Seasonal outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of UNAHOTELS Forte dei Marmi

4 out of 5
UNAHOTELS Forte dei Marmi
Via G.B. Vico, 142, Forte dei Marmi, LU

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 64 reviews" "
Rating 8 - Good. 29 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We loved this hotel!
Stayed 1 night in Oct 2023
Response from Danilo D'Angelo GM on Oct 15, 2023
Dear Guest,thank you for sharing your experience.Best Regards

8/10 Good

Kara

Stayed 1 night in Sep 2023
Response from Danilo D'Angelo - GM on Oct 7, 2023
Dear Guest,thank you for sharing your experience.Best Regards

10/10 Excellent

Keris

Traveled with family
Liked: Amenities
Very spacious very friendly good parking facilities great breakfast. Shame it was just one night
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo - GM on Oct 7, 2023
Dear Guest,thank you for sharing your experience!Best Regards

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient spot off the highway to use for a night stay after a long drive. Matteo made a great cappuccino.
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo GM on Sep 24, 2023
Dear Guest,thank you for sharing your experience.We hope to see you again soon.Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay! I had no expectations when booking this place. We simply needed somewhere to sleep on our road trip. However, it was a pleasant surprise, so much so that we booked another night! Staff is lovely! They had the BEST breakfast I’ve seen in a long time. Even better than many 5 star hotels. The pool is beautiful with even a lifeguard who kindly provided swimming accessories for my toddler. The bar outdoors is lovely and all staff members where truly kind and wonderful. The hotel itself from the outside is a bit run down but the rooms are clean and comfortable. The amenities are exceptional. Would most definitely come back! Easy access to the highway and not too far from the beach. Ample parking. Great hotel!
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo GM on Sep 19, 2023
Dear Guest,thank you for your wonderful review.We hope to see you again soonBest Regards

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Danilo D'Angelo GM on Sep 5, 2023
Dear Guest,thank you for sharing your experience.Best Regards

2/10 Terrible

Frank

Business traveler
Disliked: Amenities
Air conditioner didn’t work
Stayed 3 nights in Aug 2023
Response from Danilo D'Angelo G.M. on Aug 24, 2023
Dear GuestWe are very sorry for the comment. We read each review to find out what we have to improve.We have informed the maintenance department and already repair the A/C that it seems worked well upon your arrival but in these case was not enough.We remain at your disposal for any other information you would give us.Best regards

10/10 Excellent

Christine

Stayed 3 nights in Jul 2023
Response from Danilo D'Angelo GM on Aug 18, 2023
Dear Guest,thank you for your feedback and your wonderful review.Best Regards

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities
2 day stay in Forte dei Marmi
Short stay in Forte dei Marmi. Hotel is far from the beach and center. It is close to motorway which is noisy. Breakdast was poor. Swimming pool old - need renovation. The renovated areas are to be boho style but with artificial plants it looks funny. Big parking is an advantage. Mirrors on the left and ahead (divides bosy for 2 parts) of bed is not good fend shui.
Stayed 1 night in Jul 2023
Response from Danilo D'Angelo GM on Jul 10, 2023
Dear Guest,Thank you for your time spent to write a comment about your stay.We analyze each review of our guests in order to identify the criticism on which we focus our attention to find solution for a better services.We are sorry to read your considerations about the property and breakfast.We are 2 km far from the beach that you can reach by bike available free of charge in the hotel.I remain at your disposal for any other suggestion you should have.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Danilo D'Angelo Direttore on Jun 19, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio.Ci auguriamo di rivederla presto.Cordiali saluti

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star Experience!
This is a 10 Plus Hotel! Everything about this Experience is Outstanding! Not ONE Amenity has been overlooked!
Stayed 1 night in May 2023
Response from Danilo D'Angelo GM on May 11, 2023
Dear Guest,thank you for your wonderful review.We hope to see you again soon.Best Regards

10/10 Excellent

Shimon

Stayed 5 nights in Apr 2023
Response from Danilo D'Angelo on Apr 13, 2023
Dear Guesttheank you very much for the time spent to vote your experience in our Hotel.Looking forward to welcome you again we remain best regardsDanilo D'Angelo - GM

