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Reviews of Villa La Principessa

4 out of 5
Villa La Principessa
Via Nuova Per Pisa 1616/G, Lucca, LU

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 184 reviews" "
Rating 8 - Good. 63 out of 184 reviews" "
Rating 6 - Okay. 8 out of 184 reviews" "
Rating 4 - Poor. 4 out of 184 reviews" "
Rating 2 - Terrible. 2 out of 184 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Villa
I can not tell you how amazing this hotel is. 12th century villa. Stunning. Grounds are gorgeous. Location is perfect. Close to both Lucca and Pisa and Florence. Free breakfest was great. Rooms comfortable. Bathroom newly renovated. 10-10
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in May 2023

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in peaceful surroundings with fantastic service
Stayed 2 nights in May 2023

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Tuscany
We spent 3 lovely days in Villa La Principessa. Location and old style hotel atmosphere was perfect! Very roomy hotel rooms, quiet sleeping on super matresses. Only bathroom was very tired and it calls for renovation.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful and clean property. Breakfast was amazing. Was surprised it was a good ways from the walled city but the property was beautiful.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant and peaceful hotel a few kms outside of Lucca in tastefully renovated building with beautiful grounds. Courteous friendly staff, excellent breakfasts and large outdoor swimming pool.
Stayed 4 nights in Aug 2019
Response from Reservation dpt. on Aug 25, 2019
Dear guest, we appreciate your feedback and we are pleased to hear that you enjoyed your stay at our hotel . We hope we can host you again at our hotel in the future . Kind regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Returned here after staying last year. Different room this year. Could hear the adjoining rooms quite clearly. Need some sound proofing. Pool area also needs updating as the wooden panel flooring has seen better days. Overall a good experience and would recommend.
Stayed 3 nights in Aug 2019
Response from silvia on Aug 11, 2019
Dear Guest, we thank you very much for your feedback. The wooden panel flooring will be changed next year. we hope to see you again. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay as usual. Friendly staff happy to help us with our young baby.
Stayed 1 night in Jul 2019
Response from Silvia on Jul 31, 2019
Dear Guest, we love families with children and of course we understand your need with a small baby. We are pleased that you have appreciated our help and we hope to welcome you again in a near futureso we can see you baby growing up Kind regards reception desk

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Silvia on Jul 16, 2019
Dear Guest, thank you for you feedback. we are pleased to hear that you have enjoyed your stay at the villa and remain at your disposal for any information you may require in the future. Kind regards

8/10 Good

Wai Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Silvia on Jul 16, 2019
Dear Wai Chung, thank you for your good feedback. We hope to host you again and remain at your disposal for any further information you may require in the future. Kind regards

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from silvia on Aug 7, 2019
Dear Madam, thank you for your feedback. we hope to see you again at the villa and remain at your disposal for any information you may require. kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Friendly staff. Big room but bathroom tiny with very tight shower. Short drive to Lucca.
Stayed 2 nights in Jun 2019
Response from silvia on Aug 7, 2019
Dear Guest, thank you for your feedback. We always appreciate to hear that our guests enjoyed their stay. you are right: we have big rooms with tiny bathrooms and small rooms with big bathrooms. Beeing an old villa we are not allowed to touch the preexisting space. If you come back to visit us we can show you how different are our rooms. Kind regards

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
A tired princess
Few amenities (no bathrobes, little soap, poor wifi). Could be cleaner BUT great bathroom fixtures, excellent location, quiet, peaceful surroundings. Modest price
Stayed 1 night in Jun 2019
Response from silvia on Aug 7, 2019
Dear Guest, thank you for your feedback. Beeing a family hotel everything is offered according to our taste and we are sorry if yiu have considered it poor. We have appreciate your suggestion and it will be used to improove our service. Kind regards

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel of a Villa near Lucca
We stayed at Villa La Principesa for the first night of a 27-day-holiday in Europe. Arriving exhausted late in the evening in a rental car from Rome, we were warmly welcomed to the villa. While we were still in the car on the gravel drive, a female receptionist stepped out through the door frame and beckoned us indoors. Next, an amiable bellman took our bags to our lovely room on the top floor, where we slept peacefully on beautiful linens in a comfortable bed, with the window flung open to the night air and the sights and sounds of Tuscany. Our room and bathroom were spotless. The next morning we enjoyed a lavish buffet breakfast, served in an elegant dining room, waited on by several gentlemen. The food was so tasty; the variety, delightful. The villa is huge, and old, yet well maintained, with a marvellous history, as explained to us by a male front desk attendant. You will need plenty of time to meander through the massive rooms of this mansion, taking photos of all the salons, each with high coffered beamed ceilings, antique furniture, enormous fireplaces, and interesting artwork. Likewise, you can almost get lost while exploring and photographing the incredible gardens that surround the villa. If you enjoy history and appreciate the stately mansions of the past, while feeling pampered as the lord and lady of the villa, don't miss staying here. Lucca, a fantastic walled town, is just a short drive away.
Stayed 1 night in Oct 2018

