Des Alpes Luzern

Photo gallery for Des Alpes Luzern

Primary image
Balcony
Terrace/patio
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Overview of Des Alpes Luzern

Des Alpes Luzern

3.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Furrengasse 3, Lucerne, 6004

Explore the area

  • Popular LocationChapel Bridge3 min walk
  • Popular LocationKKL Lucerne7 min walk
  • Popular LocationLake Side Promenade7 min walk
  • AirportZurich (ZRH)56 min drive

Choose dates to view prices

About this area

Lucerne

Des Alpes Luzern is located in Old Town Lucerne, a neighborhood in Lucerne, and is in a shopping district and near the boardwalk. KKL Lucerne and Lucerne Arts Museum are cultural highlights, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Stansstad Ferry Terminal. Richard Wagner Museum and Natur- und Tierpark Goldau are also worth visiting.

What's nearby

  • Saint Peters Church - 1 min walk
  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 7 min walk
  • Lake Side Promenade - 7 min walk

Getting around

  • Lucerne Station - 6 min walk
  • Geneva International Airport (GVA) - 155 min drive

Restaurants

  • Restaurant Schwanen - 2 min walk
  • Heini - 3 min walk
  • Jazzkantine - 3 min walk
  • Tandoori - 3 min walk
  • Shamrock Irish Pub - 4 min walk

About this property

Des Alpes Luzern

3-star Lucerne hotel in Old Town Lucerne, walk to Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages spoken

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination record requirement applies to all guests aged 16 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination record requirement applies to all guests aged 16 and up
As an alternative to proof of COVID-19 vaccination or a negative PCR test, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 187 out of 362 reviews
5 - Excellent 52%
Rating 4 - Good. 127 out of 362 reviews
4 - Good 35%
Rating 3 - Okay. 31 out of 362 reviews
3 - Okay 9%
Rating 2 - Poor. 14 out of 362 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 362 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the lake. Very close to transportations bus and train. Personnel was friendly.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facilities.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and great service! Our second stay at this hotel.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional experience here . The perfect location and staff is super friendly .
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an ideal position in close proximity to the railway station, ferry terminal and overlooking the Chapel bridge. We had a lovely balcony room and enjoyed sitting outside on a warm Spring day. Everything we wanted to see and do was nearby.
Stayed 1 night in May 2022