2/10 Terrible

sharon, ocala

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is far from everything. No taxi's will pick you up. Schedule your airport shuttles on Expedia. The front desk is very rude.. They don't help you with anything. The air-conditioning wasn't working in the hotel or room for the whole week. Limited menu all week, no gym. This needs to be looked into. Sharon Jank 7/27/2022
Stayed 6 nights in Jul 2022
Response from GM on Aug 12, 2022
Dear Guest thank you for the time spent for us writing a review. We analyze each comment in order to find the activities to implement for make a better services. We do apologize for the air conditioning that didn't work well. we have definitivly solve the problem and now it works well. We are very sorry for the bad impression about the front desk staff. we work hard to train our staff. The staff is ever considered by our guest professional and guest oriented. In that case something went wrong and we apologize. We will work on it soon. We hope that you will give us onother opportunity to dimonstrate our profesionalis and change your first bad impression. I remain at your disposal if you wish to give us other suggestions. Best regards. Danilo D'Angelo General Manager

8/10 Good

Assaf

Traveled with family
Liked: Cleanliness, staff & service, room comfort
فندق جيد مع نقص بعض الخدمات ولكن بالعموم جيد
Stayed 2 nights in Aug 2022
Response from Danilo D'Angelo - GM on Aug 11, 2022
Dear Assaf, Thank you for the good review! Best regards,

2/10 Terrible

Aly

Stayed 3 nights in Jul 2022
Response from Direttore on Aug 6, 2022
Dear Guest we are very sorry to recive your so negative vote. We will be very greatiful if you can give us more details about your dissatisfaction. Your suggestions will help us to find out activities to improve our services and Hotel. Looking forward to hearing from you we remain our best regards

8/10 Good

Mark

Stayed 3 nights in Jun 2022
Response from Danilo D'angelo - GM on Jul 4, 2022
Dear Mark, Thank you for sharing your feedback! Best regards

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice clean ,staff very nice and friendly.
Stayed 1 night in Jun 2022
Response from Danilo D'angelo - GM on Jun 29, 2022
Dear Catalina, Thank you for your nice review, We wish to welcome you again! Best regards

8/10 Good

oussama

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For marble business its very near and parking available
Stayed 1 night in Jun 2022
Response from Danilo D'angelo - GM on Jun 29, 2022
Dear Oussama, Thank you for sharing your feedback with us! Regards

6/10 Okay

Derek

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2022
Response from Danilo D'angelo - GM on Jun 29, 2022
Dear Derek, Thank you for sharing your feedback with us. Regards

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La estadía fue excelente,, muy buenas instalaciones y confortable
Stayed 2 nights in Jun 2022
Response from Danilo D'Angelo - GM on Jun 24, 2022
Dear Ronald, Thank you for sharing your experience with us. We are happy that you had great time with us! Best regards,

10/10 Excellent

Raphael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est la 2ème fois que je viens dans cet hôtel, très pratique depuis l’autoroute et à 5-10min en voiture du centre ville, chambre propre et moderne, petit dej très bien
Stayed 1 night in Apr 2024
Response from Roberta Battistuzzi on Apr 14, 2024
Gentil Raphael,nous sommes très heureux que vous ayez apprécié l'hôtel, l'emplacement et nos services. Nous avons hâte de vous compter à nouveau parmi nos invités.à bientôtRoberta BattistuzziDirecteur

8/10 Good

Chantal

Stayed 4 nights in Oct 2023

8/10 Good

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tutto ok
viaggio di lavoro, struttura tranquilla, disponibilità parcheggio, staff gentile. A colazione il cappuccino/caffè veniva erogato da un distributore automatico; forse per un 4s non è il massimo.
Stayed 1 night in Oct 2023
Response from Danilo D'Angelo Direttore on Oct 15, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.La informiamo che a colazione su richiesta è disponibile anche il servizio espresso di bevande calde.Ci auguriamo di rivederla prestoCordiali saluti

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell litt i utkanten av byen. Låne sykler gratis. De nyoppussede rommene er bra. De andre ikke. Store gode senger.
Stayed 5 nights in Oct 2023
Response from Danilo D'Angelo GM on Oct 12, 2023
Dear Guest,thank you for sharing your experience.We hope to see you again soonBest regards

