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The Hotel Luzern, Autograph Collection

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Exterior
Junior Suite, 1 King Bed, Park View, Corner | Premium bedding, minibar, in-room safe, individually decorated
Suite, 2 Twin Beds, Non Smoking, Garden View (Garden & Park) | Premium bedding, minibar, in-room safe, individually decorated
Suite, 1 King Bed, Non Smoking, Garden View (Garden & Park) | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Park View, Corner | Premium bedding, minibar, in-room safe, individually decorated

Overview of The Hotel Luzern, Autograph Collection

The Hotel Luzern, Autograph Collection

5.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
Map
Sempacherstrasse 14, Lucerne, LU, 6002

Explore the area

  • Popular LocationKKL Lucerne6 min walk
  • Popular LocationChapel Bridge6 min walk
  • Popular LocationLake Side Promenade13 min walk
  • AirportZürich (ZRH)53 min drive

Room options

About this area

Lucerne

Located in Lucerne, The Hotel Luzern, Autograph Collection is in the city center and near a train station. Entlebuch Biosphere and Mt. Rigi reflect the area's natural beauty and area attractions include Natur-Museum and Richard Wagner Museum. Kanuwelt Buochs GmbH and Garten der Stille are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's quiet location.
Visit our Lucerne travel guideOpens in a new window
Map

What's nearby

  • Mt. Rigi - 4 min walk
  • KKL Lucerne - 6 min walk
  • Jesuit Church - 6 min walk
  • Chapel Bridge - 6 min walk
  • Lake Side Promenade - 13 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Zurich Airport (ZRH) - 54 min drive

Restaurants

  • Pacifico - 2 min walk
  • la vie en rose Restaurant - 2 min walk
  • Confiseur Bachmann AG - 2 min walk
  • Koffeinshop - 2 min walk
  • Das weisse und schwarze Schaf Luzern - 2 min walk

About this property

The Hotel Luzern, Autograph Collection

5-star luxury hotel in the city center
You can look forward to dry cleaning/laundry services, a bar, and babysitting at The Hotel Luzern, Autograph Collection. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Full breakfast (surcharge), limo/town car service, and a 24-hour front desk
  • An elevator, concierge services, and multilingual staff
  • Luggage storage, a front-desk safe, and free newspapers
  • Guest reviews give good marks for the quiet location
Room features
All 30 individually furnished rooms feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 49 feet (CHF 15 per night)
  • Street parking available
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: CHF 38 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 38 for adults and CHF 25 for children
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Pet fee: CHF 50 per accommodation, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

Is The Hotel Luzern, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per accommodation, per night.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of Mar 20, 2023, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on Mar 24, 2023 start from $280.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hotel Luzern, Autograph Collection?

Limited spots are available.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Hotel Luzern, Autograph Collection?

Check-out is at noon.

Where is The Hotel Luzern, Autograph Collection located?

Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Museum Sammlung Rosengart, Mt. Rigi, and The Swiss Path. St. James Way and Alpine Panorama Path are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) and Lucerne Station are within a 5-minute walk.

Can I cancel my reservation for free at The Hotel Luzern, Autograph Collection and receive a full refund?

Yes, The Hotel Luzern, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Hotel Luzern, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.

The Hotel Luzern, Autograph Collection Reviews

The Hotel Luzern, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 180 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 52 out of 180 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 15 out of 180 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 5 out of 180 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 180 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Laramie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Stayed 1 night in Nov 2018

8/10 Good

Mei Tuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and special design
Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.
Stayed 3 nights in Oct 2018