Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Travelodge by Wyndham Lumberton

2 out of 5
Travelodge by Wyndham Lumberton
3510 Capuano Road, Lumberton, NC

Reviews

4.0
Rating 10 - Excellent. 15 out of 250 reviews" "
Rating 8 - Good. 22 out of 250 reviews" "
Rating 6 - Okay. 36 out of 250 reviews" "
Rating 4 - Poor. 49 out of 250 reviews" "
Rating 2 - Terrible. 128 out of 250 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Never made jt
Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to be changed to 5 different rooms because the housekeepers do not change the sheets. But the lady at the front desk was so kind and helpful she didn’t give me a hard time at all. She made it worth staying. Housekeepers are lazy.
Stayed 2 nights in Mar 2024

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
I rented this as a cheap place to sleep between days of driving . It was that. It was well cleaned, had a microwave and minifridge. A new tile wall in the bathroom that was so bad i told the clerk that i hoped they hadn't paid the person. Mortar and grout all over the tiles. It did NOT have: Kleenex in the holder Water glasses Ice ("the machine is broken") looked like it had been so for months at least Like i said it was a cheap place to sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice a clean place to stay.
Stayed 1 night in Mar 2024

2/10 Terrible

zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024

2/10 Terrible

Caera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Nyjae

Liked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Caera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very outdated, no towels, no trash can in the room, no remote for the tv lights, outlets, & heating and air in the room did not work, bad plumbing, rust in the water, VERY rude & unprofessional front desk staff.
Stayed 3 nights in Feb 2024

2/10 Terrible

CHRISTOPHER

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Didn't like anything. Property dirty. Rooms filthy. Tv Didn't work. One towel for three people. No toilet paper. Paint peeling off all the walls. Water never got hot. Bathroom tiles were 6 different colors and patched up horribly. Never again!!! If we hadn't driven 10 hours we would of tried to find somewhere else. Pictures online are not accurate at all!!! Stay away!!!
Stayed 1 night in Jan 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Josiah Aarron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was disgusting, booked a king was told they only have two doubles. When I finally got to the room which was “non-smoking” the stench hit your face as soon as the door opened of smoke. One bed didn’t even have pillows, all furniture was missing pieces, not clean, burn marks, body fluids, mold, and stench. At check in I was told that my credit card was declined and that I would have to pay to be able to get a room. This room is booked with Expedia and the transaction had already confirmed and gone through on my end. It took 45 minutes at 1 o’clock in the morning to finally get me a room key, so then having to walk into what I just explained, was not the most pleasant circumstances. If it weren’t for why I had to travel and stay at this location, I would not have chosen this ever or recommended it to anyone
Stayed 3 nights in Jan 2024

10/10 Excellent

Oleh

Stayed 1 night in Jan 2024

4/10 Poor

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just wow
The room was very dirty but beds were clean so much noise upstairs and out side banging all night the room waa cold did not warm up if i had not already paid we would of left
Stayed 1 night in Jan 2024

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible. Smelled of smoke. Cigarette burn holes in the sheets, shower curtain was nasty. Bed springs groaned as we got in. Needed a remodel.. i would not stay here again. It was very dirty outside . The room was clean in the main areas but they dont clean to the corners. Cob webs in the ceiling corners.
Stayed 1 night in Jan 2024

2/10 Terrible

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Makes the Bates Motel look like 4 Seasons! No towels, toilet paper, soap, no WiFi. Pictures to prove all of the above. Switches in “the bathroom are easily from the 1960’s or possibly earlier. Slept with one eye open. I’m not exaggerating the night stand has a blood stain for god’s sake. I sent messages to friends and family to check on me if they don’t hear from me tomorrow morning. When I asked for towels and toilet paper and soap I had to go to the front desk to get it. Sad part is the woman behind the counter was nice. They don’t even have a phone to call in the room. Only 15 channels 2 without sound and no ESPN or local news channels. Easily the worst experience i have ever had!!! Will never stay here again!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Eric

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Three of the four people in our family fell on the wet (from being mopped) tile floor that would not dry all night. Staff was wonderfully kind and we appreciate that the room was freshly cleaned. There was standing water on the corridor floor by the stairs. Absolute fall hazards and not the best quality property, but expected for the price.
Stayed 1 night in Dec 2023

2/10 Terrible

Joe

Stayed 1 night in Nov 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

April

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The booking page says FREE TOILETRIES and FREE WIFI IN ROOMS. Neither of these are true. Also - we had to ask for enough towels for all of us, and the front desk clerk was rude about that! We still only ended up with 3 towels instead of the 4 we requested. The shower sprayed water EVERYWHERE when turned on and flooded the bathroom even with the curtain closed! This stay was NOT worth the money...especially when you add the party going on that STARTED at about 2 am.
Stayed 2 nights in Nov 2023

