Very disappointed with very little sound dampening. Could here the room next to us clear as a bell. For a new property, this was very unexpected. The complimentary breakfast was usual fare, and good. However, the powdered eggs were not acceptable.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Hello A verified traveller,
We appreciate you taking the time to share your feedback regarding your stay with us. I'm sorry to hear that you experienced issues with the sound dampening in our rooms. As for the eggs, it's a common misconception that hotel scrambled eggs are always of the powdered variety - the eggs we serve are actually real eggs. However, I'm glad to read that you enjoyed the remaining breakfast of biscuits and gravy, sausage, turkey patties, fresh fruit, cereal, yogurt, oatmeal, various breads, pancakes and, of course, the signature Holiday Inn Express cinnamon rolls. Thank you again for choosing our hotel and providing us with the chance to take in your response and improve for your next stay.