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This hotel is at a great location and quite close to the train station, although I never heard a train while staying there. The room was clean and comfortable, great breakfast, very helpful staff. I would definitely stay again and recommend to others.
We had a room in the main building with lake view and a balcony. It was very pleasant. The hotel grounds are extensive and beautiful. Breakfast has more choices than other places were we have stayed. Reception desk staff were nice. Martina Marcolli, the front office manage, was specially helpful. ...
Hotel was beautiful. Great location, staff was very friendly and accommodating. The breakfast was delicious but it was the same every day. I would suggest changing it up every couple of day to give more variety.
This is a fairly nice hotel in downtown Lugano, a few blocks away from the lake shore. The staff is very friendly, and the rooms are clean and cozy, but not particularly luxurious. They come with very simple beds, table and chairs, a sink, a table fan, a wardrobe, and a tv. The showers and toilets ...
Located near the sites and within walking distance of most of the attractions, including Mt. San Salvatore. Hotel was a bit expensive, but the location, breakfasts buffet, and the certificate with free transit and discounts on some of the excursions/sites made it a good value. The staff was ...
The room is a little dated but clean and comfortable nevertheless. The bed was brand new and extremely comfortable so I slept well. Staff were all very nice.
The room that we stayed can easily qualify as a suite, with a separate living room and a walk-in wardrobe. The interior furnishing were recently reupholstered though the lift lobby and corridor may need some upgrading. Overall, we had a comfortable stay.
Very comfy hotel, small and pleasant, great room and facilities. The only drawback is that Restaurant service could be more expedite and friendlier within Swiss hospitality. The waiters are not nice and they make you feel uncomfortable when serving you. It is as though they are doing you a favor! ...
Hotel staff fantastic. Room was excellent, excellent bathroom with bidet. Beautiful view from window. Walking distance to most places. If you arrive by train to Lugano, there is a mini-metro right next to station which brings you down in a couple of minutes and walk to hotel. Hotel could not be better. ...
The Hotel is good located. The staff is very friendly. The modern room was big enough for all three of us (2 adults & 1 7y-old kid) and clean; no carpets. The breakfast Buffet was good and the staff was friendly.
Hotel location is close to inclined railway station which is very convenient if you have to catch the SBB train. Room and bathroom was clean. Bathroom was a bit small. Not much space to put your things. Coffee maker was a bit difficult to use and it was leaking. It was noisy because of the hotel ...
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