4/10 Poor

Giorgio

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Non sono solito scrivere recensioni e quanto meno se sono negative ma è corretto che struttura e management sappiano per poter migliorare. sul personale niente da eccepire , cordiali, professionali e gentili ! fantastico! ma la struttura ha dei lati fatiscenti , perdonatemi il termine. Moquette nei corridoi primo piano davvero orribilmente sporca, Radiatori nel bagno pieni di ruggine ,e poi non ho parole a vedere ancora le tendine in plastica nelle docce ! sono anche poco igieniche. Un suggerimento che vi invito ad ascoltare con attenzione : regolate la temperatura dell'acqua sanitaria perchè ci si può scottare e credo esistano anche norme in merito. è pericolosa e se qualcuno iinavvertitamente si dovesse scottare sarebbe un problema .... coraggio si può migliorare tutto
Stayed 1 night in Oct 2023
Response from Danilo D'Angelo - General Manager on Oct 10, 2023
Gentile cliente,siamo molto rammaricati per non aver soddisfatto le vostre aspettative e la ringraziamo per aver sottolineato la professionalità dello staff elemento imprescindibile per garantire accoglienza di qualità. La nostra azienda è molto attenta ai commenti degli ospiti per identificare le azioni e gli investimenti da pianificare in fase di budget.Leggiamo la sua recensione per la seconda volta su un sito diverso e ci preme ribadire, ringraziandola per l'incoraggiamento, che le l'igiene degli ambienti è garantito e riconosciuto fortunatamente anche dai nostri ospiti.Abbiamo iniziato nel 2022 una importante attività di restyling che ha visto coinvolte tutte le camere superior e gli ambienti comuni esterni ed interni. Il nuovo concept è piaciuto molto ai nostri ospiti e sarà replicato nelle camere classic per completare il restyling, il prossimo inverno in occasione della chiusura invernale.sarà tolta la moquette e cambiati tutti gli arrediCi auguriamo che vogliate tornare per rendervi conto dei lavori ultimati.Cordiali saluti

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023
Response from Danilo D'Angelo GM on Oct 15, 2023
Dear Guest,thank you for sharing your experience.

4/10 Poor

Federico Camillo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo Direttore on Oct 3, 2023
Gentile OspiteCi dispiace molto ricevere il suo voto negativo e ci scusiamo per non aver soddisfatto le vostre aspettative.Le saremmo molto grati se volesse contattarci per dare maggiori dettagli su ciò che l’hanno indotto a giudicarci negativamente.I suoi spunti saranno per noi preziosi per migliorare.Nella speranza di sentirla salutiamo cordialmente

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo - GM on Oct 7, 2023
Dear Guest,thank you for your wonderful reviewRegards

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War entspannend.
Stayed 4 nights in Sep 2023
Response from Danilo D'Angelo - GM on Sep 19, 2023
Dear Guest,thank you for your review.Best Regards

2/10 Terrible

roberto

Disliked: Staff & service, amenities, property conditions & facilities
Terribile
Stayed 1 night in Sep 2023
Response from Danilo D'Angelo - General Manager on Oct 10, 2023
Gentile Ospiteci dispiace ricevere il suo voto negativo e siamo rammaricati per non aver soddisfatto le vostre aspettative.Le saremo molto grati se volesse darci maggiori dettagli relativamente alle ragioni così potremmo attivare quanto necessario per migliorare le criticità.Augurandoci di sentirla salutiamo cordialmente

10/10 Excellent

Alessandro

Stayed 1 night in Sep 2023
Response from Danilo D'Angelo Direttore on Sep 12, 2023
Gentile Ospite,la ringraziamo per il suo giudizio.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Danilo D'Angelo - General Manager on Sep 9, 2023
Dear Guestthank yoy for your feed backbest regards

10/10 Excellent

Ilenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Danilo D'Angelo - General Manager on Sep 9, 2023
Gentile Ospitela ringraziamo per il tempo dedicatoci a giudicare positivamente la sua esperienza.Ci auguriamo di ospitarvi ancoracordialmenteDanilo D'Angelo

10/10 Excellent

Jean-Luc

Stayed 1 night in Aug 2023
Response from Danilo D'Angelo GM on Aug 29, 2023
Dear Guest,thank you for sharing your experience and your wonderful review.We hope to see you again soon.Best Regards

8/10 Good

tripodi

Liked: Cleanliness, staff & service
OK
Stayed 2 nights in Jul 2023
Response from Danilo D'Angelo Direttore on Aug 3, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

