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Stayed in an Executive Double Room Lake View for 4 nights. Fabulous break. Hotel was outstanding and we could not have wished for a more attentive service. Made to feel special. Excellent concierge service, even buying our rail tickets for Milan from the station. The most wonderful breakfast experience ...
The room is a little dated but clean and comfortable nevertheless. The bed was brand new and extremely comfortable so I slept well. Staff were all very nice.
Hotel was beautiful. Great location, staff was very friendly and accommodating. The breakfast was delicious but it was the same every day. I would suggest changing it up every couple of day to give more variety.
The staff is very friendly. The room was clean and it had everything I needed, wireless, a clean big bathroom, air conditioner, flat screen TV and a comfortable bed (actually I was given a large three-bed-room although I originally asked for a single). It had a big balcony overlooking the busy street ...
The Hotel is good located. The staff is very friendly. The modern room was big enough for all three of us (2 adults & 1 7y-old kid) and clean; no carpets. The breakfast Buffet was good and the staff was friendly.
This hotel is at a great location and quite close to the train station, although I never heard a train while staying there. The room was clean and comfortable, great breakfast, very helpful staff. I would definitely stay again and recommend to others.
This is a fairly nice hotel in downtown Lugano, a few blocks away from the lake shore. The staff is very friendly, and the rooms are clean and cozy, but not particularly luxurious. They come with very simple beds, table and chairs, a sink, a table fan, a wardrobe, and a tv. The showers and toilets ...
Located near the sites and within walking distance of most of the attractions, including Mt. San Salvatore. Hotel was a bit expensive, but the location, breakfasts buffet, and the certificate with free transit and discounts on some of the excursions/sites made it a good value. The staff was ...
The room that we stayed can easily qualify as a suite, with a separate living room and a walk-in wardrobe. The interior furnishing were recently reupholstered though the lift lobby and corridor may need some upgrading. Overall, we had a comfortable stay.
Very comfy hotel, small and pleasant, great room and facilities. The only drawback is that Restaurant service could be more expedite and friendlier within Swiss hospitality. The waiters are not nice and they make you feel uncomfortable when serving you. It is as though they are doing you a favor! ...
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