Ratings based on 657 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from chichester uk

Great warm hotel in centre of Lulea.

Posted Feb 13, 2017
Pros: Welcoming and warm, great staff! And a great breakfast!
Cons: Nothing really
Location: Just there overnight, so no comment.
Great room, brilliant shower, just what I needed after 10 days in northern Sweden in the snow! The Friday night special dinner with excellent starters and desserts was fantastic!
Comment from Hotel Management
Feb 15, 2017 by Erik, front-desk, Hotel Management
Hi Mike, Thank you very much for a nice review of your stay with us. We are glad that you enjoyed it! Best regards and welcome back to Hotell Saoy!
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

hotel that nears almost everything

Posted Dec 10, 2016
Pros: most of their things. including food.
Location: Shopping, Trains, Bus.
Awesome stay at this hotel. The check in is flexible when i asked if i can extend stay additional hours. Very nice hotel bed to sleep in. Nice decorations too. The main street of the area is on the same street of the hotel. Just few mins walk to Train stations / bus stations / Shops. Though its a small town, but its a nice hotel in such small town.
Comment from Hotel Management
Dec 16, 2016 by Stina, Hotel Management
Thank you for your great feedback! Welcome to stay with us again. Warm Regards Stina
5 out of 5
by A verified traveler

Awesome Hotel

Posted Nov 13, 2016 on Hotels
The staff was great. Professional, friendly and went out of their way to make me feel at home.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Hi, Thank you for the very kind words! We are glad that you liked your stay with us. Make sure to visit us next time in Luleå! Best regards, Erik, Front Desk
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Sep 10, 2016 on Hotels
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Hej, Tack för din feedback, vi är glada att ni trivts hos oss och önskar er varmt välkommen åter. Varma hälsningar, Helen
4 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Hej, Tack för din feedback, vi är glada att ni trivts hos oss och önskar er varmt välkommen åter. Varma hälsningar, Helen
4 out of 5
by Lynne

Posted Aug 17, 2016 on Hotels
Lovely hotel on the main street. The room was comfortable, although smaller than anticipated. The spa was nice but needed more frequent attention as towels and robes were left lying about. We couldn't find robes for ourselves. But this only slightly detracted from the stay. The location is ideal, walking distance to trains, buses and boats. There is a supermarket next door and any number of restaurants in walking distance. The buffet breakfast is great - mueslis, waffles, pastries, breads, deli meats & cheese and fruit. I would definitely return, and recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from united kingdom

Best hotel in lulea

Posted Aug 16, 2016
Pros: Everything!!!!
Cons: The reception area, wasn't really sure if it was the reception or not.
Location: Central to everything in lukea
Could not fault this hotel. Even used the sauna and gym a few times. Breakfast was outstanding. Free coffee at some points through the day. If you enjoy a coffee you will love this place as they give coffee and biscuits out. Nothing was ever a problem. If I returned to lulea this is definitely the hotel I would choose. I will also look out for Best western savoy hotels elsewhere I travel and hope they are just as good.
5 out of 5
by Christian from Germany

Modern and comfortable hotel. We enjoyed the stay.

Posted Aug 14, 2016 on Hotels
The hotel has a modern style and is very comfortable. Staff is friendly and helpful. The rooms are clean.
4 out of 5
by Lindsay from Atyrau

Good Value

Posted Aug 14, 2016 on Hotels
Hotel was great value. I stayed again when I returned to Narvik two nights later.