Ratings based on 747 Verified Reviews

3.9 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland, USA

Close to everything, Perfect Location

Posted Apr 19, 2018
This was a spacious hotel room, very rare for Europe. The front desk staff was very friendly, every single one of them. The location was on a busy street with lots happening all night. Some people do not like that but we love it. Love being in an area with alot happening. It also made us feel safe with so many people on the street. Lots restaurants and shopping in walking distance. The train, buses and sightseeing tour buses were 2 blocks away. If we ever come back to Munich would definitely stay here again.
Comment from Hotel Management
Apr 22, 2018 by Christiane Mayr, Front Desk Manager, Hotel Management
Dear Lia, thank you so much for your very kind review. We really appreciate to hear that you had a wonderful time in Munich and were totally satisfied with our services. We wish you all the best and are looking forward to welcome you soon again. Take care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2018
Everything was fine, but bed wasn't too comfortabele
Comment from Hotel Management
Apr 10, 2018 by Christiane Mayr, front desk manager, Hotel Management
Dear guest, thanks for your review. We are glad to hear that you enjoyed your stay and will check the bed immediately, we apologize for the inconvenience this might have caused to you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2018
Overall pleasant Close to main station Close to Karlsplatz Reception nice
Comment from Hotel Management
Mar 12, 2018 by Christiane Mayr, front desk manager, Hotel Management
Thanks for your kind review. We are happy to hear that you enjoyed your time in Munich and were satisfied with our service and quality
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2018
Good but facing Schiller street be loud Showers were hot
Comment from Hotel Management
Mar 12, 2018 by Christiane Mayr, front desk manager, Hotel Management
Thanks for your fair feedback. It is nice to hear that you liked our hotel and were satisfied with our service. Please note that we also have quiet comfort-rooms facing the courtyard.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice, clean hotel conveniently situated .

Posted Feb 17, 2018
Pros: Clean hotel and great reception staff.
Cons: Street noise insulation.
Location: Everything ie transport, access to the lovely City Centre, lots of restaurants catering for varied tastes within short distances.
A nice clean hotel conveniently placed halfway between the Central station and the entry to the City Centre. Comfortable room with all necessary facilities, very clean. Reception staff excellent, very cheery and helpful. Only downside was the street noise at night due to the number of restaurants and clubs in the vicinity. A price you pay for the convenience of the location.
Comment from Hotel Management
Feb 17, 2018 by Christiane Mayr, front desk manager, Hotel Management
Dear Vic, thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay at our hotel and were satisfied with our service and quality. Please note that we also have quiet comfort-rooms facing the courtyard.
4 out of 5
Recommended
for Couples
by A verified traveler from Isle of Wight

Comfortable hotel minutes from Central Station.

Posted Feb 6, 2018
Pros: Very central location.
Cons: Perhaps a lift.
Location: Minutes from central station and perfect for the sightseeing tour buses which operate from outside Karstadt. Also about 15 minute walk to Marienplatz
This is the second time I have stayed at Royal Hotel as it is so convenient to get around Munich. Just a few minutes walk from the main central station and perfect for the sightseeing tour buses from this area. Rooms are very clean and comfortable and a great buffet breakfast. Staff are very helpful and friendly.
Comment from Hotel Management
Feb 6, 2018 by Christiane Mayr, front desk manager, Hotel Management
Dear Marian, thanks for having stayed with us. We are glad to hear that you enjoyed your time in Munich and we were able making it a pleasant one.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 18, 2018 on Hotels
Comment from Hotel Management
Jan 21, 2018 by Christiane Mayr, front desk manager, Hotel Management
Thanks for your fair feedback. All the best
4 out of 5
Recommended
for Everyone
by A verified traveler

Just as described

Posted Dec 31, 2017
Exactly what I was looking for: a clean, affordable, and conveniently located hotel for running around Munich and surrounding towns. Stayed in a single room and it worked great for me.
Comment from Hotel Management
Dec 31, 2017 by Christiane Mayr, front desk manager, Hotel Management
Dear Sir / Madam, we appreciate your positive feedback. Thanks a lot for finding the time to give this kind review. We are glad to hear that you enjoyed your stay and wish you all the best.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

Great staff of the hotel

Posted Dec 27, 2017
I really enjoyed staff of the hotel. Especially young lady working at the reception in the morning. She is wonderful! Always smiling. She would answer any question, would offer you the best possible option, is very flexible and I would say that when you first meet such people like her, you would form an excellent opinion of the hotel. Of course, the hotel is not perfect. It is located on a very noisy street. Rooms are not very comfortable (for me). But each person whom I met in the hotel (cleaner in the room, lady at the reception in the morning, man at the reception in the evening) were more than friendly and welcoming. Breakfast is superb. Thank you.
Comment from Hotel Management
Dec 28, 2017 by Christiane Mayr, front desk manager, Hotel Management
Dear Vladislav, thanks for your very kind feedback. For being a private hotel we always try to do our very best making our guests stay a very pleasant one. So we really appreciate your kind words and are glad to hear that you were satisfied with our service and quality. We wish you all the best and hope being able to welcome you soon again. Take care
5 out of 5
Recommended
for Everyone
by A verified traveler from Albany Western Australia

Great hotel, close to train station and tourist at

Posted Dec 19, 2017 on Wotif
Really great hotel, scrumptious breakfasts and friendly staff. A little bit noisy but still able to sleep!!
Comment from Hotel Management
Dec 21, 2017 by Christiane Mayr, front desk manager, Hotel Management
Dear Jo and Lance, we really appreciate your kind feedback and wish you a Merry Christmas. Take care