Ratings based on 73 Verified Reviews

4.5 out of 5
80% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Spectacular

Posted Apr 30, 2017 on Hotels
I'd give six stars if I could.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view of the shenzhen skyline

Posted Dec 12, 2016
It's awesome to stay at the top of Shenzhen and be able to enjoy the view every now and then.
5 out of 5
by A verified traveler

Awesome

Posted Nov 1, 2016 on Hotels
My butller name Spring was awesome!!! Thank you Spring for going way out of your way to make me welcomed and special!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jul 28, 2016 on Hotels
Great hotel and great service overall. But the time taken for check in and check out is too long.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Place to Have a Birthday!

Posted Jun 20, 2016
Pros: Location, views of the city, center of shopping.
Location: City of the city, shopping malls all around.
Just a great hotel with impeccable service. Wonderful marble floors in the rooms, fantastic dining experience (buffet). Views that are unbeatable. Service personnel everywhere to guide, call elevator, assist on the phone, etc. Took my birthday off my Passport and sent us a cake! There was a fire exercise going on the second day and we heard alarms and called. They sent some sweets and an apology to the room! They really want you to come back.
4 out of 5
by Kwok Sung

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
5 out of 5
by Brian from Singapore

Awesome, can't ask for more.

Posted Feb 10, 2016 on Hotels
Fantabulous experience. Staffs are very professional and friendly. Everyone can commute in English.
5 out of 5
by Philip from San Francisco

Unsurpassed.

Posted Jan 24, 2016 on Hotels
A truly superb hotel experience. The St Regis sets the standard in Shenzhen. It is easily as nice as the Shangri-la or the Four Seasons yet not nearly as expensive. The soaking tubs big enough for two with beautiful views of the city are a particular highlight.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2016 on Hotels