Posted Oct 29, 2014 on Hotels
Tutto di buon livello per la categoria dell'hotel, colazione ottima e completa. Peccato per il mancato funzionamento del riscaldamento nella ns stanza che ha reso la notte molto disagevole. Il rientro di notte, in assenza di personale alla reception, non ha consentito alcuna interlocuzione per risolvere l'inconveniente.
4 out of 5
by Paolo from modena

una conferma

Posted Oct 28, 2014 on Hotels
ottimo rapporto qualità prezzo, camere comode, bagno grande e pulito, zona tranquilla ma non lontana dal centro, colazione buona, con varietà di cose sia dolci sia salate. Consigliato
4 out of 5
by A verified traveler from England

lovely stay in the town

Posted Sep 28, 2014
Pros: We liked the swimming pool and sun terrace by the river, the character of the building and the location. Lots of good cafes and shops nearby.
Cons: Some noise from the road in the morning in our room which was on the front of the hotel. The back door has a real knack to opening if late back
The hotel is a traditional local building with large rooms and lots of character. The room was clean and comfortable, the staff really friendly and helpful and the breakfasts generous and varied.