10/10 Excellent

Kaleb, Lehi, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel just outside of Lucca. Amazing breakfast. Amazing historical villa with beautiful grounds. Perfect quiet and quaint spot.
Stayed 1 night in Oct 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the "old worldly" charm of the building and the décor to the lemon trees and rose bushes in the gardens, we couldn't believe our luck at having chosen this hotel. The bedrooms are spacious and relaxing with high ceilings and large windows overlooking the Tuscan scenery. The downstairs lounge areas are furnished with inviting antique furniture which has a "lived in" feel making it all the more cosy. The staff were very charming and always available to give advice on local excursions or restaurants in Lucca centre. We would love to be back there now.
Stayed 7 nights in Oct 2018

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in an historic villa. Service was great, breakfast was good. Dinner was okay.
Stayed 3 nights in Oct 2018
Response from silvia on Oct 23, 2018
Dear Mr Murray, we are pleased to hear that you enjoyed your stay at the villa. if you decide to come to Lucca again, we will delighted to accomadate you but if you decide for another solution pop here to say goodbyr. We hope to see you again. Reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old hotel hard to get to - but worth it !! This is the part of these reviews I don't like !
Stayed 3 nights in Oct 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very agreable 5-night stay at the renovated hotel which is perfectly located to explore Toscana (Lucca, Florence, Pisa etc.). Service is excellent, the rooms comfortable and the bathrooms top of the line.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome find
This hotel was fantastic. It is a little away from the city center so it is a little quieter than the bustle of the tourist area. Still very walkable. The staff are incredibly friendly and helpful. Breakfast was included and delicious. Many choices.
Stayed 1 night in Sep 2018
Response from silvia on Oct 23, 2018
Dear Guest, thank you for your reviews. we really appreciate it. We hope to see you againand we wish you all the best. Kind regards Reception

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
This hotel is old and quirky. The rooms are incredibly unique, large and comfortable! The front desk staff are also incredibly helpful and kind! The location is incredibly close to the Lucca Town Center as well as Pisa. But keep in mind that it’s best if you have access to your own vehicle to get to either of these places. There is a ton of parking available as well, so parking will not be an issue if you’ve rented a car. My only tip is to skip the hotel restaurant, as there are better way better options available in town (Lucca and Pisa)
Stayed 2 nights in Sep 2018
Response from silvia on Oct 23, 2018
Dear Madam, thak you for your review and we are pleased to hear that you enjoyed your stay at our villa. We hope to welcome you again at our hotel probably inviting you to dine at our restaurat with a new menu and a better choice. Kind regards Reception

10/10 Excellent

Ed, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful traditional style country house hotel
The hotel is a stunning traditional building, with quirky rooms and a real individual feel. The rooms are all unique and ours was very comfortable and clean for our five night stay. The pool was gorgeous, and the poolside bar and staff were always attentive. We didn't eat at the restaurant so can't review that. Our one tip would be that a car is essential if you plan on getting into Lucca, and rental is very easy from Pisa airport - drove every day and had no issues whatsoever with wild traffic or the like
Stayed 5 nights in Aug 2018
Response from silvia on Sep 7, 2018
Dear guest, we appreciate your feedback and we are pleased to hear that you enjoyed your stay at our hotel. we hope we can host you again at our hotel. Knd regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy traditional hotel
Lovely old villa but well maintained. Friendly helpful staff. Good breakfast. Dinner a little overpriced. Easy journey to Lucca & Pisa. Would be happy to stay here again.
Stayed 7 nights in Aug 2018
Response from silvia on Sep 4, 2018
Dear Guest, we are pleased to hear that you have enjoyed your stat at our hotel. We hope to welcome you again in a near future. Kind regards Silvia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel set in lovely grounds, excellent setting for dining outside in the gardens.. Plenty of parking, the hotel looked and felt very quaint with old quality service, all the better for it. Would use again if back in Tuscany.
Stayed 3 nights in Aug 2018
Response from silvia on Sep 4, 2018
Dear guest, we are really pleased to know that you enjoyed your stay at our hotel. We are really happy to hear that you appreciated our service and we hope to welcome you again at our villa. Wishing you all the best, kind regards

10/10 Excellent

Becky, Hereford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in beautiful grounds
Excellent hotel in beautiful grounds with a lovely peaceful swimming pool. All the staff were very friendly and helpful. Our bed was very comfortable. The only downside was that we could hear quite a lot of noise from the bathroom of the room next door and also from the room above us. This didn't detract too much from our stay however and we would definitely stay here again.
Stayed 7 nights in Aug 2018
Response from Navi on Aug 22, 2018
Thanks

10/10 Excellent

Patricia, San Francisco Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa La Principessa is one of the best hotels we have had the pleasure of experiencing. From the comfort and cleanliness of the rooms to the friendly helpful nature of the staff, this was a memorable week spent in glorious surroundings. We ate breakfast there each morning and also had dinner on a number of occasions. In every instance, the food was excellent as was the service. We hope to return again to take advantage of all the wonderful amenities the hotel provides.
Stayed 6 nights in Aug 2018
Response from Navi on Aug 22, 2018
Thanks