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service
Terrible hotel
Terrible hotel. Blood stained sheets on bed, very uncomfortable bed, horrible pillows, dirty floors and bathroom, only 2 towels, no soap, shampoo, etc. And no ice machine on-site!!!
Stayed 1 night in Nov 2023

2/10 Terrible

Debra

Stayed 1 night in Oct 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2023

8/10 Good

fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

4/10 Poor

Mickey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 1 night in Oct 2023

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID AT ALL COSTS!!!!!
Absolutely disgusting! I don’t think this hotel has EVER been cleaned. Urine on the toilet, pubic hair in the shower, the bed looks like it’s been through the wringer, the refrigerator is disgusting. There is absolutely no way that this room was ever cleaned. Didn’t stay more than a second.
Stayed 1 night in Sep 2023

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price
The room was clean minus the one dead roach but it was dead. The bed was comfortable and everything else was great for my short term housing needs. The hotel is being renovated so it will only get better.
Stayed 2 nights in Sep 2023

4/10 Poor

Taquana

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not clean when I plugged microwave up black stuff started coming out the wall
Stayed 1 night in Sep 2023

2/10 Terrible

Phillip

Stayed 1 night in Sep 2023

2/10 Terrible

SHELLEY

Stayed 1 night in Aug 2023

2/10 Terrible

Ophelia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drug infested people hanging out smoking dope
Stayed 2 nights in Aug 2023

2/10 Terrible

frederick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
We didn't stay 10 minutes. The room smelled of mold so bad it hurt my throat. The lamp didn’t work because the socket was falling out of wall. There were no towels or soap or coffee pot or glasses (not that I would have used them). Everything was sticky (I hope from cleaning up the mold). In short, the place defined the word "dump."
Stayed 2 nights in Aug 2023

2/10 Terrible

Maritza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthwhile
Hotel needs to be closed down. I requested a nonsmoking room. The floor (dirty nasty rug) had several burnt marks on it. The room i got was dirty, musty & dusty. The curtains were off their hooks. Furniture broken - smh. Disgusting- never again.
Stayed 1 night in Jul 2023

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible, bed bugs , don’t stay ever
Stayed 1 night in Jul 2023

2/10 Terrible

Bobby

Stayed 1 night in Jul 2023

2/10 Terrible

Betty

Stayed 1 night in Jul 2023

2/10 Terrible

donna

Stayed 1 night in Jul 2023

2/10 Terrible

JOHN COOK

Traveled with family
Disliked: Cleanliness, property conditions & facilities
no hot water in the morning.
Stayed 1 night in Jun 2023

2/10 Terrible

ron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Todd

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
TV did not work (until I hooked up cable). No ice available. Only one light worked in room. Room and property felt dirty and badly renovated. Property is being renovated so a lot of rooms unavailable. When booking it was supposed to be “pets stay free” they charge $15 per pet.
Stayed 1 night in Jun 2023

2/10 Terrible

Lisa

Stayed 1 night in Jun 2023

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTIEST HOTEL/ MOTEL EVER!!
The ABSOLUTE WORST hotel experience EVER- No exaggeration!! From dirty linen, to hard and discolored wash towels, no bathroom doorknob, bricks upholding floor ac unit, peeling paint, standing water in sink( slow drain), no hot water, to BED BUGS!! I'd booked a 2 night stay April 13 -15th while visiting my son who attends a nearby college and thought that Perhaps I could somehow make so despite what i saw upon my arrival at the room. But the more time passed the more unsettling the experience and i myself became. So, 1st thing Friday morning, i pulled the covers All the off the bed, only to witness BUGS SCAMPERING AND EVEN WHAT APPEARED TO BE A NEST IN THE CREASES OF THE MATTRESS, SMH! AT THAT POINT I MARCH DIRECTLY TO THE OFFICE TO COMPLAIN THAT I COULD/ WOULD NOT STAY THERE A MOMENT LONGER, AT WHICH POINT I WAS GIVING A RECEIPT WHICH SUPPOSEDLY REFLECTED A REFUND THAT HAD YET TO BE RETURNED TO MY CARD. Now that's something that I'll obviously follow up on because but the bottom line is DON'T STAY AT THE TRAVEL LODGE IN LUMBERTON , NORTH CAROLINA AS IT IS A TOTAL HEALTH RISK!!
Bugs
Bugs nest
Dirty curtains that are wrong size
Stayed 2 nights in Apr 2023

4/10 Poor

Terry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Yes and NO
Very old run down building. Rooms are clean but poorly maintained. The staff is delightful, kind and helpful.
Stayed 1 night in Mar 2023

8/10 Good

Jimmie, Nashville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short term stay
Stayed 1 night in Mar 2023

8/10 Good

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best
The front desk person was sweet and friendly. The room needs a little work.
Stayed 1 night in Mar 2023

8/10 Good

Francisco

Stayed 1 night in Feb 2023

4/10 Poor

Afzal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Dedra

Stayed 1 night in Feb 2023