Ratings based on 190 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

It's ok hotel

Posted May 21, 2017
It's in the centre of the city. Close to restaurants and shopping area.
3 out of 5
by ilan

Do not save the 20 US when you travel China

Posted May 5, 2017 on Hotels
Wanted cheap . I got cheap . I do not believe I will stay there again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 9, 2017 on Hotels
3 out of 5
by A verified traveler

Good quiet location with distance of major mall

Posted Oct 24, 2016 on Hotels
It is nice when reception put me upgrade to larger room type
4 out of 5
by Ye from Toronto

Location Location Location

Posted Aug 27, 2016 on Hotels
This is my 2nd stay, the front desk mixed up the keycards. Beside that, everything was smooth. The rooms are decent sizes, and pretty clean. The front gate does not face the main street thus it's a bit tricky for the taxis to find the place.
4 out of 5
by HO MING BERNA

This traveler left a rating score only Posted Jul 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 10, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Mar 18, 2016 on Hotels
They have high Security measure and comfy room
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Feb 29, 2016 on Orbitz
Pros: The location and proximity to the metro.
Cons: The lobby, it would be nice to have a lobby bar.
Location: The metro is right by the door, there is a very nice mall with restaurants a short walk away, and the KK mall is also within walking distance.
This is a good hotel, centrally located on Shennan Middle Road, close to the metro, for most Shenzhen business. It is a nice hotel with nice rooms at a reasonable price.
3 out of 5
by FABIEN from Taishan City

Low standard for Novotel

Posted Jan 19, 2016 on Hotels
Very disappointing for Novotel : Few services, small beds (short, narrow and hard mattress), polite but warmless welcome. Breakfast was good, but not exceptional. Not worth the price.