Ratings based on 457 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome staff Great hotel

Posted Jul 3, 2017
Had a great time room location and staff all great
3 out of 5
by steve

Save the money and go Boutique

Posted May 17, 2017 on Hotels
Pretty cool being 78 floors up but the rooms are unconditionally pedestrian in decor and function.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Nice Location in Pudong area. We were assigned staying in a room on a high floor with fantastic view spontaneously. Very unexpected!
4 out of 5
by Gaius

This traveler left a rating score only Posted May 3, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Good & clean conference hotel

Posted Apr 27, 2017
Attended a conference adjoining the hotel. Was clean & safe. Good quality everything was a plus.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from LA

Good location, easy to get around town

Posted Apr 24, 2017
Pros: Location, condition, service
Cons: Front door staff could make the taxi experience faster
Location: Bund, SNIEC
Recommended for people visiting Shanghai and the SNIEC convention center (a short taxi ride).
4 out of 5
by LITAO

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Good location

Posted Apr 16, 2017
Everything was good until the staff at the check out counter just raised her voice at us. Her tone was rather rude. We were just merely asking if she would be able to provide the accommodation receipt but she replied with a loud voice that she had no idea as we booked thru Expedia. Both my husband and I were ok .. but why did she need to raise her voice in such a harsh manner?
5 out of 5
by Faith

Convenient and reliable

Posted Apr 15, 2017 on Hotels
Room was smaller than expected, but overall staff service was great