Ratings based on 351 Verified Reviews

4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Nice hotel close to the lake and the city center

Posted Apr 7, 2018
If you chose the lakeside room, you will enjoy a beautiful view especially in the morning. Near the bus station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay in Lucern

Posted Apr 3, 2018
Worth every cent of your money spent. There is a bus stop in front of the hotel for those luggage. Breakfast is good. And the view from the hotel facing the lake is definitely worth the short travelling from city center.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice and quite place

Posted Mar 30, 2018
Pros: I enjoyed the breakfast. The ladies staffs were very helpful.
Cons: Little improvement on customer service will give more helpful for the guest.
Location: close to the city centre on the beach line . Easy to reach city , few stops by bus or 10-15 min walking.
I think the car parking seems to be quite expensive even it's hotel's own parking space, i have paid 81 Fr for three nights including city tax.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Clean, convenient and comfortable

Posted Mar 23, 2018
The hotel is close to the city centre (10 minutes on bus 24). For those who take a bus to get to the hotel for the first time, it's the stop after you hear Seeburg Strausse. Great view while having breakfast as it looks towards the lake and mountains. The included breakfast was really good. Room wasn't terribly large but perfectly clean and nothing was broken. Check-in was smooth and quick. Alexandr on reception was very friendly. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Mar 12, 2018
Great location and stunning view of the lake and mountains!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Perfect hotel for Christmas

Posted Jan 2, 2018 on Orbitz
Room was in the older building. It was large and very comfortable. The shower was also amazing. Easy 5 minute bus ride to old town. Received free bus pass from hotel good for our entire stay. Buses run every 15 minutes.
Comment from Hotel Management
Jan 2, 2018 by Maurus Infanger, Hotel Management
Dear Jeff Thank you for your positive feedback. We really enjoyed having you as our guest. We hope to see you again soon. Kind regards, Maurus Infanger Team Reception
5 out of 5
by Chirag

Posted Dec 28, 2017 on Hotels
Comment from Hotel Management
Jan 2, 2018 by Simone Brun, Hotel Management
Dear Chirag Thank you for your positive feedback. We are looking forward to welcome you again in our hotel. Kind regards, Maurus Infanger Team Reception
4 out of 5
by A verified traveler

Posted Dec 7, 2017 on Hotels
Comment from Hotel Management
Dec 9, 2017 by Simone Brun, Hotel Management
Thank you for your review. We would be happy to welcome you again. Kind regards, Maurus Infanger Team Reception
4 out of 5
by Sarah

Not bad to stay there with the fees I paid.

Posted Nov 4, 2017 on Hotels
The room was spacious with nice view.Location wasn't bad.Only took around 10 mins by bus from the city centre.Wifi was great,very stable & fast.Soundproof is alright.However, the cleanliness wasn't good enough.I found some blood marks on the floor of bathroom and dirts on the carpet.
Comment from Hotel Management
Nov 11, 2017 by Simone Brun, Hotel Management
Dear Sarah Thank you very much for your kind feedback. Nice to hear that you enjoyed your stay and the view from your room. We are sorry to hear about the dirts in the room and we have forwarded the mentioned points to our team. Please announce yourself at the front desk if you have anything we can amend in your room, so that our staff can improve directly. We are looking forward to welcoming you again soon. Best regards, Your Hotel Seeburg team
5 out of 5
by Robert

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by Simone Brun, Hotel Management
Guten Tag Robert Vielen Dank für das positive Feedback. Wir freuen uns bereits heute, Sie wieder bei uns begrüssen zu dürfen. Freundliche Grüsse, Ihr Hotel Seeburg Team