Ratings based on 174 Verified Reviews

3.8 out of 5
92% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Hotel near to Metro and Dongmen shopping mall.

Posted Jun 24, 2017
Hotel staff very friendly. Room very cleaned. Many Japanese staying here. Nothing to complain about after staying for 3 nights.
4 out of 5
by HOPETON

Very Convenient and Clean

Posted Mar 7, 2017 on Hotels
This hotel is really quiet and a great place to stay for the price. The beds are very comfortable towels and linen are very clean however, you could smell cigarette smoke in the towels. I did not purchased the breakfast package but I did enter the kitchen to checked out the breakfast and I was not impress. Other than those minute details I highly recommend that you stay in this hotel if you are ever in Shenzhen. It is front and center of all the happenings in the city. The staff were very pleasant even though they speak very little English. Overall good experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and affordable

Posted Dec 19, 2016
Pros: Clean, convenient
Nice stay, hotel staff were friendly, seemed like it catered mostly to Japanese travelers as the toilets and lights were very much Japanese style. Everything was clean, not a huge room but good sized.
4 out of 5
by A verified traveler

Great service!

Posted Nov 20, 2016 on Hotels
Great service!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Respect guests: thank you for your stay in shenzhenyuehai hotel! I wish you a happy life!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Close to subway.

Posted Oct 3, 2016
Pros: Clean. Convenient.
Cons: Bed is too soft.
Location: Close to subway and a shopping complex.
Everything was fine. OK hotel. Very clean. Next to a shopping district.Walking distance to subway station.
Comment from Hotel Management
Oct 9, 2016 by Mr Ivan, Hotel Management
Respect guests: thank you for your stay in shenzhenguangdong hotel, thank you for your Suggestions and comments, welcome to our shop again!
4 out of 5
by A verified traveler from hong kong

good

Posted Sep 11, 2016 on Hotels
received friendly service all the time
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Respect guests: thank you for your stay in shenzhenyuehai hotel! I wish you a happy life!
4 out of 5
by man kit

Posted Jan 15, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Mr ivan, Hotel Management
Respect guests: thank you for your stay in shenzhen guangdong hotel, are looking forward to your coming! I wish you a happy life!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to shopping area

Posted Jan 6, 2016
Pros: near to metro
Location: shopping
Clean hotel, friendly staff, near to Dongmen shopping
Comment from Hotel Management
Mar 16, 2016 by kevin, Hotel Management
尊敬的客人:您好!感谢您对我店的支持与信赖!酒店位于深圳市最繁华的罗湖区商业金融服务中心,距罗湖口岸、深圳火车站、地铁站和东门步行街咫尺之遥,出行十分便利!深圳粤海酒店一直十分重视对客服务,是深圳酒店业当中的佼佼者!并屡次荣获“中国最佳卓越服务酒店”、“全国最佳星级酒店 ”、“ 深圳老字号” 等奖项,深受广大客户好评!酒店全体员工期待您的下次光临,祝您一切顺利!
5 out of 5
by Lio

Posted Nov 5, 2015 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Mr ivan, Hotel Management
Respect guests: thank you for your stay in shenzhen guangdong hotel, are looking forward to your coming! I wish you a happy life!
2 out of 5
by Manish from Hong kong

OK hotel if you don't have any other option

Posted Oct 12, 2015 on Hotels
The charges for the room were outrageous compared to the room size and room facilities. Right next to the Lao Jie/Guo Mao area which are considered as good shopping places was a plus (for people who are there for shopping)
Comment from Hotel Management
Jun 25, 2016 by Mr ivan, Hotel Management
Respect guests: thank you for your stay in shenzhen guangdong hotel, are looking forward to your coming! I wish you a happy life!