6/10 Okay

luca

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Struttura vecchiotta, che verrà prossimamente ristrutturata, con personale professionale che fa il possibile. Per quanto riguarda i “vantaggi” Expedia, ricevuti i 10 Euro……upgrade proposto solo la seconda sera su due, rifiutato e ricevuto in cambio due buoni drink non utilizzati…..in compenso mi ha fatto pagare il minibar…..va bene così….😁😁😁
Stayed 2 nights in Jul 2023
Response from UNAHOTELS FORTE DEI MARMI on Aug 4, 2023
Gentile OspiteLa ringraziamo per averci dedicato parte del suo tempo scrivendo una recensione che ci aiuta ad identificare le criticità su cui lavorare per migliorare il nostro servizio.Ci dispiace non essere riusciti pienamente a soddisfare le vostre aspettative e ci scusiamo per la non ottima gestione relativamente ai vantaggi Expedia.Ci auguriamo che torniate a trovarci e con l’occasione salutiamo cordialmente.Danilo D’AngeloDirettore

4/10 Poor

Alexander

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mittelklasse
Stayed 4 nights in Jul 2023
Response from UNAHOTELS FORTE DEI MARMI on Aug 1, 2023
Dear GuestWe are vey sorry for your negative vote.We will be very grateful if you wish to contact us in order to give more information about your stay. You will help us to find the criticism on which we need to work.Best regards

8/10 Good

tripodi

Liked: Cleanliness, staff & service
Up to the standard for such hotelerie
Stayed 1 night in Jul 2023
Response from Danilo D'Angelo Direttore on Jul 29, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

6/10 Okay

christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming but terrrible and worn down
Been here many times and have great affection for the place - but its starting to been too worn down. Everyone tries - but service is clown school. From waiters running in circles forgetting everything to cleaners not cleaning.
Stayed 7 nights in Jul 2023
Response from UNAHOTELS FORTE DEI MARMI on Aug 1, 2023
Dear GuestWe are very sorry for your comment and we wish to apologize for didn’t satisfy your expectation.We work hard for make a good service but probably something didn’t work well. We will analyze your comment in order to implement each necessary for making a better service.We hope to welcome you again for demonstrating our grow in quality.Kind Regards

8/10 Good

Mirko

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Danilo D'Angelo Direttore on Jun 28, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

10/10 Excellent

Alessandro

Stayed 2 nights in Jun 2023
Response from Danilo D'Angelo Direttore on Jun 28, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon hotel all'uscita dell'autostrada, comodo ma non vicinissimo al centro e alla spiaggia. Personale gentile e disponibile, colazione migliorabile ma valida.
Stayed 1 night in Jun 2023
Response from Danilo D'Angelo - Direttore on Jun 28, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio, in particolare per aver apprezzato gentilezza e disponibilità dello staff.Ci auguriamo di rivederla prestoCordiali saluti

8/10 Good

Christophe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price wise i can really recommend this hotel. The bar is nicely refurbished and rooms are very clean
Stayed 5 nights in May 2023
Response from Danilo D'Angelo GM on Jun 5, 2023
Dear Guest,thank you for sharing your experience and your review.We hope to see you again soon.Best Regards

8/10 Good

SARKIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Danilo D'Angelo GM on May 24, 2023
Dear Guest,thank you for sharing your experience!We hope to see you again soonBest Regards

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel Personnel au top
Stayed 2 nights in Apr 2023
Response from Danilo D'Angelo GM on May 11, 2023
Dear Guest,thank you for your wonderful review!We hope to see you again soon.Best Regards

8/10 Good

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la piaggia!
Très bon hôtel, dommage qu'il soit près de la route principale et la piscine fermé début mai. Proche de la plage et de cette charmante station balnéaire.
Stayed 3 nights in May 2023
Response from Danilo D'Angelo GM on May 11, 2023
Dear Guest,thank you for your wonderful review!We hope to see you again soon.Best Regards

8/10 Good

Alessandro

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Danilo D'Angelo Direttore on May 24, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza e per il suo giudizio.Cordiali saluti

10/10 Excellent

susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera mansardata ristrutturata recentemente, pulita e confortevole. Buona colazione , personale gentile e competente. Comodo parcheggio. Centro non lontano, raggiungibile in macchina in pochi minuti.
Stayed 1 night in Apr 2023
Response from Danilo D'Angelo Direttore on Apr 24, 2023
Gentile Ospite,la ringraziamo per la sua bellissima recensione, in particolare per aver apprezzato la professionalità del nostro personale e il recente rinnovamento delle camere e delle aree comuni.Ci auguriamo di rivederla presto!Cordiali saluti

10/10 Excellent

Davide, Bergamo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Danilo D'Angelo Direttore on May 6, 2023
Gentile Ospite,la ringraziamo per aver condiviso la sua esperienza.Ci auguriamo di rivederla presto.Cordiali saluti

8/10 Good

Danila

Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2022