Lobby lounge

Reviews of Eurostars Book Hotel

4 out of 5
Eurostars Book Hotel
Schwanthalerstrasse 44, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bartosz

Business traveler
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daren John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and room was nicely furnished. Easy walk into town
Stayed 2 nights in Apr 2024

2/10 Terrible

Ibrahim

Stayed 3 nights in Mar 2024

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little stay in Munich, staff were really friendly and always happy to help. Rooms were decently sized!
Stayed 3 nights in Feb 2024

4/10 Poor

Fadi, Limassol

Stayed 3 nights in Feb 2024

8/10 Good

Louisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and staff is extremely helpful. The breakfast is fresh, tasty, offers lots of choices. The gym is small. The guest room should have more charger stations for i phones and there is no charger converter for international travelers.
Stayed 1 night in Feb 2024

10/10 Excellent

Samvel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elnur

Liked: Cleanliness, staff & service
I liked welcoming by the staff but facilities could be much better and comfortable. No active restaurant or bar in the hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Zina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming and helpful staff, comfortable quiet room, short walking distance from Munich central train/subway station and walking distance to old town. The fully cooked breakfast buffet was a bonus as well.
Stayed 2 nights in Jan 2024

6/10 Okay

Toshio

Liked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice size room. Brilliant shower.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ricardo

Liked: Amenities

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great Hotel ,Good service
Stayed 4 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kazama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - convenienr, comfortable
Overall, it was a great hotel. The staff is friendly and helpful. Breakfast has many vegetarian/vegan options and the location is very convenient close to the central station and 10 minutes away on foot from the city centre. The room was comfortable and fit our requirements for a family of three me, my partner and my son who was only 11 month old at the time of our stay. One thing that could be improved is cleanliness. I found some rubbish on the floor after cleaning although it wasn’t too much. I would expect at least the floor to be cleaned well enough not to have any rubbish.
Stayed 4 nights in Dec 2023

8/10 Good

Miss Talisha Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay over Christmas at this hotel, has a really nice shower
Stayed 4 nights in Dec 2023

10/10 Excellent

Yu Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Afsaneh

Stayed 3 nights in Dec 2023

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was great. Location very close from train station. Staff super friendly and professional. Room was big and bathroom was great. Love the shower.
Stayed 4 nights in Dec 2023

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, the staff are excellent. The only let down to this hotel is the area which at night can be a bit seedy and on occasions there were groups of men hanging around which made it feel intimidating although we had no issues ourselves.
Stayed 3 nights in Dec 2023

8/10 Good

Devirando Joseph

Stayed 3 nights in Dec 2023

10/10 Excellent

Todd

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Good location, friendly and helpful staff. Would use again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Beate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for great value.
Stayed 1 night in Dec 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Amenities
Great hotel! Very modern, staff was great, great value…
Stayed 1 night in Dec 2023

8/10 Good

Chun Wa Westly

Stayed 3 nights in Nov 2023

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel kindly held our reservation when we were delayed by a day. Very understanding and helpful!

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Munich
They tried to put me on the first floor facing the street close to the elevator which was corrected after I insisted at check-in. Two days into my stay the guest wifi in my room went out and never worked again despite me asking. Call the reception to ask if they have a water filter in the lobby. They didn't know and told me that I could drink tap water or use one from the mini bar. Baffled I went to the store and bought some.
Stayed 5 nights in Dec 2023

8/10 Good

Vernaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sauna.
Stayed 5 nights in Nov 2023

4/10 Poor

Donna

Stayed 2 nights in Dec 2023

8/10 Good

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Clean, Spacious and friendly.
Nice clean hotel close (walking distance), to main city areas - 5 mins from airport. Hotel was clean staff very helpful - no issues at all - would definitely stay again 👍👍
Stayed 5 nights in Nov 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, Warm (it was -4 outside) helpful staff, good location at a fair price. No need to say owt else
Stayed 1 night in Nov 2023

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from central station. Friendly and helpful staff. Clean rooms. Great breakfast. Moderately comfortable bed and pillows.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sara, Rossendale

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good breakfast menu.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ruddy

Stayed 3 nights in Nov 2023

8/10 Good

Nathan Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed. Clean bathroom. Large shower cubicle. My only complaint not enough coffee sachets or milk pots in the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel at reception was extremely helpful! The room was clean and tidy, very central to the HBF station and walking distance to the main areas.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 3 nights in Nov 2023

2/10 Terrible

SH. SAGER

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Some staff were rude and argumentative. Rust in shower head. Phone in room was not working. Neighbor doors slam shut throughout the day and night. Main gate rotating door broken. Horrible food at restaurant. Heat can only be set at 24c max. You can hear plumbing noise from next door. This is in no way a 4 star hotel.
Stayed 6 nights in Nov 2023

8/10 Good

John, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property. I would have stayed a few more days, but the price skyrocketed. Friendly staff and nice sauna. I just wish they would tell you, it needs 30 minutes to warm up. I have a tight schedule, and when I fit in a sauna session, I can't wait 30 minutes. Not the best area, but there were some good Mediterranean restaurants near by. Overall I would recommend it
Stayed 1 night in Nov 2023

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and ideal for the train station to travel to and from airport. Nicely themed hotel with good facilities, very clean and an excellent shower! Small but reasonably priced bar and pleasant breakfast area
Stayed 3 nights in Oct 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully met expectations with a plus.
Overall very pleased with this hotel. Friendly staff, nice room design, well maintained and clean. The room was exactly as presented on the pictures on hotels.com. Loved the rainfall shower. The only negative thing was that I heard the neighbour, who was walking like an elephant and that stomping was annoying.
Stayed 3 nights in Oct 2023

10/10 Excellent

William, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic spot in Munich that ahs good access to transport and dining, with very comfortable rooms and good amenities. Although not located in the Old Town area, it's extremely easy to get to all of the key areas of Munich quickly. Will definitely consider staying here next time I visit.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and updated. The location was convenient to public transportation. The staff was also very friendly and helpful.
Stayed 3 nights in Oct 2023

6/10 Okay

jean-philippe

Stayed 2 nights in Oct 2023

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2023

6/10 Okay

Tom, Geneva

Traveled with partner
Liked: Cleanliness
The stay was okay, but not worth the cost. I was awoken in the morning to the sound of running water. I assumed my wife had left the shower on but found the noise was water in the pipes behind the wall. Not at all what you would expect of a hotel in this price range. Poor attention to detail. There was only one towel in the room instead of two. There were no instructions on the phone as to how to call the front desk. The phone is placed by the bed and occupies the bed's power jack. Other power jack was behind a heavy glass table. Hotel wi-fi is not secured. The lighting switches in the room were confusing. The area around the hotel is not great. We were awoken a few times by shouting from the street. (We were on the 3rd floor.) Although its by the train station, which is good, the area was filled with late-night take-out places, filled with people just hanging out. I would not have felt comfortable letting my wife walk alone in the area. Good news is that its a 25 minute walk from Marienplatz
Stayed 2 nights in Oct 2023

10/10 Excellent

Alyssa

Stayed 2 nights in Sep 2023