10/10 Excellent

Rit, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central Tuscany location
Good hotel near Lucca, and rail connections. Great for couples . Nice food but the evening menu could do with one special/different item per night
Stayed 10 nights in Jul 2018
Response from Navi on Aug 22, 2018
We thank you for your preference and for you review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and friendly environment with good, if expensive dining.
Stayed 6 nights in Jun 2018
Response from Ivan on Jul 24, 2018
We thank you for your beautilfull comment

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from navi on Jun 1, 2018
thanks for your comment

10/10 Excellent

k&r, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location
Impressed with friendliness and helpfulness of staff and grandeur of decor. Short bus ride to city centre.
Stayed 3 nights in Apr 2018
Response from sf on May 8, 2018
Dear guests, we are really pleased that you enjoyed your stay at our Villa. Our staff is very pleased to hear that they helped you during your stay. we hope to accomodate you again in another occasion and we wish you all the best. Kind regards Villa la Principessa

8/10 Good

Joerg Alois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Emma, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, full of character
The hotel is about 2 miles outside the city of Lucca, it's peaceful, full of character and charm. Breakfast is great, lots of choice. Staff are very friendly and helpful. Would definitely stay here again
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff - lovely location, very relaxing old style hotel. Ideal base for touring north Tuscany.
Stayed 9 nights in Aug 2017

8/10 Good

Steve, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel lovely gardens
Nice stay the staff were very accommodating and the grounds were lovingly maintained, enjoyed the alfresco dining. The hotel is about 3km from Lucca centre which is a truly beautiful city, I recommend that you spend some time there. I advise having possession of a vehicle if you stay here as the road is not safe for pedestrians, just watch out for the overzealous Italian drivers hha!
Stayed 3 nights in Aug 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
Excellent location in the hills just outside the city of the road in from Pisa. The grand old building had an old world charm. The decor is opulent if a little faded. The room wad spacious and the public areas welcoming. It actually felt like you had walked into the setting for a novel set in the belle epoque.
Stayed 1 night in Jul 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Lucca
We stayed for one night, and spent time near the pool, and had drinks in the bar, and an excellent meal outside, as it was so warm. Very nice hotel, with lovely features. No other restaurants in the area, that were open, but we had a lovely meal.
Stayed 1 night in Jul 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem tugged away from the crowds in Lucca
Extravagance for a good price. Really nice property with lots of history. Garden is gorgeous and staff super friendly. Recommended good restaurants and gelaterias in the area.

8/10 Good

Frank, NYC, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Quiet - just outside of Lucca
La Pricipessa is an oasis of peace and quiet. Some may find this hotel too far outside of town, but for us, it was perfect. Lucca is a tough town, since you really can't drive IN town, but if you are staying at La Pricipessa you really do need a car. So plan on parking your car in the ample parking lot at La Principessa - and driving just inside any of the gates of the city. Parking is available as soon as you enter any gate, just pull into a "blue" space and pay the parking meter... then walk and walk all over town, knowing that when you are done visiting the city - a peaceful hotel awaits you and a welcoming staff will be there to greet you. Entering the hotel is like entering the villa of an old friend...(if your friends own magnificent, old villas) There is a wonderful "great room" for gathering and relaxing, an intimate (though invigorating) bar room decorated in bright green and purple with white furniture and a lovely breakfast room where there is a bountiful display to start your day. Many of the furnishings of the villa are period pieces adding to the charm. The beds, while very comfortable, lack serious pillows - a real weakness here. The two flat pancakes provided called pillows are hard. Toiletries are not up to par for a four star hotel either... perhaps a larger bar of soap and better shampoo would add to the hotel's allure. Almost ALL of the rooms are quite large (though try to avoid the rooms on the very top floor, which are more like monk-cells

8/10 Good

Buzz, US

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grounds, beautiful building, nice pool
We enjoyed two nights here, wish we'd stayed longer. Perfect place to recover from flight and drive.Beautiful surroundings, chestnut trees, roses. Gorgeous landscaping. A peaceful relaxing spot.Close to the Old Town in Lucca. We would be happy to return

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

prof, cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in parkland
Beautiful elegant hotel in a mature park. Excellent swimming pool and helpful staff. Period furniture and tasteful decor.

8/10 Good

Suzie

Liked: Cleanliness, room comfort
Room with a view
Lovely hotel on outskirts of Lucca. A car was needed to reach the town as the hotel was set back from a main road which wasn't appropriate for walking alongside. Beautiful Italian villa, slightly tired, vibrant interiors, lovely breakfast and great pool. Views from the room on the surrounding hills and countryside were amazing but on the top floor the room was quite dark. We had a triple room which consisted of a huge double room, bath and shower and a separate single room within the suite.

10/10 Excellent

Daniel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream in Lucca!
Breath taking grounds! I would move in there! The hotel: a dream come true! A jewel in Lucca!

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in a perfect location
Had a fabulous stay. The room was large and very clean. The staff were friendly especially the receptionist. We enjoyed the restaurant that had local choices and I can recommend finishing with the sweet wine and homemade biscotti! Lucca is a wonderful town and very easy to get to from the hotel. We spent the morning in town and the afternoon by the hotel pool. Perfect!

8/10 Good

julia, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decore is interesting room is comfortable and staff great…. food ok

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort