Exterior

Reviews of Holiday Inn Express Woodstock-Shenandoah Valley, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

mindy

Stayed 1 night in Feb 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jacuzzi
Stayed 1 night in Feb 2024

8/10 Good

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no waffle maker for breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Brookes

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick weekend getaway with the kiddo!! Overall, very convenient to restaurants, interstate, and Walmart. Staff that checked us in was so friendly and helpful!! The only thing that a disappointment was the breakfast selection.
Stayed 1 night in Dec 2023

10/10 Excellent

TeeTee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very courteous. The room was clean and quiet. It’s located right off the interstate so it’s convenient to get to.
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean property and good front desk support
Stayed 4 nights in Dec 2023

10/10 Excellent

Gopanatha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SC Christmas
Great property and location. Only issue is with the convenient location comes the road noise of I-81.
Stayed 1 night in Dec 2023

10/10 Excellent

casey

Stayed 1 night in Dec 2023

10/10 Excellent

Gopanatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

George, Tucson

Stayed 1 night in Dec 2023

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had water stain in the ceiling but other than that it was clean staff was very friendly (customer service is a plus)...Fast food restaurants is walking distance...I definitely recommend

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you want a hotel experience to have and be! Will return here in the future!
Stayed 2 nights in Nov 2023

10/10 Excellent

Vada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stop on our way home
Stayed 1 night in Nov 2023

8/10 Good

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice check in but hotel is dated. We stayed in another Holiday Inn express during our trip and it was much nicer.
Stayed 1 night in Nov 2023

8/10 Good

Atwill

Stayed 1 night in Nov 2023

8/10 Good

Gerald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. The lady that was there making breakfast did an exceptional job.
Stayed 3 nights in Nov 2023

8/10 Good

Amlan, Scotch Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very helpful staff.
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Narlie

Stayed 1 night in Nov 2023

10/10 Excellent

Dwight, Mason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, pleasant staff. Room is nice, clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Walker

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After many stays over a period of about nine years I find no reason to look elsewhere. This hotel provides quality lodging consistently and personnel is pleasant and efficient.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy next to highway
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value
Convenient location, friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service
I had an issue and had to call the day before arrival and Kevin was absolutely wonderful. All staff that we encountered during our trip were helpful and courteous.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Wilford

Stayed 2 nights in Oct 2023

10/10 Excellent

michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating
Stayed 1 night in Sep 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful area and the hotel was clean, safe, and the breakfast was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Devin

Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend getaway.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dave

Stayed 1 night in Oct 2023

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie C on Oct 13, 2023
Hello Jennifer!Thank you for your review, we appreciate your feedback. We are very happy to see a 10 out of 10 score on our review page, they are always very gratifying to see!Again, thank you very much for your feedback.Regards:Stephanie CGuest Services Representative

10/10 Excellent

Marilyn

Stayed 1 night in Oct 2023

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness
Excellent breakfast
Stayed 1 night in Oct 2023
Response from Stephanie C on Oct 13, 2023
Hello ROBERT:Thank you for your review of your recent stay, we are very happy that you enjoyed our complimentary hot breakfast. We can assure you that we will pass along the positive feedback to our breakfast attendant so they know to keep up the good work!Regards:Stephanie CGuest Services Representative

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie C on Oct 13, 2023
Hello Anonymous!Thank you for the review, we are always very happy to see a 10 out of 10 score from our guests. We hope to see you again the next time you are in our area!Regards:Stephanie CGuest Services Representative

8/10 Good

munish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie C on Oct 13, 2023
Hello munish:Thank you for your feedback from your stay, we are happy to see that you appeared to have enjoyed your stay overall. Please don't hesitate to reach out and let us know what we can do to turn that 8 into a 10; we are always happy to hear where we can improve!Thank you again for taking the time to let us know how we are doing!Regards:Stephanie CGuest Services Representative

10/10 Excellent

Mike

Stayed 1 night in Oct 2023

10/10 Excellent

starr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable
Staff at front desk were friendly, the room was up to date & clean & the beds were sooooo comfortable
Stayed 1 night in Oct 2023
Response from Stephanie C on Oct 6, 2023
Hi starr!Thank you for your kind words; we are glad to see that you were comfortable and content during your stay with us!We hope to see you the next time you find yourself in our area and in need of accommodations!Regards:Stephanie CGuest Services Representative