Ratings based on 66 Verified Reviews

3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016
Good service, nice bed, a little car noice from the road
2 out of 5
by A verified traveler

Smelled smoky

Posted Oct 10, 2016
Location: JMU 15 min
Rate was more than it should have been. Room was non smoking, but it smelled like someone had smoked there
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg, NY

Conveniently located

Posted Sep 21, 2016
Pros: Really good free breakfast
Cons: The toilet ran a lot and made terrible squealing noise whenever flushed. We never heard a toilet make noise like that before. We did tell front desk.
Location: Close to interstate, Cival War Museum, caverns and zip lines.
Nice big room, refrig and microwave. Conveniently located
2 out of 5
by A verified traveler from washington d.c.

Posted Aug 15, 2016
air conditioner made a huge racket. Had to turn it off to sleep. Had no elevator or cart. Had to carry a heavy cooler and baggage to a second floor room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2016
Needs better management and more friendly environment.
3 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, Md

Posted Aug 1, 2016
Pros: Location
Cons: The food and Room decor.
Location: It is n the Shenandoah Valley, Virginia. Great views and Mountain access.
I have been going to this motel for over 30 years. It is nice for the area and convenient to the Skyline Drive and Luray Caverns. I love the Ritz Carlton. This place serves it's purpose.
5 out of 5
Recommended
for Everyone
by A verified traveler from tupper lake n.y.

Staff very helpful and accommodations very good

Posted Jun 16, 2016
Would stay again and recommend to others very nice place.staff very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitestone N Y

Check in was easy. every pleasant.

Posted Apr 13, 2016
Pros: I liked Johnny Apple Seed. I took a picture with him
Checked in and then went to dinner at Southern Kitchen
5 out of 5
Recommended
for Everyone
by A verified traveler

so convinient and really a quality hotel.

Posted Mar 28, 2016
Great hotel staffs, especially the front desk people. hotel was so convinient !
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel nice town

Posted Dec 14, 2015
Pros: the location to interstate
Location: nice shops in town
nice hotel. nice location very nice town people were very friendly