Ratings based on 49 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
3 out of 5
by A verified traveler from Houston

Lost in Gonzales

Posted Sep 8, 2016 on Hotels
Here on business for one night. Booked here because it was close to the client. When I checked there appeared to be no one else in the hotel. (There were maybe 6 cars in the lot later) The desk clerk was friendly and efficient but for some reason put me at the end of the first floor hall, next to the pool and the parking lot. Why? The room was spacious and nice overall but had an odd smell and a fan on the floor above constantly running over the bathroom. Had to close the door to block it out. Since there was no one near me it was very quiet. An odd overnighter.
5 out of 5
by Cindy

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2016
Pros: Pool was really nice
It was a stay over on our way back home...the hotel was really nice and clean
Comment from Hotel Management
Aug 11, 2016 by GM, Hotel Management
Thank you for choosing to stay with us and your lovely compliments!
5 out of 5
by A verified traveler

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
We thank you for your 5 Star review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2016
They just need to drop breakfast. Worse breakfast I have ever had. They need to reduce the price of the rooms by 20.00 and let people go and get their own breakfast somewhere else . They could reduce their staff by not doing breakfast.
Comment from Hotel Management
Jul 18, 2016 by info@hiexgonzales.com, Hotel Management
Dear Guest, Thank you for letting us know how your stay with us was. I will be discussing your review with our kitchen attendants to ensure all our guests enjoy their stay. Please give us an opportunity to redeem ourselves. Sincerely, Alison G Rodriguez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2016
It was a great stay on a busy weekend. Hotel staff was courteous and helpful.
Comment from Hotel Management
Jul 5, 2016 by Alison - General Manager, Hotel Management
Thank you for your compliments! We hope to see you soon!
5 out of 5
by Kathryn

Posted Jun 13, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
How lovely of a rating! Thank you for your kind ranking!
5 out of 5
by Michael

Posted May 1, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016
Thank you for your AWESOME 5 STAR review!!! Sunny Regards, Alison G Rodriguez
5 out of 5
by Edward

Great Hotel

Posted Mar 15, 2016 on Hotels
Great hotel but the wifi kept cutting off and I was constantly having to relog in. Other than that it was great.
Comment from Hotel Management
Jul 5, 2016 by GM, Hotel Management
We apologize for our WIFI mishap and hope to remedy this on your next visit to our hotel!