Ratings based on 75 Verified Reviews

2.6 out of 5
35% of guests recommend
2.5 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Chi

Outdated but the price is low with good services!

Posted Apr 28, 2017 on Hotels
The hotel is very old and needs some updates. The location is very good for people who are traveling through bus. train and subway in Shenzhen and Hong Kong. The price is reasonable and the front desk is very helpful.
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Good location, price are right.
3 out of 5
Recommended
for Everyone
by A verified traveler from KL

average hotel in a strategic location

Posted Sep 25, 2016
Pros: Location, tea making facilities.
Cons: Change the mattress and discard the torn bath towels please.
Location: Louhu Shopping Mall, MRT 2 stops to Dong Mun Walking Street, and the surrounding area has plenty of eateries. Train and bus stations are very near.
Room is ok, except the mattress is very thin, cleanliness is acceptable, staff are ok. If the customer is not a fussy type, this is definitely not a bad choice. Close to the MRT, and Louhu Shopping Mall, boarder of HK, can't ask for more.
1 out of 5
by A verified traveler from Singapore

Old, dated, dirty hotel

Posted Sep 22, 2016
The male counter staff was rude and impatient when we asked him more questions. This hotel needs refurbishment, the paint on the wall are peeling off. The wash basin had smells like sewage pipe when not in use. Carpet in room is dirty and needs cleaning. I would not walk on it without my shoes. There is no daily housekeeping as mentioned in the booking site. They merely fold the bedsheets back and provided another set of towels. That's it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Closest hotel to HKG at Luowu border.

Posted May 18, 2016 on Orbitz
Pros: close to border at Luowu to HKG
Cons: new carpet
Great A/C in room, was worrying about the room temperature due to negative reviews on site, but found the centralized A/C was cooler than expected while sizzling hot outside. Water pressure too low during shower.
3 out of 5
by Yim-sum from Toronto

reasonable rate foe its location.

Posted Feb 28, 2016 on Hotels
Hotel tax is applicable in this hotel.
3 out of 5
by A verified traveler

Good location

Posted Nov 12, 2015 on Hotels
Near railway station and the boarder to Hong Kong which's just 3 mins walking. Convenience ! Room is acceptable for a night sleep.
3 out of 5
by A verified traveler

Near the boarder to Hong Kong

Posted Nov 2, 2015 on Hotels
Very close to boarder and train station, just 3 mins walk to HK side. And 2 mins to metro station to anywhere in Shenzhen.
4 out of 5
by Chung Leung from Taiwan

Worth for staying

Posted Nov 2, 2015 on Hotels
Room seems clean but comfortable. The hotel location is just beside train station and Lowu boarder, it's easily passing to HK.
2 out of 5
by A verified traveler

Good location but bad condition

Posted May 15, 2015 on Hotels
Cheap but not clean